Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Soft 404's from pages blocked by robots.txt -- cause for concern?
-
We're seeing soft 404 errors appear in our google webmaster tools section on pages that are blocked by robots.txt (our search result pages).
Should we be concerned? Is there anything we can do about this?
-
Me too. It was that video that helped to clear things up for me. Then I could see when to use robots.txt vs the noindex meta tag. It has made a big difference in how I manage sites that have large amounts of content that can be sorted in a huge number of ways.
-
Good stuff. I was always under the impression they still crawled them (otherwise, how would you know if the block was removed).
-
Take a look at
http://www.youtube.com/watch?v=KBdEwpRQRD0
to see what I am talking about.
Robots.txt does prevent crawling according to Matt Cutts.
-
Robots.txt prevents indexation, not crawling. The good news is that Googlebot stops crawling 404s.
-
Just a couple of under the hood things to check.
-
Are you sure your robots.txt is setup correctly. Check in GWT to see that Google is reading it.
-
This may be a timing issue. Errors take 30-60 days to drop out (as what I have seen) so did they show soft 404 and then you added them to robots.txt?
If that was the case, this may be a sequence issue. If Google finds a soft 404 (or some other error) then it comes back to spider and is not able to crawl the page due to robots.txt - it does not know what the current status of the page is so it may just leave the last status that it found.
-
I tend to see soft 404 for pages that you have a 301 redirect on where you have a many to one association. In other words, you have a bunch of pages that are 301ing to a single page. You may want to consider changing where some of the 301s redirect so that they going to a specific page vs an index page.
-
If you have a page in robots.txt - you do not want them in Google, here is what I would do. Show a 200 on that page but then put in the meta tags a noindex nofollow.
http://support.google.com/webmasters/bin/answer.py?hl=en&answer=93710
"When we see the noindex meta tag on a page, Google will completely drop the page from our search results, even if other pages link to it"
Let Google spider it so that it can see the 200 code - you get rid of the soft 404 errors. Then toss in the noindex nofollow meta tags to have the page removed from the Google index. It sounds backwards that you have to let Google spider to get it to remove stuff, but it works it you walk through the logic.
Good luck!
-
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moved company 'Help Center' from Zendesk to Intercom, got lots of 404 errors. What now?
Howdy folks, excited to be part of the Moz community after lurking for years! I'm a few weeks into my new job (Digital Marketing at Rewind) and about 10 days ago the product team moved our Help Center from Zendesk to Intercom. Apparently the import went smoothly, but it's caused one problem I'm not really sure how to go about solving: https://help.rewind.io/hc/en-us/articles/*** is where all our articles used to sit https://help.rewind.io/*** is where all our articles now are So, for example, the following article has now moved as such: https://help.rewind.io/hc/en-us/articles/115001902152-Can-I-fast-forward-my-store-after-a-rewind- https://help.rewind.io/general-faqs-and-billing/frequently-asked-questions/can-i-fast-forward-my-store-after-a-rewind This has created a bunch of broken URLs in places like our Shopify/BigCommerce app listings, in our email drips, and in external resources etc. I've played whackamole cleaning many of these up, but these old URLs are still indexed by Google – we're up to 475 Crawl Errors in Search Console over the past week, all of which are 404s. I reached out to Intercom about this to see if they had something in place to help, but they just said my "best option is tracking down old links and setting up 301 redirects for those particular addressed". Browsing the Zendesk forms turned up some relevant-ish results, with the leading recommendation being to configure javascript redirects in the Zendesk document head (thread 1, thread 2, thread 3) of individual articles. I'm comfortable setting up 301 redirects on our website, but I'm in a bit over my head in trying to determine how I could do this with content that's hosted externally and sitting on a subdomain. I have access to our Zendesk admin, so I can go in and edit stuff there, but don't have experience with javascript redirects and have read that they might not be great for such a large scale redirection. Hopefully this is enough context for someone to provide guidance on how you think I should go about fixing things (or if there's even anything for me to do) but please let me know if there's more info I can provide. Thanks!
Intermediate & Advanced SEO | | henrycabrown1 -
Paginated Pages Which Shouldnt' Exist..
Hi I have paginated pages on a crawl which shouldn't be paginated: https://www.key.co.uk/en/key/chairs My crawl shows: <colgroup><col width="377"></colgroup>
Intermediate & Advanced SEO | | BeckyKey
| https://www.key.co.uk/en/key/chairs?page=2 |
| https://www.key.co.uk/en/key/chairs?page=3 |
| https://www.key.co.uk/en/key/chairs?page=4 |
| https://www.key.co.uk/en/key/chairs?page=5 |
| https://www.key.co.uk/en/key/chairs?page=6 |
| https://www.key.co.uk/en/key/chairs?page=7 |
| https://www.key.co.uk/en/key/chairs?page=8 |
| https://www.key.co.uk/en/key/chairs?page=9 |
| https://www.key.co.uk/en/key/chairs?page=10 |
| https://www.key.co.uk/en/key/chairs?page=11 |
| https://www.key.co.uk/en/key/chairs?page=12 |
| https://www.key.co.uk/en/key/chairs?page=13 |
| https://www.key.co.uk/en/key/chairs?page=14 |
| https://www.key.co.uk/en/key/chairs?page=15 |
| https://www.key.co.uk/en/key/chairs?page=16 |
| https://www.key.co.uk/en/key/chairs?page=17 | Where is this coming from? Thank you0 -
Large robots.txt file
We're looking at potentially creating a robots.txt with 1450 lines in it. This will remove 100k+ pages from the crawl that are all old pages (I know, the ideal would be to delete/noindex but not viable unfortunately) Now the issue i'm thinking is that a large robots.txt will either stop the robots.txt from being followed or will slow our crawl rate down. Does anybody have any experience with a robots.txt of that size?
Intermediate & Advanced SEO | | ThomasHarvey0 -
404's - Do they impact search ranking/how do we get rid of them?
Hi, We recently ran the Moz website crawl report and saw a number of 404 pages from our site come back. These were returned as "high priority" issues to fix. My question is, how do 404's impact search ranking? From what Google support tells me, 404's are "normal" and not a big deal to fix, but if they are "high priority" shouldn't we be doing something to remove them? Also, if I do want to remove the pages, how would I go about doing so? Is it enough to go into Webmaster tools and list it as a link no to crawl anymore or do we need to do work from the website development side as well? Here are a couple of examples that came back..these are articles that were previously posted but we decided to close out: http://loyalty360.org/loyalty-management/september-2011/let-me-guessyour-loyalty-program-isnt-working http://loyalty360.org/resources/article/mark-johnson-speaks-at-motivation-show Thanks!
Intermediate & Advanced SEO | | carlystemmer0 -
Does Google Read URL's if they include a # tag? Re: SEO Value of Clean Url's
An ECWID rep stated in regards to an inquiry about how the ECWID url's are not customizable, that "an important thing is that it doesn't matter what these URLs look like, because search engines don't read anything after that # in URLs. " Example http://www.runningboards4less.com/general-motors#!/Classic-Pro-Series-Extruded-2/p/28043025/category=6593891 Basically all of this: #!/Classic-Pro-Series-Extruded-2/p/28043025/category=6593891 That is a snippet out of a conversation where ECWID said that dirty urls don't matter beyond a hashtag... Is that true? I haven't found any rule that Google or other search engines (Google is really the most important) don't index, read, or place value on the part of the url after a # tag.
Intermediate & Advanced SEO | | Atlanta-SMO0 -
Should comments and feeds be disallowed in robots.txt?
Hi My robots file is currently set up as listed below. From an SEO point of view is it good to disallow feeds, rss and comments? I feel allowing comments would be a good thing because it's new content that may rank in the search engines as the comments left on my blog often refer to questions or companies folks are searching for more information on. And the comments are added regularly. What's your take? I'm also concerned about the /page being blocked. Not sure how that benefits my blog from an SEO point of view as well. Look forward to your feedback. Thanks. Eddy User-agent: Googlebot Crawl-delay: 10 Allow: /* User-agent: * Crawl-delay: 10 Disallow: /wp- Disallow: /feed/ Disallow: /trackback/ Disallow: /rss/ Disallow: /comments/feed/ Disallow: /page/ Disallow: /date/ Disallow: /comments/ # Allow Everything Allow: /*
Intermediate & Advanced SEO | | workathomecareers0 -
Recovering from robots.txt error
Hello, A client of mine is going through a bit of a crisis. A developer (at their end) added Disallow: / to the robots.txt file. Luckily the SEOMoz crawl ran a couple of days after this happened and alerted me to the error. The robots.txt file was quickly updated but the client has found the vast majority of their rankings have gone. It took a further 5 days for GWMT to file that the robots.txt file had been updated and since then we have "Fetched as Google" and "Submitted URL and linked pages" in GWMT. In GWMT it is still showing that that vast majority of pages are blocked in the "Blocked URLs" section, although the robots.txt file below it is now ok. I guess what I want to ask is: What else is there that we can do to recover these rankings quickly? What time scales can we expect for recovery? More importantly has anyone had any experience with this sort of situation and is full recovery normal? Thanks in advance!
Intermediate & Advanced SEO | | RikkiD220 -
Do 404 pages pass link juice? And best practices...
Last year Google said bad links to 404 pages wouldn't hurt your site. Could that still be the case in light of recent Google updates to try and combat spammy links and negative SEO? Can links to 404 pages benefit a website and pass link juice? I'd assume at the very least that any link juice will pass through links FROM the 404 page? Many websites have great 404 pages that get linked to: http://www.opensiteexplorer.org/links?site=http%3A%2F%2Fretardzone.com%2F404 - that was the first of four I checked from the "60 Really Cool...404 Pages" that actually returned the 404 HTTP Status! So apologies if you find the word 'retard' offensive. According to Open Site Explorer it has a decent Page Authority and number of backlinks - but it doesn't show in Google's SERPs. I'd never do it, but if you have a particularly well-linked to 404 page, is there an argument for giving it 200 OK Status? Finally, what are the best practices regarding 404s and address bar links? For example, if
Intermediate & Advanced SEO | | Alex-Harford
www.examplesite.com/3rwdfs returns a 404 error, should I make that redirect to
www.examplesite.com/404 or leave it as is? Redirecting to www.examplesite.com/404 might not be user-friendly as people won't be able to correct the URL in the address bar. But if I have a great 404 page that people link to, I don't want links going to loads of random pages do I? Is either way considered best practice? If I did a 301 redirect I guess it would send the wrong signal to the crawlers? Should I use a 302 redirect, or even a 304 Not Modified redirect?1