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After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Are FAQ's Pages Still Useful?
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I know there has been a lot of discussion lately about FAQs pages and I'm wondering when and if they are still warranted useful and what if they have positive or negative effects on page rankings. Regards, John Brown
Essay Writer -
Thanks for asking this question - it reminded me that I still have to do this.
QUESTION: Does it have to be called FAQ? or can it be called something else that has more to do with the keywords of the site to be effective?
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Hello! First of all, FAQs pages are quite helpful for your customers to answer even unasked questions. Secondly, if you add some keywords or phrases there, your site will be ranked much better.
Best regards,
Mark Black. -
Are you using FAQ schema? If you are then I would say yes - purely from a users perspective. As these questions are displayed in your search engine results and are a good prompt for clicks and extra information for the user.
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@johnbrown75
I think that FAQ pages are very useful for SEO, especially for the Voice Search strategy. FAQ pages are often written in a conversational language, which can help us match the Voice Search intent.What's more, many people include FAQ sections in their posts or product pages. They first describe their products and then answer the frequent questions. I think it is very helpful for users and SEO.
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I think in any case they have a positive effect. I recently had to sign up for one online store site and I did not find the registration buttons. Sounds weird but it's really like that! Since I work in a writer in professional writing, I do not have time to learn other sites for registration. It would be great if organizational issues were made in FAQ.
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The quick and dirty answer is yes, but only if they are of use to users. I saw pages on a former employers site do very well even though they were not a part of the main site. It all depends on what the content is and why you are putting it up.
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