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        3. How do I cancel my MozPro subscription?

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        How do I cancel my MozPro subscription?

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        • TroyRiegle
          TroyRiegle last edited by

          I've sent a couple of emails.   I know everyone there is busy.

          But I'd like to cancel my MozPro subscription and not sure how to go about it.

          Troy

          1 Reply Last reply Reply Quote 0
          • CedCommerce123
            CedCommerce123 last edited by

            Hi Christy,

            i am also want cancel my subscription, please do this, thanks.

            1 Reply Last reply Reply Quote 0
            • jocameron
              jocameron Staff @MikeRoberts last edited by

              Jo from the Moz help team here, I'm updating this thread with the new process to cancel:

              • click on your profile icon on the top right-hand corner
              • from the drop-down menu click on Account & Billing
              • click "Cancel Moz Pro" https://screencast.com/t/KYRHgvCLd
              • confirm cancellation on the next page

              You can read more about how to cancel your account on our Help Hub  :]

              1 Reply Last reply Reply Quote 1
              • Christy-Correll
                Christy-Correll Staff @lettice23 last edited by

                Hi lettice23,

                Your subscription was successfully canceled within your trial period, so you will not be charged.

                1 Reply Last reply Reply Quote 0
                • lettice23
                  lettice23 last edited by

                  Thanks, I was just able to successfully cancel subscription.

                  From what I understood when I signed up, I will not be charged at all. I both signed up and cancelled today for moz pro.

                  Is that the case? would anyone know?

                  thanks

                  Christy-Correll 1 Reply Last reply Reply Quote 0
                  • lettice23
                    lettice23 last edited by

                    Hi

                    I just signed up for 30 day trial today and wish to cancel. I don't usually trust companies with my credit card details, and want to cancel straight away.

                    Can someone please advise how to do this.

                    thanks

                    1 Reply Last reply Reply Quote 0
                    • MikeRoberts
                      MikeRoberts last edited by

                      In the upper right-hand corner by "Campaigns & Tools" there's the symbol that looks like a Head with a few lines next to it. Click that and in the dropdown is "Billing & Subscription". On that page you'll find a link to Cancel.

                      jocameron 1 Reply Last reply Reply Quote 3
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