• majorAlexa

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Reporting & Analytics
        4. Bing Won't Index Site - Help!

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Bing Won't Index Site - Help!

        Reporting & Analytics
        3
        11
        7180
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • VITALBGS
          VITALBGS last edited by

          For the past few weeks I’ve been trying to figure out why my client's site is not indexed on bing and yahoo search engines.

          My Google analytics is telling me I’m getting traffic (very little traffic) from Bing almost daily but Bing webmaster tools is telling me I’ve received no traffic and no pages have been indexed into Bing since the beginning of December.

          At once point I was showing ranking in Bing for only one keyword then all of a sudden none of my pages were being indexed and I now rank for nothing for that website.  From Google I’m getting over 1200 visits per month.  I have been doing everything I can to possibly find the culprit behind this issue.

          I feel like the issue could be a redirect problem. In webmaster tools on Bing I’ve used “Fetch as Bingbot” and every time I use it I get a Status of “Redirection limit reached.”. I also checked the CRAWL Information and it’s saying all the URL’s to the site are under 301 redirect. A month or so ago the site was completely revamped and the canonical URL was changed from non www to www. I have tried manually adding pages to be indexed multiple times and Bing will not index any of the sites pages. I  have submitted the sitemap to Bing and I am now at a loss. I don’t know what’s going on and why I can’t get the site listed on Bing.

          Any suggestions would be greatly appreciated.

          Thanks,
          Stephen

          1 Reply Last reply Reply Quote 0
          • VITALBGS
            VITALBGS last edited by

            You have been extremely helpful. Thank you for all your help. I will get right on this to get resolved.

            1 Reply Last reply Reply Quote 1
            • Marcus_Miller
              Marcus_Miller @VITALBGS last edited by

              Okay, so the crawler is seeing it for the www. version but not for the non www version.

              If we look in a browser at:

              http://dunninggolf.com it redireects to www.dunninggolf.com

              If I look in webbug at the headers it does not redirect and returns a 200 Okay status code for the non www version of the URL.

              I think this could be the issue here and that for some reason, when bing visits the site is giving out some strange 301 response which then sends out a loop of 302 redirects.

              Okay, there is a tool here that lets you visit the site as if you were bing bot and get the HTTP headers:

              http://view-http-headers.gishan.net/fetch-as-bing-bot-tool.jsp

              You have to select bingbot rather than IE6 from list of user agents.

              If you visit the www.dunninggolf.com version then it returns a 200 OK

              If you visit the http://dunninggolf.com version then it returns a 301 redirect (which in turn seemingly issues the loop of 302 temp redirects that never go anywhere).

              Okay, there is your issue. The site has some issue with bingbot (and possibly others) when visited via the http://dunninggolf.com URL. This issue is not visible in webbug or a browser. That said, we do seem to get some redirection from http://dunninggolf.com to http://www.dunninggolf.com.

              So, taking a stab in the dark, I would say there is some kind of meta refresh or something going on after the page has been returned as a HTTP 200 result. I am not on my windows PC so can't examine the headers more closely but this is certainly your issue here.

              You need to find out the following.

              1. How are they doing the redirect?

              2. why are they redirecting this way?

              3. why are they serving up these 301 /  302 loops via http://dunninggolf.com

              Ultimately, this is an issue for the developers. You should advise them on correct protocol (a 301 via the HTTP headers from http://dunninggolf.com to http://www.dunninggolf.com and not via this whacky redirect they currently have in place).

              Wowzers, that was a tricky one!

              Hope this helps and sorts out your headache!

              Marcus

              1 Reply Last reply Reply Quote 1
              • VITALBGS
                VITALBGS @VITALBGS last edited by

                I have used SEO analyzer before and i did it again just now and it gave me some weird error.

                This is the result:

                <label class="error" for="seoUrl">The URL has too many redirects</label>

                | ! Redirects detected for the current URL |

                HTTP code URL
                301 http://dunninggolf.com/
                302 http://www.dunninggolf.com/?xid_4369a=c94a1458cd3bb3263f9cf1219c2e81d7
                302 http://www.dunninggolf.com/?xid_4369a=c94a1458cd3bb3263f9cf1219c2e81d7
                302 http://www.dunninggolf.com/?xid_4369a=c94a1458cd3bb3263f9cf1219c2e81d7
                302 http://www.dunninggolf.com/?xid_4369a=c94a1458cd3bb3263f9cf1219c2e81d7
                302 http://www.dunninggolf.com/?xid_4369a=c94a1458cd3bb3263f9cf1219c2e81d7

                I also have submitted the URL  in the "submit URL toolbox page" a couple times.

                I will get working on the robots.txt and make sure it's put in place.

                I don't do any of the development work on the site i just perform the SEO duties. Seeing those redirect errors is part of what im talking about with it saying there are to many redirects. Any idea what that's all about if its showing everything should be working properly?

                I just scanned it again and based on the URL  i enter i get different results.
                those redirect errors come when i analyze dunninggolf.com. But when i analyzed www.dunninggolf.com  I only 2 errors on homepage for missing alt tags on images and no H1 tag.

                1 Reply Last reply Reply Quote 0
                • Marcus_Miller
                  Marcus_Miller @VITALBGS last edited by

                  Hmm, five months is a bit long.

                  Lets look at what we do know.

                  1. Bing is telling you that the page it is trying to fetch is redirecting and the bingbot does not follow redirects (1).

                  2. If I fetch your page in a browser or a even just the headers in webbug I get a HTTP 200 OK status code and no 301 redirect.

                  So, the site itself seems fine. The pages are serving up fine and they are returning the correct HTTP status codes.


                  So.. have you tried analysing the page in the SEO Analyser? http://www.bing.com/webmaster/help/seo-analyzer-97615e21

                  If so, what does that tell you? It should detail the HTTP response codes that bing is seeing.

                  One possiblity is that there is something whacky going on for the bing user  agent but fetching the page as bingbot also returns a 200 status code.

                  There is no robots.txt so I would put that straight first up as suggested and at the very least go with:

                  User-Agent: *
                  Allow: /

                  Without access tp webmaster tools and digging further it is hard to see what is going on but 5 months seems too long. That said, there are no issues preventing crawling or indexation in so far as a 15 minute look can identify.

                  Daft question but have you submitted the URL via:

                  http://www.bing.com/toolbox/submit-site-url

                  I have just submitted it just in case you have only done via webmaster submit.

                  Anyhow, it's not secret that bing can be horribly slow and it seems that it still believes you have 301 in place for some reason and I could not find one.

                  Maybe one for Bing Webmaster Support as it seems there is no good reason why they would not index this site and the tools at your disposal are not working as they should: http://www.bing.com/webmaster/help/webmaster-support-24ab5ebf 

                  References

                  1. http://www.bing.com/webmaster/help/fetch-as-bingbot-fe18fa0d

                  1 Reply Last reply Reply Quote 0
                  • VITALBGS
                    VITALBGS @VITALBGS last edited by

                    I have been working on getting some new links and have gotten a couple but nothing substantial as of yet.

                    This client is new for me and i am only aware of this site being around since June or July of last year.

                    I've been waiting for bing to show search results for the site for almost 5 months now and nothing has changed. I am getting to the point where i feel the culprit lies somewhere else besides saying bing indexing slowly as being an excuse.

                    1 Reply Last reply Reply Quote 0
                    • Marcus_Miller
                      Marcus_Miller @VITALBGS last edited by

                      It looks like the site was down for a long period of time and was redirecting to another site: http://web.archive.org/web/20090615041707/http://dunninggolf.com/

                      It also then looks like there was a holding page up for a while.

                      I can't see the complete history on archive.org and nothing since Feb 2011 but it looks like these historical redirects are your problem.

                      Few questions

                      How long has the new site been up?

                      Have you won any new links?

                      It seems that Bing still believes this site is redirecting somewhere else so you may just have to wait a while till they update their index. You could ask them to remove all of the links that they do currently hold.

                      If Bing webmaster tools is anyting like Google Webmaster tools the information there is horribly out of date so it may just be a matter of waiting this out till they recrawl the site and refresh everything.

                      A good use of your time may be just getting your on page ducks in a row and making sure everything else is okay.

                      • The canonical looks fine.
                      • There are no 301's on the pages I visited
                      • You have no robots.txt file
                      • Google is indexing it okay

                      Ultimately, I think this is a case of waiting it out. If you want to speed things up, try to get some fresh links to the site from well ranking sites to help drive the crawlers your way.

                      Hope that helps!
                      Marcus

                      1 Reply Last reply Reply Quote 0
                      • VITALBGS
                        VITALBGS @Marcus_Miller last edited by

                        Yeah, the URL is http://www.dunninggolf.com/

                        Marcus_Miller VITALBGS 5 Replies Last reply Reply Quote 0
                        • VITALBGS
                          VITALBGS @CliXelerate last edited by

                          I did check a small handful of pages and i did see rel="canonical" in the page source code. I only saw it on product pages and category pages etc. blog and other pages not advertising product i didn't see it.

                          But like i said i only checked about 8 pages and 6 out of the 8 had that tag on it.

                          1 Reply Last reply Reply Quote 0
                          • Marcus_Miller
                            Marcus_Miller last edited by

                            Hey Stephen

                            Can you post a URL so we can take a look? Anything else would be a complete shot in the dark.

                            Marcus

                            VITALBGS 1 Reply Last reply Reply Quote 0
                            • CliXelerate
                              CliXelerate last edited by

                              Double check that the recent rel=can update for the main URL / homepage (your non-www to www) has not been accidentally applied to ALL the pages.  That single mistake can hoark a site's indexing 100%.

                              VITALBGS 1 Reply Last reply Reply Quote 0
                              • 1 / 1
                              • First post
                                Last post

                              Browse Questions

                              Explore more categories

                              • Moz Tools

                                Chat with the community about the Moz tools.

                              • SEO Tactics

                                Discuss the SEO process with fellow marketers

                              • Community

                                Discuss industry events, jobs, and news!

                              • Digital Marketing

                                Chat about tactics outside of SEO

                              • Research & Trends

                                Dive into research and trends in the search industry.

                              • Support

                                Connect on product support and feature requests.

                              • See all categories

                              Related Questions

                              • Kickboard

                                If website users don't accept GDPR cookie consent, does that prevent GA-GTM from tracking pageviews and any traffic from that user that would cause significant traffic decreases?

                                I've been doing a lot research on GDPR impact and implementation with GTM-GA for clients, but it's been 12 months since GDPR has gone live I haven't found anything on how GA traffic has been impacted if users don't accept cookie consent. However, I'm personally seeing GA accounts taking huge losses in traffic since implementing GDPR cookie solutions (because GTM/GA tags aren't firing until cookies are accepted). Is it common for websites to see significant decreases in traffic due to too many users not accepting cookie consent? Are there alternative solutions to avoid traffic loss like that and still maintain GDPR compliance? It seems to me that the industry underestimated how many people won't accept cookie consent. Most of the documentation and articles around GDPR's start (May 2018) didn't foresee or cover that aspect properly, everything seems to be technically focused with the assumption that if implemented properly most people would accept cookie consent, but I'm personally not seeing that trend and it's destroying GA data (lost traffic, minimal source attribution, inaccurate behavior data, etc). Thanks.

                                Reporting & Analytics | | Kickboard
                                2
                              • cceebar

                                Redirecting all URLs appended with index.htm or index.html

                                It has come to my attention with one of my clients (WordPress website) that for some time they have within their Landing Page report (of GA - Google Analytics) URLs that should all be pointing to the one page, example: domain.com/about-us, also has a listing in GA as domain.com/about-us/index.htm Is this some kind of indication of a subdirectory issue? Has anyone had experience with this in such wordpress plugins as Yoast SEO, or other SEO plugin? My thoughts here are to simply redirect any of these non-existent files with a redirect in .htaccess - but what I'm using isn't working. I will insert the redirect here - - and any help would be greatly appreciated. RewriteEngine onRewriteCond %{THE_REQUEST} ^./index.html?
                                RewriteRule ^(.)index.html?$ http://www.dupontservicecenter.com/$1 [R=301,L] and this rewrite doesn't work: RewriteEngine on
                                RewriteRule ^(.+).htm$ http://dupontservicecenter.com/$1.php [R,NC] _Cindy

                                Reporting & Analytics | | cceebar
                                0
                              • mztobias

                                No-indexed pages are still showing up as landing pages in Google Analytics

                                Hello, My website is a local job board. I de-indexed all of the job listing pages on my site (anything that starts with http://www.localwisejobs.com/job/). When I search site:localwisejobs.com/job/, nothing shows up. So I think that means the pages are not being indexed. When I look in Google Analytics at Acquisition > Search Engine Optimization > Landing Pages, none of the job listing pages show up. But when I look at Acquisition > Channels > Organic and then click Landing Page as the primary dimension, the /job pages show up in there. Why am I seeing this discrepency in Organic Landing pages? And why would the /job pages be showing up as landing pages even though they aren't indexed?

                                Reporting & Analytics | | mztobias
                                0
                              • LesleyPaone

                                SEO dealing with a CDN on a site.

                                This one is stumping me and I need some help. I have a client who's site is www.site.com and we have set them up a CDN through Max CDN at cdn.site.com which is basically a cname to the www.site.com site. The images in the GWT for www.site.com are de-indexing rapidly and the images on cdn.site.com are not indexing.  In the Max CDN account I have the images from cdn.site.com sending a canonical header from www.site.com but that does not seem to help, they are all still de-indexing.

                                Reporting & Analytics | | LesleyPaone
                                0
                              • llamb

                                How to safely exclude search result pages from Google's index?

                                Hello everyone,
                                I'm wondering what's the best way to prevent/block search result pages from being indexed by Google. The way search works on my site is that search form generates URLs like:
                                /index.php?blah-blah-search-results-blah I wanted to block everything of that sort, but how do I do it without blocking /index.php ? Thanks in advance and have a great day everyone!

                                Reporting & Analytics | | llamb
                                0
                              • BeytzNet

                                Is there a problem with using same gmail account for multiple site analytics and GWMT?

                                Hi, Is there a problem or a general recommendation about using the same gmail account for two different sites (both in Google Analytics and Webmaster tools)? Thanks

                                Reporting & Analytics | | BeytzNet
                                0
                              • Dante13

                                Why did my site go from 1,000 Impressions to 0 impressions over the past couple days

                                so we have been doing a lot of reconstruction our website the past couple days with our navigation and moving stuff around. Now bare with me because i am a noob to SEO and i am still learning. But we went from a steady 800-1000 impressions everyday to a 0 since the first. you can check out our site here: www.hidguy.net Not sure if its because we are moving stuff around or what. But we can notice that our conversion rate has dropped and we have had traffic but no conversions and no orders. Is what we are doing bad or is this normal?

                                Reporting & Analytics | | Dante13
                                0
                              • webindustry

                                Email campaigns. Should I link to my blog or to my site?

                                I have a client for who we write and post a daily blog article. The articles are optimized and linked to particular targeted content on his top level site. Now we are going to start e-marketing to his 3000+ website users to announce inventory changes and specials. My question is (from a SE standpoint) are we better off linking the e-mail content to the blog and introducing people to the blog (but adding an additional step for getting to the new inventory. Or are we better off putting a link in the HTML E-mail letter that we send out to both the blog and separately to the inventory section? Just to clarify, we wonder if the search engines would provide some additional authority for the extra blog traffic and thereby build the overall score of the blog & site. We are looking at the e-mail campaigns as a potential opportunity to impact SE scores not just awareness of new inventory. Thanks everyone!

                                Reporting & Analytics | | webindustry
                                0

                              Get started with Moz Pro!

                              Unlock the power of advanced SEO tools and data-driven insights.

                              Start my free trial
                              Products
                              • Moz Pro
                              • Moz Local
                              • Moz API
                              • Moz Data
                              • STAT
                              • Product Updates
                              Moz Solutions
                              • SMB Solutions
                              • Agency Solutions
                              • Enterprise Solutions
                              • Digital Marketers
                              Free SEO Tools
                              • Domain Authority Checker
                              • Link Explorer
                              • Keyword Explorer
                              • Competitive Research
                              • Brand Authority Checker
                              • Local Citation Checker
                              • MozBar Extension
                              • MozCast
                              Resources
                              • Blog
                              • SEO Learning Center
                              • Help Hub
                              • Beginner's Guide to SEO
                              • How-to Guides
                              • Moz Academy
                              • API Docs
                              About Moz
                              • About
                              • Team
                              • Careers
                              • Contact
                              Why Moz
                              • Case Studies
                              • Testimonials
                              Get Involved
                              • Become an Affiliate
                              • MozCon
                              • Webinars
                              • Practical Marketer Series
                              • MozPod
                              Connect with us

                              Contact the Help team

                              Join our newsletter
                              Moz logo
                              © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                              • Accessibility
                              • Terms of Use
                              • Privacy

                              Looks like your connection to Moz was lost, please wait while we try to reconnect.