• seohunters9

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. Moz Tools
        3. API
        4. Seo moz api request problem [401 error_message Your authentication failed]

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Seo moz api request problem [401 error_message Your authentication failed]

        API
        2
        2
        2353
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • eBrandz
          eBrandz Subscriber last edited by

          Hello Team,

          I have moz pro account.

          I'm getting following error for seomoz call using your API:

          {"status":"401","error_message":"Your authentication failed. Check your authentication details and try again. For more information on signed authentication, see: http://apiwiki.a-moz.groupbuyseo.org/signed-authentication"}

          The link that we are using is:
              http://lsapi.seoa-moz.groupbuyseo.org/linkscape/url-metrics/

          And following bits are requested during the call:

          1. 68719476736
          2. 34359738368
          3. 32
          4. 2048
          5. 16384

          The error is intermittent. It comes and goes. There were no issues with results 3 days ago. I suddenly started getting this error. Could you please investigate into it and let me know the cause of issues and its correctiveness.

          It will great if you can provide us a support email Id for immediate response.

          Thanks,

          1 Reply Last reply Reply Quote 0
          • Moz.HelpTeam
            Moz.HelpTeam last edited by

            Hey There,

            I am so sorry you ran into this issue with the API. Due to an incredibly heavy traffic volume on the Mozscape index, one of our servers crashed, causing an outage in the tools that pull data from the index. The issue has been fixed and you should be able to access the tool with no issues now.

            Please give that a try and let us know if you need any other assistance.

            Chiaryn

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post

            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • NickAndrews

              Unsolved Regarding Moz API token password update

              moz api access token

              Hi, In March we have updated password for MOZ API and used in our application it worked, but currently the updated password is not working and in the MOZ site the old password is shown and its active. We are using Legacy username and password.
              We see that 5 tokens can be added for API, if we add 2 tokens both will be active.
              We are currently using free services. Please help us resolve this issue.

              API | | NickAndrews
              0
            • Dima124dsfg

              Unsolved Api limits on free plan

              api

              Good afternoon. I tried connecting free access to api https://a-moz.groupbuyseo.org/help/links-api/v1-archive/v1-free-api-access to retrieve DA data. After several requests to the api I got a message: "Your monthly row limit reached" Can you tell me what this error is related to? Or Moz doesn't have free api access anymore?

              API | | Dima124dsfg
              1
            • Cobblerocks

              Moz Tool to embed on website

              Are there tools to embed on website to serve as initial lead gen opportunities? Like a site audit?

              API | | Cobblerocks
              0
            • StevePoul

              How can I get "Date First Seen","Date Last Seen" and "Date Lost" from the API?

              "Date First Seen","Date Last Seen" and "Date Lost"  are columns in the CSV exported from LinkExplorer's Inbound Links page. How do I get that data from the API?

              API | | StevePoul
              1
            • BestDressedTot

              New to the SEO world

              Hello, I am new to the SEO world though I realize it's importance when trying to make your site noticed. I am working with a shopping cart (Pinnacle Cart)  and It has the fields to put in the data such as the meta tags, description keywords and whatnot. My problem is that I do not know how to use MOZ to strategize what keywords to use and how to populate them to the Google search engine. That said, someone told me that Descriptions for Section pages are far more important than keywords. Can anyone help or give me some insight on how to start this process? Once I have it all running, about how long will it take to propagate through Google? Thanks!

              API | | BestDressedTot
              0
            • jessential

              What is Moz's Error.aspx?aspxerrorpath HTTP Status 302 error message?

              Hi, I am not sure what this error message is: "Error.aspx?aspxerrorpath". It immediately follows pages that are given at 302 status in Moz's crawl report. The same pages have never had this error before: | http://www.homedestination.com/news/2013/Minneapolis-home-price-appreciation.html | | http://www.homedestination.com/mortgage-worksheet.html | | http://www.homedestination.com/foreclosure-eligibility.html | Each page has a 100% score with WC3.  Could you give me more insight as to what Moz may suggest I do to give the page a 200 HTTP status as before? Thanks.

              API | | jessential
              0
            • KJMM

              Is there a MOZ app for iPhone?

              Is there a MOZ app for iPhone?

              API | | KJMM
              0
            • ChrisClayts

              Using excel to pull MOZ data about links

              I have a list of links 500 in excel that I would like to get the number of backlinks, PA and DA for the relevant link, is there a pre-built excel sheet that utilises the Moz Api that can pull this data easily? Thanks!

              API | | ChrisClayts
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.