Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
WPEngine Causing Redirect Chain
-
Hi guys,
Had a quick question that I wanted to verify here. After reviewing a Moz report we received some redirect chain error on all of our sites hosted with WPEngine. We noticed that the redirect chain appears to be coming from how the domains are configured in their control panel.
Essentially, there is a redirect:
- from staging/temp -> to live
- from non-www -> to www
- SSL redirect from http -> https
The issue here is that the non-www is redirecting to www and then redirected again to https://www
According to support the only way to get rid of this error is to drop the www version of the domain and to host everything under https://domain.com. To me it seems very odd that you cannot just go from http://non-www to https://www in just 1 301 redirect.
Has anyone else experienced this or am I just not looking at the situation correctly?
-
@AaronHenry This works. i had numerous redirect hops on wpengine. i followed these industructions and my issue went away. Make sure you clear cache when you do this (on the site and wpengine cache)... also make sure you dont have any redirects on the domain or cloud flare dns file level. Remove any redriects of the primary and set www. as the primary.
-
Hi Jared,
In the WPE redirect rule editor, it doesn't provide an option for the non-www domain. Only "All domains" and "www.mywwwdomain.com". What do you suggest doing here to eliminate the redirect chain?
-
Hi Donna,
Thanks for the followup!
This method would work for both www and non-www to get it over to https://. We handle redirects on the Nginx layer, so by adding in a Redirect Rule it overwrites any default platform redirect rules in the User Portal and ensures your preferred setup is handled first.
If you run into any trouble getting it configured, please reach out to us and we'll be glad to ensure it gets set up properly. Should anyone tell you it's not possible, request that they reach out to me and I'll be sure to instruct them on the method to get it squared away.
Cheers,
Jared Arnold -
Hi Aaron,
You're very welcome and I'm glad that you've been overall enjoying the platform!
It's very possible that they didn't quite grasp the request, though it is a bit of an SEO quirk to configure. I'll be following up with some of our team to help ensure our internal documentation's up to date so that should this be asked in the future, we can provide a more consistent experience for you.
Thanks!
Jared Arnold -
Same question but for the www version of the site. Can it route directly to HTTPS without a redirect? Do I just have to delete the existing non-www to www redirect and follow your logic above? It will take care of both www and non-www redirecting to HTTPS?
I have also asked the help desk several times for a solution, although not recently. I was told it wasn't possible.
-
Thanks for this information! All of the support agents I spoke with told me that it was not possible. They were all extremely professional, but perhaps they didn't understand what I was asking. I'm glad to hear there is a way to make it happen. WPE is a great platform for us.
-
Hey Aaron!
Jared from WP Engine here.
I just wanted to reach out and provide a bit of clarification on the redirect chain here. On our platform, it is possible to have non-www go to https://www directly.
To do so, it requires adding each domain individually within the User Portal under 'Domains'. (not combining them under redirects) Once done, you then create a Redirect Rule within the 'Redirect Rules' section with the following parameters:
Name: (this can be anything)
Domain: (your non-www domain)
Source: ^/(.*)
Destination: https://www.yourwwwdomain.com/$1Once configured and the cache purged, a request to the non-www version of your address will skip the http://www redirect and go directly to the secure https://www version.
If you run into any trouble getting it set up, please reach out to our team and we will be glad to help configure it for you.
Thanks,
Jared Arnold -
Just thought I'd shoot an update - according to WPEngine the redirect will always be there. No way around it on their platform.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is link equity passed through redirect chains?
Hi there, When redirects are passed through multiple stages e.g. https://www.google.com 301 to http://www.bing.com 301 to http://www.yahoo.com Does http://www.yahoo.com still retain all link equity from the original referring domain, and is there a limit to the redirect chain before Google starts to not pass through link equity? Cheers
Technical SEO | | Corbec8881 -
301 Redirect for multiple links
I just relaunched my website and changed a permalink structure for several pages where only a subdirectory name changed. What 301 Redirect code do I use to redirect the following? I have dozens of these where I need to change just the directory name from "urban-living" to "urban", and want it to catch the following all in one redirect command. Here is an example of the structure that needs to change. Old
Technical SEO | | shawnbeaird
domain.com/urban-living (single page w/ content)
domain.com/urban-living/tempe (single page w/ content)
domain.com/urban-living/tempe/the-vale (single page w/ content) New
domain.com/urban
domain.com/urban/tempe
domain.com/urban/tempe/the-vale0 -
301 Redirects, Sitemaps and Indexing - How to hide redirected urls from search engines?
We have several pages in our site like this one, http://www.spectralink.com/solutions, which redirect to deeper page, http://www.spectralink.com/solutions/work-smarter-not-harder. Both urls are listed in the sitemap and both pages are being indexed. Should we remove those redirecting pages from the site map? Should we prevent the redirecting url from being indexed? If so, what's the best way to do that?
Technical SEO | | HeroDesignStudio0 -
Direct link vs 302 redirect
So we have recently relaunched a site that we manage. As part of this we have changed the domain. The webdesign agency that built the new site have implemented a direct link from the old domain to the new domain. What is best practice a direct link or a 302 redirect? Thanks
Technical SEO | | cbarron0 -
Https redirect when certificate expired
Hi, How do we 301 an https version of a domain to a page on another website when the security certificate has run out? We have 301 redirected the http version but IT stuck on how to do the expired https. Thanks
Technical SEO | | Houses0 -
How do I fix a 301 Redirect Loop?
Saturday I waas doing some correcting of some duplicate titles, including nofollowing tags, etc. (my main problem was duplicate titles due to tags and categories being indexed). Now this morning I see that one of my pages refuses to load, citing a 301 redirect loop. http://www.incredibleinfant.com/feeding/switching-baby-formula/ Originally, the page was posted under the wrong category. http://www.incredibleinfant.com/uncategorized/switching-baby-formula I resaved it under the correct category (feeding) and now it won't load. Can someone help me figure out how to correct this mess? Thanks so much Heather
Technical SEO | | Gotmoxie0 -
Htaccess redirect with question mark
Hi I have a problem setting up my htaccess for a specific page that has a question mark in the link, and one that has a space in the link and also a question mark. So I would like 2 redirects in my htaccess like that: www.olddomain.com/page.php?page=pagename1 to www.newdomain.com/newpage1.html www.olddomain.com/page.php?page=page name2 to www.newdomain.com/newpage2.html I have tried with something like this but doesn't work: RewriteEngine on RewriteRule ^page.php?page=pagename1 "http://www.newdomain.com/newpage1.html" [R=301,L] RewriteRule ^page.php?page=page name2 "http://www.newdomain.com/newpage2.html" [R=301,L] Could someone tell me what exactly I have to change? Thanks
Technical SEO | | darkanweb0 -
Do search engines treat 307 redirects differently from 302 redirects?
We will need to send our users to an alternate version of our homepage for a few hours for a certain event. The SEO task at hand is to minimize the chance of the special homepage getting crawled and cached in the search engines in place of our normal homepage. (This has happened in the past so the concern is not imaginary.) Among other options, 302 and 307 redirects are being discussed. IE, redirecting www.domain.com to www.domain.com/specialpage. Having used 302s and 301s in the past, I am well aware of how search engines treat them. A 302 effectively says "Hey, Google! Please get rid of the old content on www.domain.com and replace it with the content on /specialpage!" Which is exactly what we don't want. My question is: do the search engines handle 307s any differently? I am hearing that the 307 does NOT result in the content of the second page being cached with the first URL. But I don't see that in the definition below (from w3.org). Then again, why differentiate it from the 302? 307 Temporary Redirect The requested resource resides temporarily under a different URI. Since the redirection MAY be altered on occasion, the client SHOULD continue to use the Request-URI for future requests. This response is only cacheable if indicated by a Cache-Control or Expires header field. The temporary URI SHOULD be given by the Location field in the response. Unless the request method was HEAD, the entity of the response SHOULD contain a short hypertext note with a hyperlink to the new URI(s) , since many pre-HTTP/1.1 user agents do not understand the 307 status. Therefore, the note SHOULD contain the information necessary for a user to repeat the original request on the new URI. If the 307 status code is received in response to a request other than GET or HEAD, the user agent MUST NOT automatically redirect the request unless it can be confirmed by the user, since this might change the conditions under which the request was issued.
Technical SEO | | CarsProduction0