Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
If website users don't accept GDPR cookie consent, does that prevent GA-GTM from tracking pageviews and any traffic from that user that would cause significant traffic decreases?
-
I've been doing a lot research on GDPR impact and implementation with GTM-GA for clients, but it's been 12 months since GDPR has gone live I haven't found anything on how GA traffic has been impacted if users don't accept cookie consent. However, I'm personally seeing GA accounts taking huge losses in traffic since implementing GDPR cookie solutions (because GTM/GA tags aren't firing until cookies are accepted).
Is it common for websites to see significant decreases in traffic due to too many users not accepting cookie consent? Are there alternative solutions to avoid traffic loss like that and still maintain GDPR compliance?
It seems to me that the industry underestimated how many people won't accept cookie consent. Most of the documentation and articles around GDPR's start (May 2018) didn't foresee or cover that aspect properly, everything seems to be technically focused with the assumption that if implemented properly most people would accept cookie consent, but I'm personally not seeing that trend and it's destroying GA data (lost traffic, minimal source attribution, inaccurate behavior data, etc).
Thanks.
-
This is a common and over-zealous implementation of GDPR tracking compliance. Lots of people have lost lots of data, by going slightly overboard in a similar way. Basically you have taken GDPR compliance too far!
GDPR is supposed to protect the user's data, but in terms of - is there a 1 or a 0 in a box in an SQL database for whether an anonymous user visited your site or not (traffic data, not belonging to the user) - it's actually fine to track that (in most instances) without consent. Why? Because the data cannot be used to identify the user, ergo it's your website data and not the user's user data
There used to be a GA hack which Google patched, which forced GA to render IP addresses - but even before it was patched, they banned people (who were using the exploit) from GA for breaking ToS. That kind of data (PII / PID), unless you have specifically set something up through event tracking that records sensitive stuff - just shouldn't even be in Google Analytics at all (and if you do have data like that in your GA, you may be breaking Google's ToS depending upon deployment)
If the data which you will be storing (data controller rules apply) or sending to a 3rd party to store (in which case you are only the data processor and they are the data controller) does not contain PID (personally identifiable data - e.g: email addresses, physical addresses, first and last names, phone numbers etc) - then it's not really covered by GDPR. If you can say that these users have an interest in your business and show that a portion of them transact regularly, you're even less at risk of breaking GDPR compliance
If you're worried about cookie stuff:
"Note: gtag.js and analytics.js do not require setting cookies to transmit data to Google Analytics."
It's possible with some advanced features switched on like re-marketing related stuff, this might change. But by default at least, it seems as if Google themselves are saying that the transmission of data and the deploying of any cookies are not related to each other, and that without cookies the later scripts can send data to GA just fine without cookies
If you are not tracking basic, page-view level data which is not the user's data (which is not PII / PID), then you are over-applying GDPR. The reason there aren't loads of people moaning about this problem, is that it's only a problem for the minority of people who have accidentally over-applied GDPR compliance. As such it's not a problem for others, so there's no outcry
There'**s lots more info here: **https://www.blastam.com/blog/gdpr-need-consent-for-google-analytics-tracking
"This direction is quite clear. If you have enabled Advertising features in Google Analytics, then you need consent from the EU citizen first. Google defines ‘Advertising features’ as:
- Remarketing with Google Analytics.
- Google Display Network Impression Reporting.
- Google Analytics Demographics and Interest Reporting.
- Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers.
-"
If you aren't using most, many or any of the advanced advertising features, your implementation is likely to be way too aggressive. Even if you are using those advanced features, you only need consent for those elements and specifically where they apply and transmit data. A broad-brush ban on transmitting all GA data is thoroughly overkill
Think about proposing a more granular, more detailed approach. Yes it will likely need some custom dev time to get it right and it could be costly, but the benefit is not throwing away all your future data for absolutely no reason at all
Don't forget that, as the data 'storer' (controller), a lot of the burden is actually on Google's side
**Read more here: **https://privacy.google.com/businesses/compliance/#!?modal_active=none
Hope this helps
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Impressions clicks and traffic drop
Hello,
Reporting & Analytics | | SharonEKG
So something weird is going on, i run a few websites for clients, few different CMS. there has been a constant increase in traffic and ranking on one wordpress website and now the squarespace website is climbing up in rankings in the past few months. both has GTM installed for months, which has been optimized regularly.
for the wordpress website, in the past 2 weeks, starting June 4th, on google search console the clicks and impressions has started going down to the point that i lost 90% of clicks and impressions and traffic on analytics has started dropping a few days later, now at about 60% less traffic. for the Squarespace website, exactly the same thing, started June 7th and drop in clicks/impressions (though ranking increase) and then traffic drop. checked both GTM for recent changes incase of wrong code implement, no changes, no new major issues.
different hostings different CMS, no link between them. i just cant put my finger what is going on. anyone got any idea what is going on?0 -
Google Analytics Goals - Button Tracking
Does anyone know if there is a really easy way to track a button in Google Analytics yourself? It seems that most button click goal setups involve some use of tricky code and I'm wondering if there is a much easier way to do this that will allow us to simply setup and track certain button clicks as goal conversions in Analytics. Your help here is much appreciated!
Reporting & Analytics | | Gavo0 -
Angular website and ranking
Hi guys Unfortunately I have to optimize the angular website, but I don't know how google see my website. Seo quacke (seo extension) doesn't get data from this website: https://cafegardesh.com and sitemap generation tools just crawl 1 page of this website. why? How find that google really crawl and index angular website?
Reporting & Analytics | | denakalami0 -
Migrated website but Google Analytics still displays old URL's and none new?!
I migrated a website from a .aspx to a .php and hence had to 301 all the old urls to the new php ones. It's been months after and I'm not seeing any of the php pages showing results but I'm still getting results from the old .aspx pages. Has any one had any experience with this issue or knows what to do? Many thanks,
Reporting & Analytics | | CoGri0 -
How can I track my rankings on Google Images?
I noticed a small amount of traffic coming from a particular very generic keyword. Being pleasantly surprised that we are ranking for this, and after some digging, I found that we are actually ranking in Google images, rather than in the web results. How can I track whether other keywords are ranking in Google images? I use Rank Checker to track keywords in the main web results, but this doesn't have a function for Google Images. Help please - thanks.
Reporting & Analytics | | TheJewelleryEd0 -
Cookies/Tracking/Code developement
So. I have an online application form, on the website. It's maked with php, html and css. What i like to place on the email, is a cookie tracking system. For example, when someone search on the google for " web design ", and then see my result on google organic, comes the visitor to my site, charge the fields of application forms and click send. Than, me like an admin, i receive an email with informations of a customer, i see name/surname/etc.. but i like to integrate is for example, like to see a: IP from Visitors, who charged the fields Referrerr, if google, like to see which query he typed. How can i do this please?
Reporting & Analytics | | leadsprofi0 -
How can i see queries what my visitors are searching for, in my website?
Google analytics installed, but they are not showing. What additional things should i add there? I need to see most popular search queries and add more content to these pages for panda.
Reporting & Analytics | | bele0 -
How are 301s reported in GA?
Does anyone have any insight on exactly how on-site 301s are reported in Google Analytics? My direct traffic seems to climb at the same rate as my organic with absolutely no off-line promotion. I have a suspicion that the 301s that I have built to re-coupe traffic being sent to old pages are being reported as direct. Any validity to this?
Reporting & Analytics | | NextGenEDU0