• seohunters9

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Technical SEO
        4. 4XX Errors - Adding %5c%5c to Links

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        4XX Errors - Adding %5c%5c to Links

        Technical SEO
        3
        7
        2563
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • potpiegirl
          potpiegirl last edited by

          Hi all  😃

          Hope someone can help me with this.

          The internal links on my hubby's business site occasionally break and add %5c%5c%5c endlessly to the end of the url - like this:

          site.com/about/hours-of-operation/\\\\\\\\%

          I cannot for the life of me figure out why it is doing this and while it has happened to me from time to time, I can't recreate it.

          My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.

          Any insight?

          Thank you!!

          Jennifer

          ~PotPieGirl

          1 Reply Last reply Reply Quote 0
          • potpiegirl
            potpiegirl @irvingw last edited by

            Both Shane and I looked and neither of saw any / vs \ issues.

            Then, I just took a peek at my source code and look what I saw:

            http://screencast.com/t/y02R4RS2L

            Think that is it?

            Thanks for replying!

            Jennifer

            1 Reply Last reply Reply Quote 0
            • potpiegirl
              potpiegirl @potpiegirl last edited by

              Sent you a PM, Shane - thanks so much for the offer!

              By "occasionally break", I mean that every now and again, any link on the site will freak out and add the %5c jibberish to the end.

              Jennifer

              1 Reply Last reply Reply Quote 0
              • Jinx14678
                Jinx14678 @potpiegirl last edited by

                It would really have to be....

                The only reason for a %5C is the use of backslash - as that is actually what it means in code.

                **business site occasionally break **

                How do you mean "break" ?

                My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.

                Is the only issue from this in SEOMOZ reports?

                If you would like to PM me the site I can attempt to profile it

                1 Reply Last reply Reply Quote 1
                • potpiegirl
                  potpiegirl @Jinx14678 last edited by

                  Thanks for replying so quickly, Shane!

                  I don't believe it's a / vs \ issue.  It's a wordpress site.  Key pages are in the top nav bar (all urls correct) and all the side bar links are 'widgets' and created by Wordpress.

                  For some reason I am suspecting a theme issue, but if I can't recreate the error, I'll have no way of knowing if changing the theme solves the problem.

                  Site has been online since 2010 with no issues...this is a new issue (past couple months according to crawl diagnostics).

                  Thanks!!!

                  Jinx14678 potpiegirl 2 Replies Last reply Reply Quote 0
                  • irvingw
                    irvingw last edited by

                    somewhere in your url coding you added backslash instead of slash which is not valid.

                    potpiegirl 1 Reply Last reply Reply Quote 1
                    • Jinx14678
                      Jinx14678 last edited by

                      It appears from research it is actually \   (backslash)  not / (slash)

                      So possibly somewhere in your site you have used \ instead of /  but of course this is just a possibility, as it appears that %5C is the delimiter or interpretation of \ in original Unix.

                      Hope this helps

                      PS a quick check at http://www.w3schools.com/tags/ref_urlencode.asp verified %5c is URL encode, for backslash - as it is treated as a special character, so somewhere in your CMS or code, you have used backslash instead of slash.

                      potpiegirl 1 Reply Last reply Reply Quote 1
                      • 1 / 1
                      • First post
                        Last post

                      Browse Questions

                      Explore more categories

                      • Moz Tools

                        Chat with the community about the Moz tools.

                      • SEO Tactics

                        Discuss the SEO process with fellow marketers

                      • Community

                        Discuss industry events, jobs, and news!

                      • Digital Marketing

                        Chat about tactics outside of SEO

                      • Research & Trends

                        Dive into research and trends in the search industry.

                      • Support

                        Connect on product support and feature requests.

                      • See all categories

                      Related Questions

                      • kmarsh

                        GMB Bulk Upload Error

                        Hello! I am continuing to have issues with the bulk upload option.Currently, there are 12 non-verified locations in a location group in my GMB account. I have approximately 6-8 more that need to be added to this group via bulk upload. When uploading the spreadsheet, I receive an error reading "You've exceeded the limit for the about of locations you can upload to Google My Business in a single day. Try again later." It seems to happen specifically to the locations that aren't in my GMB account already. The others, the ones already in the account, are fine and simply read "No updates" when the bulk upload sheet is read. Everything else is marked as an error. Why is it marking some listings as nonviable when they come in via the bulk verification spreadsheet, which has been downloaded directly from the links Google has provided, and filled in with the help of the sample and amenities list?How do we finish uploading all of the remaining locations?I have another group, separate group (same company, groups split into US and International) under my name that may also need a bulk upload - what can I do to avoid this error in the future? Can they still be bulk uploaded to my account after I upload the first location group's listings?If you could provide any guidance, I'd be very grateful.Thanks in advance!

                        Technical SEO | | kmarsh
                        0
                      • O2C

                        Find all external 404 errors/links?

                        Hi All, We have recently discovered a site was linking to our site but it was linking to an incorrect url, resulting in a 404 error. We had only found this by pure chance and wondered if there was a tool out there that will tell us when a site is linking to an incorrect url on our site? Thanks 🙂

                        Technical SEO | | O2C
                        0
                      • AliMac26

                        Duplicate content and 404 errors

                        I apologize in advance, but I am an SEO novice and my understanding of code is very limited. Moz has issued a lot (several hundred) of duplicate content and 404 error flags on the ecommerce site my company takes care of. For the duplicate content, some of the pages it says are duplicates don't even seem similar to me. additionally, a lot of them are static pages we embed images of size charts that we use as popups on item pages. it says these issues are high priority but how bad is this? Is this just an issue because if a page has similar content the engine spider won't know which one to index? also, what is the best way to handle these urls bringing back 404 errors? I should probably have a developer look at these issues but I wanted to ask the extremely knowledgeable Moz community before I do 🙂

                        Technical SEO | | AliMac26
                        0
                      • Taiger

                        ?_escaped_fragment_= Duplicate error in Webmaster

                        Hi I am not sure where this came from ... ?escaped_fragment= But in webmaster we are seeing hundreds of pages with this and thus webmaster is saying that we have Pages with duplicate title tags How do I fix this, or remove it. Regards T

                        Technical SEO | | Taiger
                        0
                      • AfroSEO

                        Schema Markup Errors - Priority or Not?

                        Greetings All... I've been digging through the search console on a few of my sites and I've been noticing quite a few structured data errors. Most of the errors are related to: hcard, hentry and hatom. Most of them are missing author & entry-title, while the other one is  missing: fn. I recently saw an article on SEL about Google's focus on spammy mark-up. The sites I use are built and managed by vendors, so I would have to impress upon them the impact of these errors and have them prioritize, then fix them. My question is whether or not this should be prioritized? Should I have them correct these errors sooner than later or can I take a phased approach? I haven't noticed any loss in traffic or anything like that, I'm more focused on what negative impact a "phased approach" could have. Any thoughts?

                        Technical SEO | | AfroSEO
                        0
                      • Twist360

                        Should we nofollow footer social links?

                        Like most sites today we have a whole raft of social links in our footer, these are on every page of the site and link out to Facebook, Twitter, YouTube, etc Should these links be nofollow to avoid juice leaving our site or would you recommend allowing them to be followed to increase the power of these social sites? Is there a definitive Yay or Na on these social links?

                        Technical SEO | | Twist360
                        0
                      • greenfoxone

                        Dofollow and Nofollow links

                        What is the difference between dofollow and nofollow links? I know that some sites/blogs only let you post nofollow links. In such a case how do I know if a comment I posted on a certain site will be a nofollow or dofollow? How about big traffic sites such as Huff Post. Do they only allow nofollow links?

                        Technical SEO | | greenfoxone
                        0
                      • jwdesign

                        Is link cloaking bad?

                        I have a couple of affiliate gaming sites and have been cloaking the links, the reason I do this is to stop have so many external links on my sites. In the robot.txt I tell the bots not to index my cloaked links. Is this bad, or doesnt it really matter? Thanks for your help.

                        Technical SEO | | jwdesign
                        0

                      Get started with Moz Pro!

                      Unlock the power of advanced SEO tools and data-driven insights.

                      Start my free trial
                      Products
                      • Moz Pro
                      • Moz Local
                      • Moz API
                      • Moz Data
                      • STAT
                      • Product Updates
                      Moz Solutions
                      • SMB Solutions
                      • Agency Solutions
                      • Enterprise Solutions
                      • Digital Marketers
                      Free SEO Tools
                      • Domain Authority Checker
                      • Link Explorer
                      • Keyword Explorer
                      • Competitive Research
                      • Brand Authority Checker
                      • Local Citation Checker
                      • MozBar Extension
                      • MozCast
                      Resources
                      • Blog
                      • SEO Learning Center
                      • Help Hub
                      • Beginner's Guide to SEO
                      • How-to Guides
                      • Moz Academy
                      • API Docs
                      About Moz
                      • About
                      • Team
                      • Careers
                      • Contact
                      Why Moz
                      • Case Studies
                      • Testimonials
                      Get Involved
                      • Become an Affiliate
                      • MozCon
                      • Webinars
                      • Practical Marketer Series
                      • MozPod
                      Connect with us

                      Contact the Help team

                      Join our newsletter
                      Moz logo
                      © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                      • Accessibility
                      • Terms of Use
                      • Privacy

                      Looks like your connection to Moz was lost, please wait while we try to reconnect.