Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
My Website No Longer Appears in Mobile Google Search but Does in Desktop...Why Is This?
-
For a long time my website has appeared in both desktop and mobile search in Google. Yet recently it has stopped appearing in mobile yet still on desktop. Any ideas why this is happening and how to rectify it please? Many Thanks.
-
Thanks very much Kristina. I will look into that.
-
Hi Travis,
Thanks for the reply. It actually isn't that site lol. It's ranking well at the moment on both mobile and normal search. But I will look into those factors you have mentioned, so thanks again for that.
It is actually a clients site. Until very recently it was showing on mobile and desktop in 3rd position on page 1. But has disappeared in mobile for some reason. Nothing has been done to the site to cause it. Any ideas why it would suddenly happen?
-
Google has been threatening to rank sites lower in mobile search results if they're not optimized for the mobile experience for awhile. Any chance this is the case? Look at your site and other sites that rank for the keywords in question - are the other sites serving up a better user experience?
-
I'm laboring under the apprehension that you mean the site you listed in your profile. If that is the case, based upon what I've seen - the site isn't as mobile-friendly as it could be. I would recommend looking into responsive design.
What has likely happened is your content was pretty good for queries on mobile devices, up until recently. Competitors are likely serving up content that's 'mobile-friendlier' than yours in some way. That could mean anything from faster page load speeds to actual dedicated adaptive or responsive sites have started crowding the SERPs.
However, there are more pressing concerns that can be remedied now. The www and non-www version of the site is thoroughly indexed. If there's been a change to the .htaccess file, it would be a good idea to revisit it - the sooner the better.
Also, my crawler is picking up some 500 errors in the tag and category folders. Finally, it appears there is some weirdness happening with the /log-out page. It would be best to noindex/nofollow that page and/or block it with robots.txt. It appears to be sapping crawl budget.
So I suppose:
- Look into the duplicate content issue.
- Fix crawlability issues.
If you would like, I can share a Google Sheets copy of the crawl - free of charge. Just message me from my profile. Hopefully this has been helpful.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My website is not configured in AMP pages, but it is mobile-friendly.
Hi
Algorithm Updates | | rayabahadur
My website is not configured in AMP pages, but it is mobile-friendly.
Last month, my website was ranked to 10 positions for this keyword (Magento Development Company).
Sometimes it's showing on 25 positions but not in the top 5 positions. Here is my URL (for analysis):
https://www.nevinainfotech.com/magento-development-service/
Would you please explain why my keyword rankings are often not showing in the search listings?
Would you mind letting me know is there anything I need to change?
Thank0 -
Very strange, inconsistent and unpredictable Google ranking
I have been searching through these forums and haven't come across someone that faces the same issue I am. The folks on the Google forums are certain this is an algorithm issue, but I just can't see the logic in that because this appears to be an issue fairly unique to me. I'll take you through what I've gone through. Sorry for it being long. Website URL: https://fenixbazaar.com 1. In early February, I made the switch to https with some small hiccups. Overall however the move was smooth, had redirects all in place, sitemap, indexing was all fine. 2. One night, my organic traffic dropped by almost 100%. All of my top-ranking articles completely disappeared from rank. Top keyword searches were no longer yielding my best performing articles on the front page of results, nor on the last page of results. My pages were still being indexed, but keyword searches weren't delivering my pages in results. I went from 70-100 active users to 0. 3. The next morning, everything was fine. Traffic back up. Top keywords yielding results for my site on the front page. All was back to normal. Traffic shot up. Only problem was the same issue happened that night, and again for the next three nights. Up and down. 4. I had a developer and SEO guy look into my backend to make sure everything was okay. He said there were some redirection issues but nothing that would cause such a significant drop. No errors in Search Console. No warnings. 5. Eventually, the issue stopped and my traffic improved back to where it was. Then everything went great: the site was accepted into Google News, I installed AMP pages perfectly and my traffic boomed for almost 2 weeks. 6. At this point numerous issues with my host provider, price increases, and incredibly outdated cpanel forced me to change hosts. I did without any issues, although I lost a number of articles albeit low-traffic ones in the move. These now deliver 404s and are no longer indexed in the sitemap. 7. After the move there were a number of AMP errors, which I resolved and now I sit at 0 errors. Perfect...or so it seems. 8. Last week I applied for hsts preload and am awaiting submission. My site was in working order and appeared set to get submitted. I applied after I changed hosts. 9. The past 5 days or so has seen good traffic, fantastic traffic to my AMP pages, great Google News tracking, linking from high-authority sites. Good performance all round. 10. I wake up this morning to find 0 active people on my site. I do a Google search and notice my site isn't even the first result whenever I do an actual search for my name. The site doesn't even rank for its own name! My site is still indexed but search results do not yield results for my actual sites. Check Search Console and realised the sitemap had been "processed" yesterday with most pages indexed, which is weird because it was submitted and processed about a week earlier. I resubmitted the sitemap and it appears to have been processed and approved immediately. No changes to search results. 11. All top-ranking content that previously placed in carousal or "Top Stories" in Google News have gone. Top-ranking keywords no longer bring back results with my site: I went through the top 10 ranking keywords for my site, my pages don't appear anywhere in the results, going as far back as page 20 (last page). The pages are still indexed when I check, but simply don't appear in search results. It's happening all over again! Is this an issue any of you have heard of before? Where a site is still being indexed, but has been completely removed from search results, only to return within a few hours? Up and down? I suspect it may be a technical issue, first with the move to https, and now with changing hosts. The fact the sitemap says processed yesterday, suggests maybe it updated and removed the 404s (there were maybe 10), and now Google is attempting to reindexed? Could this be viable? The reason I am skeptical of it being an algorithm issue is because within a matter of hours my articles are ranking again for certain keywords. And this issue has only happened after a change to the site has been applied. Any feedback would be greatly appreciated 🙂
Algorithm Updates | | fenixbazaar0 -
Google & Tabbed Content
Hi I wondered if anyone had a case study or more info on how Google treats content under tabs? We have an ecommerce site & I know it is common to put product content under tabs, but will Google ignore this? Becky
Algorithm Updates | | BeckyKey1 -
Does Google use dateModified or date Published in its SERPs?
I was curious as to the prioritization of dateCreated / datePublished and dateModified in our microdata and how it affects google search results. I have read some entries online that say Google prioritizes dateModified in SERPs, but others that claim they prioritize datePublished or dateCreated. Do you know (or could you point me to some resources) as to whether Google uses dateModified or date Published in its SERPs? Thanks!
Algorithm Updates | | Parse.ly0 -
Does omitted results shown by Google always mean that website has duplicate content?
Google search results for a particular query was appearing in top 10 results but now the page appears but only after clicking on the " omitted results by google." My website lists different businesses in a particular locality and sometimes results for different localities are same because we show results from nearby area if number of businesses in that locality (search by users) are less then 15. Will this be considered as "duplicate content"? If yes then what steps can be taken to resolve this issue?
Algorithm Updates | | prsntsnh0 -
Can I have the same item description on Amazon, eBay and my website?
Hi guys, After looking on the Internet and reading the Learn SEO section on this site, I've realised that Google doesn't like duplicate content and penalises it, whether that's duplication on your own site or of another site's content. We are an online retailer currently selling on different platforms including Amazon, eBay and our own ecommerce webstore. Is it okay to have the same item description (i.e. main page copy) on each of these sites, or will our search rankings get negatively impacted? Thank you in advance, I have researched on this issue also but I couldn't find a concrete answer. Tanay
Algorithm Updates | | goforgreen0 -
Troubleshooting Decline of Branded Keyword Searches
Hi, Over the past year, I have seen a huge change in the distribution of our organic keyword traffic. I'm trying to research why our branded keywords have gone down. Google analytics only shows me impressions for the past three months. Does anyone have ideas on how to explain this change in traffic? Please see the attached chart. Thanks! branded-v-nonbranded-organic-search.jpg
Algorithm Updates | | netdiva_amy0 -
How do I get the expanded results in a Google search?
I notice for certain site (ex: mint.com) that when I search, the top result has a very detailed view with options to click to different subsections of the site. However for my site, even though we're consistently the top result for our branded terms, the result is still only a single line item. How do I adjust this?
Algorithm Updates | | syount1