Whether you’re a senior member of your agency's team or you’re just joining the ranks, knowing how to help your clients succeed is crucial. And representing multiple clients as part of a digital marketing agency presents its own unique set of challenges. How do you retain clients and ensure they are happy with your services? What lessons can you learn from lost clients? How do you get buy-in from clients for new SEO initiatives? We answer all that and more here on the Moz Blog. Here we’ve added some of our favorite resources, and you'll find the most recent blog posts below.
Moz Agency Solutions
: Learn how the Moz tool can help your agency meet the needs of your clients.
The Practical Marketer Webinar Series
: Learn how industry professionals are using AI to improve workflows and supplement their existing SEO tools in this webinar series hosted by Chima Mmeje. Each episode covers a different topic with marketers from around the world.
MozPod — A Moz Podcast Series
: Listen to real stories from rel marketers in this engaging podcast series. Chima Mmeje, takes you behind the scenes with marketers, SEOs, and business owners from throughout the industry. Sharing stories of resilience, innovation, and success, and a few missteps along the way.
Struggling to manage dozens of Google Business Profiles? This guide provides everything you need to know to start using business groups, avoiding common pitfalls, and setting up an efficient system for multi-location businesses.
Most teams chase traffic but ignore conversions. Learn a proven CRO strategy that turns visitors into revenue by aligning UX, trust signals, and user intent.
Are your SEO proposals getting lost in translation? In this week’s episode of Whiteboard Friday, Helen discusses why traditional SEO language often falls short with senior leaders and how you can better communicate the value of your work. Learn how using the metrics and outcomes that truly matter to stakeholders can help you get the buy-in you need.
Struggling with expensive ads and inconsistent leads? Learn how I drive 60,000 monthly visitors using inbound marketing. No ads, just traffic and conversions
In this episode of Whiteboard Friday, Joel discusses how to get client buy-in for being featured in customer stories. He explains why customers might say “no” to being featured and how to pitch the idea of a customer story successfully.
Client meetings are one of the keys to success for any SEO consultant or marketer. In this edition of Moz’s educational Next Level series, Meghan shows you how to use Moz Pro to prepare for and run a successful meeting with your clients.
Discover the three reasons why Joy lost a local SEO client, and how she remedied her mistakes and rectified the situation. Learn more from Joy at MozCon 2024.
Reduce turnover and improve agency performance with our 8 proven strategies to retain your SEO talent. And discover the main reasons why they may be leaving.