Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subdomain 403 error
-
Hi Everyone,
A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else?
I would love to hear your thoughts.
Jens -
no at all
-
Hi Roman,
Thanks for your answer!
It's a commercial tool.
I checked the robots.txt file and .htaccess, but didn't saw any problems.
As you say, the problem can just be caused by the user-agent.If so, this will not affect my SEO efforts, right?
-
Which tool are you using is this a custom tool or commercial tool such as Screamingfrog?
-
These are all for client errors. That means the page wasn’t found and something is wrong with the request. Whatever is happening though, the issue is typically on the client side:
403: Forbidden, So In your case, the first place that you need to check is your .htaccess and your Robots.txt file and make sure that they are not blocking any crawler or at least the crawler of your tools.
For example, some Hosting providers block all the crawlers that are not Google or Bing to save resources. So is usual that Roger (Moz Crawler) has problems to crawl a page that is blocked on the server side. Usually, Moz, Ahrefs, Semrush has this kind of problem so in summary
- Make sure your .htaccess and your Robots.txt is not blocking your crawler
- Make sure your hosting is not blocking your crawler
- If all the above does not work try to modify the user-agent of your tool
Hope this info helps you with your problem
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Errors In Search Console
Hi All, I am hoping someone might be able to help with this. Last week one of my sites dropped from mid first day to bottom of page 1. We had not been link building as such and it only seems to of affected a single search term and the ranking page (which happens to be the home page). When I was going through everything I went to search console and in crawl errors there are 2 errors that showed up as detected 3 days before the drop. These are: wp-admin/admin-ajax.php showing as response code 400 and also xmlrpc.php showing as response code 405 robots.txt is as follows: user-agent: * disallow: /wp-admin/ allow: /wp-admin/admin-ajax.php Any help with what is wrong here and how to fix it would be greatly appreciated. Many Thanks
Technical SEO | | DaleZon0 -
Moving from a subdomain to subfolder
Hello, I am currently working on a site that is leveraging multiple subdomains. I wanted to see if it suggested to migrate them into subfolders. One of the subdomains is a .shop and the other is location specific. Thanks, T
Technical SEO | | Tucker_100 -
Do I need a separate robots.txt file for my shop subdomain?
Hello Mozzers! Apologies if this question has been asked before, but I couldn't find an answer so here goes... Currently I have one robots.txt file hosted at https://www.mysitename.org.uk/robots.txt We host our shop on a separate subdomain https://shop.mysitename.org.uk Do I need a separate robots.txt file for my subdomain? (Some Google searches are telling me yes and some no and I've become awfully confused!
Technical SEO | | sjbridle0 -
:443 - 404 error
I get strange :443 errors in my 404 monitor on Wordpress https://www.compleetverkleed.nl:443/hoed-al-capone-panter-8713647758068-2/
Technical SEO | | Happy-SEO
https://www.compleetverkleed.nl:443/cart/www.compleetverkleed.nl/feestkleding
https://www.compleetverkleed.nl:443/maskers/ I have no idea where these come from :S2 -
Some URLs were not accessible to Googlebot due to an HTTP status error.
Hello I'm a seo newbie and some help from the community here would be greatly appreciated. I have submitted the sitemap of my website in google webmasters tools and now I got this warning: "When we tested a sample of the URLs from your Sitemap, we found that some URLs were not accessible to Googlebot due to an HTTP status error. All accessible URLs will still be submitted." How do I fix this? What should I do? Many thanks in advance.
Technical SEO | | GoldenRanking140 -
"Fourth-level" subdomains. Any negative impact compared with regular "third-level" subdomains?
Hey moz New client has a site that uses: subdomains ("third-level" stuff like location.business.com) and; "fourth-level" subdomains (location.parent.business.com) Are these fourth-level addresses at risk of being treated differently than the other subdomains? Screaming Frog, for example, doesn't return these fourth-level addresses when doing a crawl for business.com except in the External tab. But maybe I'm just configuring the crawls incorrectly. These addresses rank, but I'm worried that we're losing some link juice along the way. Any thoughts would be appreciated!
Technical SEO | | jamesm5i0 -
Diagnosing Canonical Errors Is Screaming frog reliable?
Morning from suny & warm wetherby UK 🙂 On this page http://www.goldsboroughestates.co.uk/how-we-care-for-you/right-to-manage/ screaming frog is citing a canonical error but I'm confused as this piece of code is in place: http://www.goldsboroughestates.co.uk/About/right-to-manage" /> So my question is please - "Does this page http://www.goldsboroughestates.co.uk/how-we-care-for-you/right-to-manage/ have a caninical error or is screaming frog useless? Other examples where screaming frog is picking up canonical errors include:
Technical SEO | | Nightwing
http://www.goldsboroughestates.co.uk/what-our-customers-say/right-to-manage/
http://www.goldsboroughestates.co.uk/buying-a-home/right-to-manage/ Oh forgot to say the preffered version is http://www.goldsboroughestates.co.uk/About/right-to-manage/ Any insights welcvome 🙂0 -
403 forbidden, are these a problem?
Hi I have just run a crawl test on screaming frog and it is showing quite a few 403 forbidden status codes. We are showing none of these in webmaster tools, is this an issue?
Technical SEO | | jtay1230