• BBgmoro

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Turn SEO data into actionable content briefs

          Turn SEO data into actionable content briefs

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          Let your business shine with Listings AI

          Let your business shine with Listings AI

          Get found
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Access 20 years of data with flexible pricing
          Moz API

          Access 20 years of data with flexible pricing

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Intermediate & Advanced SEO
        4. My website is penalized from google with no message in GWT.

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        My website is penalized from google with no message in GWT.

        Intermediate & Advanced SEO
        3
        5
        1155
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • WhoseNo
          WhoseNo last edited by

          On 26 of October 2018 My website have around 1 million pages indexed on google. but after hour when I checked my website was banned from google and all pages were removed. I checked my GWT and I did not receive any message. Can any one tell me what are the possible reasons and how can I recover my website? My website link is https://www.whoseno.com

          1 Reply Last reply Reply Quote 0
          • ThomasHarvey
            ThomasHarvey @WhoseNo last edited by

            Would you be able to send me a dm with a copy of that email? I'm interested in larger sized automatic sites and trying to figure out where the limit is (and how yours isn't allowed when others are)

            1 Reply Last reply Reply Quote 0
            • WhoseNo
              WhoseNo last edited by

              Thank you for your responses. I just received email from google after 3 days with the reason. They are saying you website is generating automatic content.

              ThomasHarvey 1 Reply Last reply Reply Quote 0
              • effectdigital
                effectdigital last edited by

                This is a really fascinating question. It's highly irregular for Google to de-list a site with absolutely no reason given. Even if it's something really bad like serving malware to Google's users, you usually get a hacked content notification

                Your assertion that your site has been de-listed by Google due to data you are seeing in various analytics packages is backed up by Google's front-end:

                • https://www.google.co.uk/search?q=site%3Awhoseno.com
                • https://www.google.com/search?q=site%3Awhoseno.com
                • https://www.google.fr/search?q=site%3Awhoseno.com
                • https://www.google.bg/search?q=site%3Awhoseno.com

                I can't find any pages from your site in Google US, UK, France or Bulgaria. Whatever has happened they seem to have gone fairly thermonuclear!

                I performed a 25% crawl of your site using Screaming Frog (rendering / JS enabled), using Google's user agent (Googlebot). Some pages returned an error 404:

                • https://www.whoseno.com/number-information
                • https://www.whoseno.com/whose-number-is-this
                • https://www.whoseno.com/track-location
                • https://www.whoseno.com/get-mobile-number-details
                • https://www.whoseno.com/phone-number-details
                • https://www.whoseno.com/get-complete-details-of-your-ex
                • https://www.whoseno.com/track-any-mobile-number
                • https://www.whoseno.com/wrong-number
                • https://www.whoseno.com/whose-number-is-this-calling-me
                • https://www.whoseno.com/phone-number-search
                • https://www.whoseno.com/recent-lookups-on-whoseno
                • https://www.whoseno.com/get-details-of-any-mobile
                • https://www.whoseno.com/get-details-of-any-phone-number-for-free
                • https://www.whoseno.com/trace-location-on-map
                • https://www.whoseno.com/reverse-directory
                • https://www.whoseno.com/track-location-by-phone-number
                • https://www.whoseno.com/reverse-phone-lookup
                • https://www.whoseno.com/phone-number-lookup
                • https://www.whoseno.com/reverse-phone-lookup-service

                Although this seems like quite a few broken pages, there were many more which were rendering properly. This just looks like the kind of stuff which Google would flag as crawl errors, rather than taking a site down in its entirety when the majority of pages return 200 (OK).

                Some of the URLs like, getting "complete details about your ex" Google may frown upon. People shouldn't really be able to go on a site and get complete details for their ex-partner as that promotes stalking (something which Google is firmly against, and which most first-world governments are moving to take more and more action on). Even if the name of the page is misleading and it doesn't (when working) really supply that functionality, that then makes it a spam page instead (as it looks to satisfy unscrupulous users looking for such information and then fails to deliver).

                Out of the pages which are returning 200 (OK), most of them are individual phone number pages. An example might be this page: https://www.whoseno.com/US/2014623561 - the number has been publicly logged as spam. With the advent of GDPR legislation, if you are logging phone numbers and publicly keeping a database of them (without the permission of the phone number's owner) then you may be in breach of new European GDPR legislation (read about it here).

                Google wants to continue operating in Europe, so whilst they may be an American company GDPR does heavily impact Google. They want to comply with GDPR

                I checked the technical indexation of your pages, there don't seem to be any huge red flags.

                • Robots.txt isn't blocking critical pages and resources
                • Nor is the Meta no-index tag
                • Canonical tags don't seems to be de-indexing real pages and pointing Google to broken ones
                • Google's user-agent seems to be able to access most pages properly

                I decided to search for your site on Bing to see if they had also de-indexed you:

                • https://www.bing.com/search?q=whoseno.com

                Bing still holds pages and records of your domain.

                One of the results really interested me. There's a Twitter profile listed on those search results, the SERP snippet reads like this:

                "Hussɑin Aвduℓℓɑtif (@whoseno) | Twitter

                The latest Tweets from Hussɑin Aвduℓℓɑtif (@whoseno_)"_

                The Twitter profile has been suspended. This may or may not be your Twitter profile. If it's not your Twitter profile, your digital identity may have accidentally been combined with this person's who may or may not have Twitter ToS or state-level action against them

                You need to go to Google's Webmaster support forum here and ask them what the deal is.

                It's unlikely to be Penguin / link related and I don't think it's tech related either. It could be GDPR concerns, pollution of your digital identity - combined with a 3rd party who has state-level action against them, or it could be a basic 'Google glitch'

                1 Reply Last reply Reply Quote 0
                • ThomasHarvey
                  ThomasHarvey last edited by

                  Ok, this one may be interesting, if it's none of these options below I'd love to take a deeper look, send me a dm on twitter: https://twitter.com/thomasharvey_me

                  So, I see that you're on Cloudflare, are you still being crawled by Google?

                  Have you looked in the old search console? Have you or anyone you work with done anything in the "remove urls" section?

                  Have you seen any change in crawl stats recently?

                  Any recent changes to the site that may have caused this?

                  1 Reply Last reply Reply Quote 0
                  • 1 / 1
                  • First post
                    Last post

                  Browse Questions

                  Explore more categories

                  • Moz Tools

                    Chat with the community about the Moz tools.

                  • SEO Tactics

                    Discuss the SEO process with fellow marketers

                  • Community

                    Discuss industry events, jobs, and news!

                  • Digital Marketing

                    Chat about tactics outside of SEO

                  • Research & Trends

                    Dive into research and trends in the search industry.

                  • Support

                    Connect on product support and feature requests.

                  • See all categories

                  Related Questions

                  • Ibis15

                    Google indexed "Lorem Ipsum" content on an unfinished website

                    Hi guys. So I recently created a new WordPress site and started developing the homepage. I completely forgot to disallow robots to prevent Google from indexing it and the homepage of my site got quickly indexed with all the Lorem ipsum and some plagiarized content from sites of my competitors. What do I do now? I’m afraid that this might spoil my SEO strategy and devalue my site in the eyes of Google from the very beginning. Should I ask Google to remove the homepage using the removal tool in Google Webmaster Tools and ask it to recrawl the page after adding the unique content? Thank you so much for your replies.

                    Intermediate & Advanced SEO | | Ibis15
                    0
                  • Spotler

                    Brand name not ranking in Google

                    Hi Moz'ers, Could you help me with something I cannot seem to figure out by myself. In June 2017 my company started a rebranding campaign. We've changed our brand name and launched a new website: https://spotler.com. Everything is going fine, but if you Google our brand name "Spotler" our website doesn't show up. How can it be? Our domain authority is 38. It would be wonderful if you could help me. Let me know if you need more information. Best, Simone

                    Intermediate & Advanced SEO | | Spotler
                    0
                  • vivekrathore

                    "Null" appearing as top keyword in "Content Keywords" under Google index in Google Search Console

                    Hi, "Null" is appearing as top keyword in Google search console > Google Index > Content Keywords for our site http://goo.gl/cKaQ4K . We do not use "null" as keyword on site. We are not able to find why Google is treating "null" as a keyword for our site. Is anyone facing such issue. Thanks & Regards

                    Intermediate & Advanced SEO | | vivekrathore
                    0
                  • sandeep.clickdesk

                    My website is not ranking for primary keywords in Google

                    I need help regarding some SEO strategy that need to be implemented to my website http://goo.gl/AiOgu1 . My website is a leading live chat product, daily it receives around 2000 unique visitors. Initially the website was impacted by manual link penalty, I cleaned up lot of backlinks, the website revoked from the penalty some where around June'14. Most of the secondary and longtail Keywords started ranking in Google, but unfortunately, it do not rank well for the primary keywords like (live chat, live chat software, helpdesk etc). Since I have done lot of onsite changes and even revamped the content but till now I dont find any improvement. I am unable to understand where I have got structed.
                    can anyone help me out?

                    Intermediate & Advanced SEO | | sandeep.clickdesk
                    0
                  • mycity4kids

                    How important is the optional <priority>tag in an XML sitemap of your website? Can this help search engines understand the hierarchy of a website?</priority>

                    Can the <priority>tag be used to tell search engines the hierarchy of a site or should it be used to let search engines know which priority to we want pages to be indexed in?</priority>

                    Intermediate & Advanced SEO | | mycity4kids
                    0
                  • Kadel

                    Pipe ("|") in my website's title is being replaced with ":" in Google results

                    Hi , One of the websites I'm promoting and working on is www.pau-brasil.co.il.
                    It's wordpress-based website and as you can see the html's Title is "PauBrasil | some hebrew slogan".
                    (Screenshot: http://i.imgur.com/2f80EEY.gif)
                    When I'm searching for "PauBrasil" (Which is the brand's name) , one of the results google shows is "PauBrasil: Some Hebrew Slogan" (Screenshot: http://i.imgur.com/eJxNHrO.gif ) Why does the pipe is being replaced with ":" ?
                    And not just that , as you can see there's a "blank space" missing between the the ":" to the slogan.
                    (note: the websites has been indexed by google crawler at least 4 times so I find it hard to believe it can be the reason) I've keep on looking and found out that there's another page in that website with the exact same title
                    but when I'm looking for it in google , it shows the title as it really is , with pipe. ("|").
                    (Screenshot: http://i.imgur.com/dtsbZV2.gif) Have you ever encountered something like that?
                    Can it be that the duplicated title cause that weird "replacement"? Thanks in advance,
                    Kadel

                    Intermediate & Advanced SEO | | Kadel
                    0
                  • Ouzan

                    My own brand name disappeared from google?

                    Hi, about 20-30 hours ago my own brand name disappeared from google results (We redirected old domain to new one about a month ago) My website is: www.websiteplanet.com If you search for Website Planet in google you will not find our homepage any longer.
                    Not only that the brand name disappeared but we also dropped in rankings and lost about %50 of the organic traffic we had. It's important for me to say that we have never done any sort of blackhat or even greyhat SEO, at all. I could probably come up with many ideas of why it happened but maybe one of you mozzers already experienced this and could enlighten me. Will really appreciate any kind of response/help. Thanks.

                    Intermediate & Advanced SEO | | Ouzan
                    0
                  • Hyrule

                    Splitting one Website into 2 Different New Websites with 301 redirects, help?

                    Here's the deal. My website stbands.com does fairly well. The only issue it is facing a long term branding crisis. It sells custom products and sporting goods. We decided that we want to make a sporting goods website for the retail stuff and then a custom site only focusing on the custom stuff. One website transformed and broken into 2 new ones, with two new brand names. The way we are thinking about doing this is doing a lot of 301 redirects, but what do we do with the homepage (stbands.com) and what is the best practice to make sure we don't lose traffic to the categories, etc.? Which new website do we 301 the homepage to? It's rough because for some keywords we rank 3 or 4 times on the first page. Scary times, but something must be done for the long term. Any advise is greatly appreciated. Thank you in advance. We are set for a busy next few months 🙂

                    Intermediate & Advanced SEO | | Hyrule
                    0

                  Get started with Moz Pro!

                  Unlock the power of advanced SEO tools and data-driven insights.

                  Start my free trial
                  Products
                  • Moz Pro
                  • Moz Local
                  • Moz API
                  • Moz Data
                  • STAT
                  • Product Updates
                  Moz Solutions
                  • SMB Solutions
                  • Agency Solutions
                  • Enterprise Solutions
                  • Digital Marketers
                  Free SEO Tools
                  • Domain Authority Checker
                  • Link Explorer
                  • Keyword Explorer
                  • Competitive Research
                  • Brand Authority Checker
                  • Local Citation Checker
                  • MozBar Extension
                  • MozCast
                  Resources
                  • Blog
                  • SEO Learning Center
                  • Help Hub
                  • Beginner's Guide to SEO
                  • How-to Guides
                  • Moz Academy
                  • API Docs
                  About Moz
                  • About
                  • Team
                  • Careers
                  • Contact
                  Why Moz
                  • Case Studies
                  • Testimonials
                  Get Involved
                  • Become an Affiliate
                  • MozCon
                  • Webinars
                  • Practical Marketer Series
                  • MozPod
                  Connect with us

                  Contact the Help team

                  Join our newsletter
                  Moz logo
                  © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                  • Accessibility
                  • Terms of Use
                  • Privacy

                  Looks like your connection to Moz was lost, please wait while we try to reconnect.