Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How to cancel payment?
-
My free trial will be over soon, and I want to cancel and do not use any more. How can cancel the account? I do not want you to deduct my money from my credit card. Thanks.
-
You should be able to head over to https://a-moz.groupbuyseo.org/subscriptions (while signed in) and see the option there.
If you need any help with the tools before you cancel let us know and we'll help. Moz is a great resource.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved REfund
Hello,
Product Support | | selcukalbayrak
We have no idea what Moz is or how it is used. We only learned your name when our credit card was charged. We want to cancel this subscription transaction somehow and get our money back. We called our bank to cancel our card and stated that the transaction was made without our knowledge. Please refund our money.3 -
Solved Payment Issue in Subscription Upgrade
Hi, I’m trying to upgrade from the Starter to the Standard plan, but I keep encountering an error: "Failed to send subscription update to Stripe." Could you please assist me in making the switch?
Product Support | | Devesh_Chauhan0 -
Solved Page content writing tool
A long time ago I'm pretty sure I used a tool that helped me write content for a webpage. It checked my writing as I typed and gave suggestions. I can't find the tool anymore. I hope I didn't imagine it as it was really useful..
Product Support | | laurentjb0 -
Moz Does Not Show Any Data Of My Website
Four month ago I launched my website stylistfontgenerator.com , and i write about latest fonts which we used in our blogs,artices,letters. Well, when i check stats of my website in moz, it doest not show ranking keyword in moz.
Product Support | | sbfhjsdfsdbfh
What is this issue, and how i resolved this issue. Thanks
Alex!//0 -
If I cancel, will I lose all my historical data & be able to access it?
I would like to still be able to view my historical data once I cancel. Will I still have access to it? Thanks.
Product Support | | StudioX1 -
How do i cancel the free trial?
I had to get the free trial to complete a course that i was doing, but i really dont have money to pay, and want to cancel it. How do i do that? I saw anothers questions about cancelling, they say "go to account and billing then click in cancel subscription" or anything like that, but dont have anything here! Take a look at my print about "account and billing" page: http://prntscr.com/h460m9 Please, help me.
Product Support | | udacity-tuisfr0 -
Subscription payment issue
Hello, Moz community. I have a big problem, today by accident i suppose i was charged 149$ for the Moz Pro subscription plan, but i have already earlier today canceled my subscription plan.
Product Support | | Gigito
Now Moz is a great seo based application, but i was only testing the field and do not need those kind of services and plus living in a third world country 149$ would literally mess my whole month. Is there anyway the payment to be reversed, the transfer is still in the waiting and the payment has not been completed. Waiting for response, 10x0 -
Credit Card Payment Cancel
credit card payments (99 dollars), please cancel. I want to return the $ 99. (SEOMOZ 855-894-7355 WAUS)
Product Support | | Serkan-Guclu140