Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subdomain for ticketing of a client website (how to solve SEO problems caused by the subdomain/domain relationship)
-
We have a client in need of a ticketing solution for their domain (let's call it www.domain.com) which is on Wordpress - as is our custom ticket solution. However, we want to have full control of the ticketing, since we manage it for them - so we do not want to build it inside their original Wordpress install.
Our proposed solution is to build it on tickets.domain.com. This will exist only for selling and issuing the tickets.
The question is, is there a way to do this without damaging their bounce rate and SEO scores?
Since customers will come to www.domain.com, then click the ticketing tab and land on tickets.domain.com, Google will see this as a bounce. In reality, customers will not notice the difference as we will clone the look and feel of domain.comShould we perhaps have the canonical URL of tickets.domain.com point to www.domain.com? And also, can we install Webmaster Tools for tickets.domain.com and set the preferred domain as www.domain.com?
Are these possible solutions to the problem, or not - and if not, does anyone else have a viable solution?
Thank you so much for the help.
-
Hi Adam,
Are the ticket pages on the sub domain the same as the event pages on the main domain except with the ticketing system included? If yes it would make more sense to canonical each event ticketing page back to the same event page so: tickets.domain.com/event1 -> domain.com/event1.
If the ticketing pages are not meant to be indexed at all then I would put the robots no index tag on them also (or a robots file on the whole subdomain) and keep an eye on GWT to make sure none of them creep in. Canonical tags are a 'recommendation' not a rule so if your plans are for these pages to not be indexed at all best to ensure that as completely as possible.
-
Hey Leo!
Thanks for the taking the time to answer me. I am going to set this up exactly as you recommend.
1. I will install the same GA code from domain.com on tickets.domain.com
2. Do you think I need to set the canonical URL on the various ticketing pages all back to the main domain?
e.g. tickets.domain.com ---> canonical to domain.com
e.g. tickets.domain.com/event1 ---> canonical to domain.com
e.g. tickets.domain.com/event2 ---> canonical to domain.com
e.g. tickets.domain.com/event3 ---> canonical to domain.com
and so on?3. We did make all the header links of tickets.domain.com point straight back to their counterpart on domain.com.
Does this seem like I basically got it all correct?
Thanks again
Adam -
HI,
If technically that is the best solution for your needs then a couple of things to keep in mind:
1. If you are using Universal Analytics subdomain tracking is included by default so if you put the same analytics code on your subdomain pages then you should not be seeing any 'bounces' - google should be able to figure this out also.
2. You can install GWT for the subdomain also. I dont think you can set the preferred domain for a subdomain setup but you can use GWT to monitor issues and make sure that duplicate pages for the subdomain are not getting indexed.
3. To avoid indexing of the subdomain pages (which I assume you don't want) you could canonical them to their equivalent on the www domain. You could also meta robots no-index them all. If they creep in anyway you can use GWT to remove them.
If the subdomain is a complete clone and the experience is seamless then why not make all links on the subdomain go back to the www domain pages. That way the only pages available on the subdomain would be the ticketing pages and the rest would be on the www as normal.
Hope it helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Dual website strategy
We have two websites (different businesses) in the technology sector that sell the same products on the same platform (OSC) but have different branding. We have tried to make the static content different and the user generated content is different. SEO as largely different. But the one site has much better rankings than the other. Whilst the under performing site is not responsive yet, I need to decide whether to merge the two businesses into one or continue on the two separate websites approach. I would only pursue the latter approach and invest further time and effort into this under performing website if I knew I was "on the right" track. My SEO knowledge is not extensive and so I would be interested in any views the community has? I note that kogan.com.au and dicksmith.com.au have a similar dual website approach (same company) and they are both major brands in Australia. I thank you in advance for any thoughts you may have.
Local Website Optimization | | Alpine91 -
Should I open a new domain and website for a new location under one company?
Hi my name is Gina and I wanted to ask for some advice. I'm thinking opening a diff location and was thinking if its a good idea to open up a new domain and new website? And why that may be a good idea and why or a bad idea and why?
Local Website Optimization | | LittleDog0 -
Can PPC harm SEO results, even if it's off-domain?
Here's the scenario. We're doing SEO for a national franchise business. We have over 60 location pages on the same domain, that we control. Another agency is doing PPC for the same business, except they're leading people to un-indexable landing pages off domain. Apparently they're also using location extensions for the businesses that have been set up improperly, at least according to the Account Strategists at Google that we work with. We're having a real issue with these businesses ranking in the multi-point markets (where they have multiple locations in a city). See, the client wants all their location landing pages to rank organically for geolocated service queries in those cities (we'll say the query is "fridge repair"). We're trying to tell them that the PPC is having a negative effect on our SEO efforts, even though there shouldn't be any correlation between the two. I still think the PPC should be focused on their on-domain location landing pages (and so does our Google rep), because it shows consistency of brand, etc. I'm getting a lot of pushback from the client and the other agency, of course. They say it shouldn't matter. Has anyone here run into this? Any ammo to offer up to convince the client that having us work at "cross-purposes" is a bad idea? Thanks so much for any advice!
Local Website Optimization | | Treefrog_SEO0 -
Country/Language combination in subdirectory URL
Hello, We are a multi country/multi lingual (English, Arabic) website. We are following a subdirectory structure to separate and geotarget the country/language combinations. Currently our english and arabic urls are the same: For UAE: example.com/ae (English Site) For Saudi Arabic: example.com/sa (Saudi Arabia) We want to separate the English and Arabic language URLs and I wanted to know if there is any preference as to which kind of URL structure we should go with : example.com/ae-en (Country-Language) example.com/en-ae (Language-Country) example.com/ae/en (Country/Language) Is there any logic to deciding how to structure the language/country combinations or is is entirely a matter of personal preference. Thanks!
Local Website Optimization | | EcommRulz0 -
Local SEO - Adding the location to the URL
Hi there, My client has a product URL: www.company.com/product. They are only serving one state in the US. The existing URL is ranking in a position between 8-15 at the moment for local searches. Would it be interesting to add the location to the URL in order to get a higher position or is it dangerous as we have our rankings at the moment. Is it really giving you an advantage that is worth the risk? Thank you for your opinions!
Local Website Optimization | | WeAreDigital_BE
Sander0 -
Subdomain versus Subfolder for Local SEO
Hello Moz World, I'm wanting to know the best practices for utilizing a subdomain versus a subfolder for multi location businesses, i.e. miami.example.com vs. example.com/miami; I would think that that utilizing the subdomain would make more sense for a national organization with many differing locations, while a subfolder would make more sense for a smaller more nearby locations. I wanted to know if anyone has any a/b examples or when it should go one way or another? Thank you, Kristin Miller
Local Website Optimization | | Red_Spot_Interactive0 -
Is translating my SEO meta data to new languages worthwhile?
When translating a website to additional languages, is it recommended, for Google SEO purposes, that the keywords, re-written URLs, meta titles and meta descriptions of each page be translated as well; or have those elements been completely depreciated?
Local Website Optimization | | sptechnologies0 -
How Best to do implement a Branch Locator for a Website with invididual location category pages
Hi All, We have an ecommerce Website with multiple locations for our stores and we currently display separate location specific pages for the different categories and sub categories. This has helped us previously to rank well for local search in each of the areas we have a store but over the last few months since humingbird, our local rankings on some things have dip a little . We want to implement a branch locator of some description to improve the user experience. From looking at other websites with branch locators, they tend to a separate button/page with which you can search for a branch etc. However, they don't have location specific pages. My query is should I do it so if a user comes in on a specific category location page and follows it through to product page , then to have a tab on the product page displaying the local branch from which he can come in. My thinking here is that , is that it would help confirm my local citations and help improve local rankings. Or Should the local branch be displayed on the local category pages instead or as well ?. If a user comes in from the homepage or not on a specific location page, then the branch locator will allow them to search for a specific branch. Should I also put in a branch locator as a separate page or can It be in more places. I don't want to damage anything which may have an effect on rankings due to citations and NAP on the location specific pages. Any advice or good examples to look at would be greatly appreciated thanks Sarah.
Local Website Optimization | | SarahCollins1