Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How To Cleanup the Google Index After a Website Has Been HACKED
-
We have a client whose website was hacked, and some troll created thousands of viagra pages, which were all indexed by Google. See the screenshot for an example. The site has been cleaned up completely, but I wanted to know if anyone can weigh in on how we can cleanup the Google index. Are there extra steps we should take? So far we have gone into webmaster tools and submitted a new site map.
^802D799E5372F02797BE19290D8987F3E248DCA6656F8D9BF6^pimgpsh_fullsize_distr.png
-
As has been suggested you can request the removal of pages in GWMT and you should keep any wordpress site and plugins up to date.
To add to this, you might want to look at something like Cloudflare as an extra layer to protect your clients site. We've been using it for a year now and its made a massive difference, both to performance and security.
-
Doesn't have to be so tedious. If you have a list of URLs you can use the bulk removal extension for Chrome found here: https://github.com/noitcudni/google-webmaster-tools-bulk-url-removal
-
If you submitted a new sitemap then you should be fine, but "in case of emergency", you can try listing the individual URL's in Google Webmaster Tools > Google Index > Remove URL's. It's a tedious process, but something else you can try.
Sucks, doesn't it? Wordfence or another WP security plugin is well worth the time to install and monitor. Good luck.
-
Hi,
Just to let you know it's quite easy to find the domain of the site in question from the screenshot you provided

I think as you've created a new sitemap and submitted it to Google and removed all the pages so they return 404s, you should be fine. The page will just drop out of the index in time. You might also want to add the address of your XML sitemap to your robots.txt file as it's not there at present.
I crawled the site using Screaming Frog and couldn't see any dodgy looking pages remaining. You could create removal requests of the pages in Webmaster Tools if you'd like to take an extra step. Do this under Google Index > Remove URLs. To prevent this happening again, make sure you keep your WordPress installation and all plugins up to date.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
URLs dropping from index (Crawled, currently not indexed)
I've noticed that some of our URLs have recently dropped completely out of Google's index. When carrying out a URL inspection in GSC, it comes up with 'Crawled, currently not indexed'. Strangely, I've also noticed that under referring page it says 'None detected', which is definitely not the case. I wonder if it could be something to do with the following? https://www.seroundtable.com/google-ranking-index-drop-30192.html - It seems to be a bug affecting quite a few people. Here are a few examples of the URLs that have gone missing: https://www.ihasco.co.uk/courses/detail/sexual-harassment-awareness-training https://www.ihasco.co.uk/courses/detail/conflict-resolution-training https://www.ihasco.co.uk/courses/detail/prevent-duty-training Any help here would be massively appreciated!
Technical SEO | | iHasco0 -
My brand name has 2 words but Google only indexing as 1 word. Is there a fix?
Hi all...I'm at a loss. I've never had this happen. Google only shows pages of my site when I search the brand name as one word. When I Google the site as one word BrandBrand- it only shows my blog page and about us page plus Twitter and Facebook on page 1. The homepage does not show up at all. When I Google the site as two words Brand Brand - My Facebook page is on page 1 but nothing else. The homepage isn't showing up at all. When I search both words on Bing and Yahoo both are indexing it as two words and shows on page 1. Any ideas?
Technical SEO | | TexasBlogger0 -
Why can't google mobile friendly test access my website?
getting the following error when trying to use google mobile friendly tool: "page cannot be reached. This could be because the page is unavailable or blocked by robots.txt" I don't have anything blocked by robots.txt or robots tag. i also manage to render my pages on google search console's fetch and render....so what can be the reason that the tool can't access my website? Also...the mobile usability report on the search console works but reports very little, and the google speed test also doesnt work... Any ideas to what is the reason and how to fix this? LEARN MOREDetailsUser agentGooglebot smartphone
Technical SEO | | Nadav_W0 -
Site indexed by Google, but (almost) never gets impressions
Hi there, I have a question that I wasn't able to give it a reasonable answer yet, so I'm going to trust on all of you. Basically a site has all its pages indexed by Google (I verified with site:sitename.com) and it also has great and unique content. All on-page grades are A with absolutely no negative factors at all. However its pages do not get impressions almost at all. Of course I didn't expect it to be on page 1 since it has been launched on Dec, 1st, but it looks like Google is ignoring (or giving it bad scores) for some reason. Only things that can contribute to that could be: domain privacy on the domain, redirect from the www to the subdomain we use (we did this because it will be a multi-language site, so we'll assign to each country a subdomain), recency (it has been put online on Dec 1st and the domain is just a couple of months old). Or maybe because we blocked crawlers for a few days before the launch? Exactly a few days before Dec 1st. What do you think? What could be the reason for that? Thanks guys!
Technical SEO | | ruggero0 -
Google will index us, but Bing won't. Why?
Bing is crawling our site, but not indexing it, and we cannot figure out why -- plus it's being indexed fine in Google. Any ideas on what the issue with Bing might be? Here's are some details to let you know what we've already checked/established: We have 4 301’s and the rest of our site checks out We’ve already established our Robots is ok, and that we are fixing our site map/it's in fine shape We do not see anything blocking bingbot access to the site There is no varnish or any load balancers, so nothing on that end that would be blocking the access We also don't see any rules in the apache or the .htaccess config that would be blocking the access
Technical SEO | | Alex_RevelInteractive1 -
Redirecting HTTP to HTTPS - How long does it take Google to re-index the site?
hello Moz We know that this year, Moz changed its domain to a-moz.groupbuyseo.org from www.seomoz.org
Technical SEO | | joony
however, when you type "site:seomoz.org" you still can find old urls indexed on Google (on page 7 and above) We also changed our site from http://www.example.com to https://www.example.com
And Google is indexing both sites even though we did proper 301 redirection via htaccess. How long would it take Google to refresh the index? We just don't worry about it? Say we redirected our entire site. What is going to happen to those websites that copied and pasted our content? We have already DMCAed their webpages, but making our site https would mean that their website is now more original than our site? Thus, Google assumes that we have copied their site? (Google is very slow on responding to our DMCA complaint) Thank you in advance for your reply.0 -
Google is indexing my directories
I'm sure this has been asked before, but I was looking at all of Google's results for my site and I found dozens of results for directories such as: Index of /scouting/blog/wp-includes/js/swfupload/plugins Obviously I don't want those indexed. How do I prevent Google from indexing those? Also, it only seems to be doing it with Wordpress, not any of the directories on my main site. (We have a wordpress blog, which is only a portion of the site)
Technical SEO | | UnderRugSwept0 -
UK website ranking higher in Google.com than Google.co.uk
Hi, I have a UK website which was formerly ranked 1<sup>st</sup> in Google.co.uk and .com for my keyword phrase and has recently slipped to 6<sup>th</sup> in .co.uk but is higher in position 4 in Google.com. I have conducted a little research and can’t say for certain but I wonder if it is possible that too many of my backlinks are US based and therefore Google thinks my website is also US based. Checked Google WmT and we the geo-targeted to the UK. Our server is also UK based. Does anyone have an opinion on this? Thanks
Technical SEO | | tdsnet0