Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Not found errors (404) due to being hacked
-
Hi Moz Guru's
Our website was hacked a few months ago, since then we have taken various measures, last one being redesigning the website all together and removing it from a WordPress platform. So far all is going well, except that the 404 not found errors keeps coming up in Google Webmaster tools. The URLs are spam pages that were created by the virus. And these spam pages have been indexed by Google, and now we are struggling to get rid of them.
Is there any way we can deal with these 404 spam pages links? Is marking all of them as fixed in the webmaster tools - search console- crawl errors helpful in any way? Can this have a negative impact on the SEO ?
Looking forward to your answers.
Many thanks.
-
I have a new client and just discovered on Open Site Explorer hundreds of links to ghost pages. The anchor text is stuff like Criminal Background Checks Las Vegas or Find Missing Persons.
I am not the webmaster. What advice should I give him?
Julie
-
Green Stone,
Thank you for your reply. At the moment we are manually trying to remove the links by using "Remove outdated content" tool whilst also creating a list of spammy links that might backlink to those spam pages we are removing, that were created by the virus.
Thank you.
-
Monica,
Sounds like you guys have taken the necessary steps to clean up the website and prevent it from occurring again. 404 spam links are a pain, that can often take some time to be removed from google's index all-together.
- A way to speed up the process is by changing the 404 status of these pages, and having it return a "410" error instead. This tells google it is a permanent non-existent page, and thus it will fall out of the index more quickly than a regular 404.
- In the meantime, if the number of 404 errors aren't overwhelming, you could try the "remove urls" tool within search console for these pages, which will temporarily remove them from the index all together. (emphasis on temporary)
- Marking them as fixed wouldn't be helpful, as the errors still exist, and would return to your search console not long after. (it certainly wouldn't harm your SEO, it just wouldn't be very helpful in this specific instance).
Hope that helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Site structure: Any issues with 404'd parent folders?
Is there any issue with a 404'd parent folder in a URL? There's no links to the parent folder and a parent folder page never existed. For example say I have the following pages w/ content: /famous-dogs/lassie/
Intermediate & Advanced SEO | | dsbud
/famous-dogs/snoopy/
/famous-dogs/scooby-doo/ But I never (and maybe never plan to) created a general **/famous-dogs/ **page. Sitemaps.xml does not link to it, nor does any page on my site. Is there any concerns with doing this? Am I missing out on any sort of value that might pass to a parent folder?0 -
[Very Urgent] More 100 "/search/adult-site-keywords" Crawl errors under Search Console
I just opened my G Search Console and was shocked to see more than 150 Not Found errors under Crawl errors. Mine is a Wordpress site (it's consistently updated too): Here's how they show up: Example 1: URL: www.example.com/search/adult-site-keyword/page2.html/feed/rss2 Linked From: http://an-adult-image-hosting.com/search/adult-site-keyword/page2.html Example 2 (this surprised me the most when I looked at the linked from data): URL: www.example.com/search/adult-site-keyword-2.html/page/3/ Linked From: www.example.com/search/adult-site-keyword-2.html/page/2/ (this is showing as if it's from our own site) http://a-spammy-adult-site.com/search/adult-site-keyword-2.html Example 3: URL: www.example.com/search/adult-site-keyword-3.html Linked From: http://an-adult-image-hosting.com/search/adult-site-keyword-3.html How do I address this issue?
Intermediate & Advanced SEO | | rmehta10 -
My site shows 503 error to Google bot, but can see the site fine. Not indexing in Google. Help
Hi, This site is not indexed on Google at all. http://www.thethreehorseshoespub.co.uk Looking into it, it seems to be giving a 503 error to the google bot. I can see the site I have checked source code Checked robots Did have a sitemap param. but removed it for testing GWMT is showing 'unreachable' if I submit a site map or fetch Any ideas on how to remove this error? Many thanks in advance
Intermediate & Advanced SEO | | SolveWebMedia0 -
URL Injection Hack - What to do with spammy URLs that keep appearing in Google's index?
A website was hacked (URL injection) but the malicious code has been cleaned up and removed from all pages. However, whenever we run a site:domain.com in Google, we keep finding more spammy URLs from the hack. They all lead to a 404 error page since the hack was cleaned up in the code. We have been using the Google WMT Remove URLs tool to have these spammy URLs removed from Google's index but new URLs keep appearing every day. We looked at the cache dates on these URLs and they are vary in dates but none are recent and most are from a month ago when the initial hack occurred. My question is...should we continue to check the index every day and keep submitting these URLs to be removed manually? Or since they all lead to a 404 page will Google eventually remove these spammy URLs from the index automatically? Thanks in advance Moz community for your feedback.
Intermediate & Advanced SEO | | peteboyd0 -
404's - Do they impact search ranking/how do we get rid of them?
Hi, We recently ran the Moz website crawl report and saw a number of 404 pages from our site come back. These were returned as "high priority" issues to fix. My question is, how do 404's impact search ranking? From what Google support tells me, 404's are "normal" and not a big deal to fix, but if they are "high priority" shouldn't we be doing something to remove them? Also, if I do want to remove the pages, how would I go about doing so? Is it enough to go into Webmaster tools and list it as a link no to crawl anymore or do we need to do work from the website development side as well? Here are a couple of examples that came back..these are articles that were previously posted but we decided to close out: http://loyalty360.org/loyalty-management/september-2011/let-me-guessyour-loyalty-program-isnt-working http://loyalty360.org/resources/article/mark-johnson-speaks-at-motivation-show Thanks!
Intermediate & Advanced SEO | | carlystemmer0 -
How important are sitemap errors?
If there aren't any crawling / indexing issues with your site, how important do thing sitemap errors are? Do you work to always fix all errors? I know here: http://www.seomoz.org/blog/bings-duane-forrester-on-webmaster-tools-metrics-and-sitemap-quality-thresholds Duane Forrester mentions that sites with many 302's 301's will be punished--does any one know Googe's take on this?
Intermediate & Advanced SEO | | nicole.healthline0 -
External 404 vs Internal 404
Which one is bad? External - when someone adds an incorrect link to your site, maybe does a typo when linking to an inner page. This page never existed on your site, google shows this as a 404 in Webmaster tools. Internal - a page existed, google indexed it, and you deleted it and didnt add a 301. Internal ones are in the webmaster's control, and i can understand if google gets upset if it sees a 404 for a URL that existed before, however surely "externally created" 404 shoudnt cause any harm cause that page never existed. And someone has inserted an incorrect link to your site.
Intermediate & Advanced SEO | | SamBuck0 -
Is 404'ing a page enough to remove it from Google's index?
We set some pages to 404 status about 7 months ago, but they are still showing in Google's index (as 404's). Is there anything else I need to do to remove these?
Intermediate & Advanced SEO | | nicole.healthline0