Blog Posts
						
							
							
								 
								
								
								8/28/2013
								As helpful as analytics can be, they simply can't give as complete a picture as usability studies. This post walks through five of the most important lessons we've learned after performing hundreds of thousands of those studies.
								
							
							
							
								 
								
								
								2/26/2013
								Here's a true story about a discount store from the 1970s called D.B. Sales. Now, before you start yelling, give me a chance to explain. You can learn a lot about conversion rate optimization from traditional business.
								
							
							
						 
					
				 
				
				
					Phil is the Senior Marketing Manager at UserTesting.com -- the fastest, cheapest way to find out why users leave your website. You can follow him on Twitter at <a href="https://twitter.com/iamphilsharp">@IAmPhilSharp</a>.