Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Forwarded vanity domains, suddenly resolving to 404 with appended URL's ending in random 5 characters
-
We have several vanity domains that forward to various pages on our primary domain.
e.g. www.vanity.com (301)--> www.mydomain.com/sub-page (200)These forwards have been in place for months or even years and have worked fine. As of yesterday, we have seen the following problem. We have made no changes in the forwarding settings.
Now, inconsistently, they sometimes resolve and sometimes they do not. When we load the vanity URL with Chrome Dev Tools (Network Pane) open, it shows the following redirect chains, where xxxxx represents a random 5 character string of lower and upper case letters. (e.g. VGuTD)
EXAMPLE:
www.vanity.com (302, Found) -->
www.vanity.com/xxxxx (302, Found) -->
www.vanity.com/xxxxx (302, Found) -->
www.vanity.com/xxxxx/xxxxx (302, Found) -->
www.mydomain.com/sub-page/xxxxx (404, Not Found)This is just one example, the amount of redirects, vary wildly. Sometimes there is only 1 redirect, sometimes there are as many as 5.
Sometimes the request will ultimately resolve on the correct mydomain.com/sub-page, but usually it does not (as in the example above).
We have cross-checked across every browser, device, private/non-private, cookies cleared, on and off of our network etc... This leads us to believe that it is not at the device or host level.
Our Registrar is Godaddy. They have not encountered this issue before, and have no idea what this 5 character string is from. I tend to believe them because per our analytics, we have determined that this problem only started yesterday.
Our primary question is, has anybody else encountered this problem either in the last couple days, or at any time in the past? We have come up with a solution that works to alleviate the problem, but to implement it across hundreds of vanity domains will take us an inordinate amount of time. Really hoping to fix the cause of the problem instead of just treating the symptom.
-
Yes, we have contacted GoDaddy several times.
GoDaddy has insisted it is not their problem and they do not have any advice to resolve this issue. GoDaddy support said there can be strange behavior when forward and masking. We tested removing the masking, but it did not make a difference. Nor does 301 vs. 302 redirecting. I understand the latter should not be used as a workaround as these responses have different meanings, but we did test (which also made no difference).
Check this link for more details:
Others are experiencing the same issue and somewhere in the thread it was stated that GoDaddy recently rolled out a new system which likely created this issue. We can trace the issue beginning in late August 2017 via Google Analytics, Search Console 404s and testing via Chrome Dev Tools (Network pane with Preserve log checked).
We would also like to understand why in order to address the root cause, instead of using a workaround. This is significant issue. Unfortunately, GoDaddy is not handling the issue professionally and will impact our future business decisions involving GoDaddy.
-
That's a very strange behavior I have not seen before (and I've had plenty of experience with GoDaddy and their domain forwarding).
The query workaround is interesting/clever - but I'd also be inclined to want to sort out why this is happening at all and stop it vs reworking all the domain forwards around this symptom.
Have you contacted GoDaddy's shared hosting support? I'm not the biggest GoDaddy fan overall, but their tech support team can be quite helpful in tracking issues like this down.
-
It looks like this is a GoDaddy specific issue that many others are experiencing:
Although, at the time of this writing GoDaddy has not offered an explanation nor resolution. However, a workaround may be forwarding the domain with a query string appended, which in turn, appends the random six characters to the query string, instead of creating a url segment that the CMS interprets as a non-existent page and throws a 404.
For example, consider:
www.vanity.com -> www.primary.com?utm_source=forward
The GoDaddy issue should then resolve with via:
www.primary.com?utm_source=forwardxxxxxx
Alternatively, the fowarding can be accomplished from the reverse angle, if you have access to the hosting account of the primary domain by adding a forwarded domain from something like cPanel or Plesk that points the primary domain name and then updating the GoDaddy A record to point to the primary domain's IP Address (and remove any GoDaddy forwarding).
Or migrate from GoDaddy!
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Ranking 1st for a keyword - but when 's' is added to the end we are ranking on the second page
Hi everyone - hope you are well. I can't get my head around why we are ranking 1st for a specific keyword, but then when 's' is added to the end of the keyword - we are ranking on the second page. What could be the cause of this? I thought that Google would class both of the keywords the same, in this case, let's say the keyword was 'button'. We would be ranking 1st for 'button', but 'buttons' we are ranking on the second page. Any ideas? - I appreciate every comment.
Intermediate & Advanced SEO | | Brett-S0 -
URL Injection Hack - What to do with spammy URLs that keep appearing in Google's index?
A website was hacked (URL injection) but the malicious code has been cleaned up and removed from all pages. However, whenever we run a site:domain.com in Google, we keep finding more spammy URLs from the hack. They all lead to a 404 error page since the hack was cleaned up in the code. We have been using the Google WMT Remove URLs tool to have these spammy URLs removed from Google's index but new URLs keep appearing every day. We looked at the cache dates on these URLs and they are vary in dates but none are recent and most are from a month ago when the initial hack occurred. My question is...should we continue to check the index every day and keep submitting these URLs to be removed manually? Or since they all lead to a 404 page will Google eventually remove these spammy URLs from the index automatically? Thanks in advance Moz community for your feedback.
Intermediate & Advanced SEO | | peteboyd0 -
What happens to a domain in SERPs when it's set to redirect to another?
We have just acquired a competing website and are wondering whether to leave it running as is for now, or set the domain to redirect to our own site. If we set up this redirect, what would happen to the old site in Google SERPs? Would the site drop off from results? If so, would we capture this new search traffic or is it a free for all and all sites compete for the search traffic as normal? Thanks in advance. Paul
Intermediate & Advanced SEO | | kevinliao0 -
Does Google Read URL's if they include a # tag? Re: SEO Value of Clean Url's
An ECWID rep stated in regards to an inquiry about how the ECWID url's are not customizable, that "an important thing is that it doesn't matter what these URLs look like, because search engines don't read anything after that # in URLs. " Example http://www.runningboards4less.com/general-motors#!/Classic-Pro-Series-Extruded-2/p/28043025/category=6593891 Basically all of this: #!/Classic-Pro-Series-Extruded-2/p/28043025/category=6593891 That is a snippet out of a conversation where ECWID said that dirty urls don't matter beyond a hashtag... Is that true? I haven't found any rule that Google or other search engines (Google is really the most important) don't index, read, or place value on the part of the url after a # tag.
Intermediate & Advanced SEO | | Atlanta-SMO0 -
Combine .com and .co.uk domain? So forward .co.uk to .com for SEO?
Hello, A new client of mine has an .com and an .co.uk domain. Both the same content (and they don't have the capacity to make specific content on both domains). I am thinking building al domain authority to 1 domain. In this case the .com domain.
Intermediate & Advanced SEO | | Seeders
And forward the .co.uk to this .com domain.
In this way, the .com will rank in both UK as in other English speaking countries, right? Or not?
Or should I use the rel="alternate" hreflang="x" tag? I am not sure. But I do know big brands rank high in the Netherlands with .com domains (for example booking.com). Looking forward on feedback on best practices here... Thanks!0 -
May know what's the meaning of these parameters in .htaccess?
Begin HackRepair.com Blacklist RewriteEngine on Abuse Agent Blocking RewriteCond %{HTTP_USER_AGENT} ^BlackWidow [NC,OR]
Intermediate & Advanced SEO | | esiow2013
RewriteCond %{HTTP_USER_AGENT} ^Bolt\ 0 [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Bot\ mailto:[email protected] [NC,OR]
RewriteCond %{HTTP_USER_AGENT} CazoodleBot [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^ChinaClaw [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Custo [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Default\ Browser\ 0 [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^DIIbot [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^DISCo [NC,OR]
RewriteCond %{HTTP_USER_AGENT} discobot [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Download\ Demon [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^eCatch [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ecxi [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^EirGrabber [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^EmailCollector [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^EmailSiphon [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^EmailWolf [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Express\ WebPictures [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^ExtractorPro [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^EyeNetIE [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^FlashGet [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^GetRight [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^GetWeb! [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Go!Zilla [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Go-Ahead-Got-It [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^GrabNet [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Grafula [NC,OR]
RewriteCond %{HTTP_USER_AGENT} GT::WWW [NC,OR]
RewriteCond %{HTTP_USER_AGENT} heritrix [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^HMView [NC,OR]
RewriteCond %{HTTP_USER_AGENT} HTTP::Lite [NC,OR]
RewriteCond %{HTTP_USER_AGENT} HTTrack [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ia_archiver [NC,OR]
RewriteCond %{HTTP_USER_AGENT} IDBot [NC,OR]
RewriteCond %{HTTP_USER_AGENT} id-search [NC,OR]
RewriteCond %{HTTP_USER_AGENT} id-search.org [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Image\ Stripper [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Image\ Sucker [NC,OR]
RewriteCond %{HTTP_USER_AGENT} Indy\ Library [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^InterGET [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Internet\ Ninja [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^InternetSeer.com [NC,OR]
RewriteCond %{HTTP_USER_AGENT} IRLbot [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ISC\ Systems\ iRc\ Search\ 2.1 [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Java [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^JetCar [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^JOC\ Web\ Spider [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^larbin [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^LeechFTP [NC,OR]
RewriteCond %{HTTP_USER_AGENT} libwww [NC,OR]
RewriteCond %{HTTP_USER_AGENT} libwww-perl [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Link [NC,OR]
RewriteCond %{HTTP_USER_AGENT} LinksManager.com_bot [NC,OR]
RewriteCond %{HTTP_USER_AGENT} linkwalker [NC,OR]
RewriteCond %{HTTP_USER_AGENT} lwp-trivial [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Mass\ Downloader [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Maxthon$ [NC,OR]
RewriteCond %{HTTP_USER_AGENT} MFC_Tear_Sample [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^microsoft.url [NC,OR]
RewriteCond %{HTTP_USER_AGENT} Microsoft\ URL\ Control [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^MIDown\ tool [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Mister\ PiX [NC,OR]
RewriteCond %{HTTP_USER_AGENT} Missigua\ Locator [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Mozilla.*Indy [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Mozilla.NEWT [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^MSFrontPage [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Navroad [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^NearSite [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^NetAnts [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^NetSpider [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Net\ Vampire [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^NetZIP [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Nutch [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Octopus [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Offline\ Explorer [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Offline\ Navigator [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^PageGrabber [NC,OR]
RewriteCond %{HTTP_USER_AGENT} panscient.com [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Papa\ Foto [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^pavuk [NC,OR]
RewriteCond %{HTTP_USER_AGENT} PECL::HTTP [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^PeoplePal [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^pcBrowser [NC,OR]
RewriteCond %{HTTP_USER_AGENT} PHPCrawl [NC,OR]
RewriteCond %{HTTP_USER_AGENT} PleaseCrawl [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^psbot [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^RealDownload [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^ReGet [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Rippers\ 0 [NC,OR]
RewriteCond %{HTTP_USER_AGENT} SBIder [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^SeaMonkey$ [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^sitecheck.internetseer.com [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^SiteSnagger [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^SmartDownload [NC,OR]
RewriteCond %{HTTP_USER_AGENT} Snoopy [NC,OR]
RewriteCond %{HTTP_USER_AGENT} Steeler [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^SuperBot [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^SuperHTTP [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Surfbot [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^tAkeOut [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Teleport\ Pro [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Toata\ dragostea\ mea\ pentru\ diavola [NC,OR]
RewriteCond %{HTTP_USER_AGENT} URI::Fetch [NC,OR]
RewriteCond %{HTTP_USER_AGENT} urllib [NC,OR]
RewriteCond %{HTTP_USER_AGENT} User-Agent [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^VoidEYE [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Web\ Image\ Collector [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Web\ Sucker [NC,OR]
RewriteCond %{HTTP_USER_AGENT} Web\ Sucker [NC,OR]
RewriteCond %{HTTP_USER_AGENT} webalta [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebAuto [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^[Ww]eb[Bb]andit [NC,OR]
RewriteCond %{HTTP_USER_AGENT} WebCollage [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebCopier [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebFetch [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebGo\ IS [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebLeacher [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebReaper [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebSauger [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Website\ eXtractor [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Website\ Quester [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebStripper [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebWhacker [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WebZIP [NC,OR]
RewriteCond %{HTTP_USER_AGENT} Wells\ Search\ II [NC,OR]
RewriteCond %{HTTP_USER_AGENT} WEP\ Search [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Wget [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Widow [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WWW-Mechanize [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^WWWOFFLE [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Xaldon\ WebSpider [NC,OR]
RewriteCond %{HTTP_USER_AGENT} zermelo [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^Zeus [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ^(.)Zeus.Webster [NC,OR]
RewriteCond %{HTTP_USER_AGENT} ZyBorg [NC]
RewriteRule ^. - [F,L] Abuse bot blocking rule end End HackRepair.com Blacklist1 -
301 doesn't redirect a page that ends in %20, and others being appended with ?q=
I have a product page that ends /product-name**%20** that I'm trying to redirect in this way: Redirect 301 /products/product-name%20 http://www.site.com/products/product-name And it doesn't redirect at all. The others, those with %20, are being redirected to a url hybrid of old and new: http://www.site.com/products/product-name**?q=old-url** I'm using Drupal CMS, and it may be creating rules that counter my entries.
Intermediate & Advanced SEO | | Brocberry0 -
What's your best hidden SEO secret?
Don't take that question too serious but all answers are welcome 😉 Answer to all:
Intermediate & Advanced SEO | | petrakraft
"Gentlemen, I see you did you best - at least I hope so! But after all I suppose I am stuck here to go on reading the SEOmoz blog if I can't sqeeze more secrets from you!9