Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Google not pulling my favicon
-
Several sites use Google favicon to load favicons instead of loading it from the Website itself.
Our favicon is not being pulled from our site correctly, instead it shows the default "world" image.
https://plus.google.com/_/favicon?domain=www.example.com
Is the address to pull a favicon. When I post on G+ or see other sites that use that service to pull favicons ours isn't displaying, despite it shows up in Chrome, Firefox, IE, etc and we have the correct meta in all pages of our site.
Any idea why is this happening? Or how to "ping" Google to update that?
-
I found the problem myself.
My site is under cloudflare, and apparently they were blocking the IP requesting the favicon file.
As a fix, I added the favicon to the CDN (which does not go through cloudflare) and the issue is now fixed.
-
The favicon.ico is named like that, in the root and accessible both with SSL and without.
Google used to show it, but a few weeks ago I noticed the issue while I was posting a link to my site in G+.
-
Have you tried naming your file favicon.ico (using an ico generator), placing it in the root directory of your site, and making sure it's accessible without SSL (i.e., http://www.example.com/favicon.ico)?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Fetch as Google temporarily lifting a penalty?
Hi, I was wondering if anyone has seen this behaviour before? I haven't! We have around 20 sites and each one has lost all of its rankings (not in index at all) since the medic update apart from specifying a location on the end of a keyword. I set to work trying to identify a common issue on each site, and began by improving speed issues in insights. On one site I realised that after I had improved the speed score and then clicked "fetch as google" the rankings for that site all returned within seconds. I did the same for a different site and exactly the same result. Cue me jumping around the office in delight! The pressure is off, people's jobs are safe, have a cup of tea and relax. Unfortunately this relief only lasted between 6-12 hours and then the rankings go again. To me it seems like what is happening is that the sites are all suffering from some kind of on page penalty which is lifted until the page can be assessed again and when it is the penalty is reapplied. Not one to give up I set about methodically making changes until I found the issue. So far I have completely rewritten a site, reduced over use of keywords, added over 2000 words to homepage. Clicked fetch as google and the site came back - for 6 hours..... So then I gave the site a completely fresh redesign and again clicked fetch as google, and same result. Since doing all that, I have swapped over to https, 301 redirected etc and now the site is completely gone and won't come back after fetching as google. Uh! So before I dig myself even deeper, has anyone any ideas? Thanks.
Technical SEO | | semcheck11 -
Google Search Console Not Sending Messages
One of our sites received a Manual Penalty for unnatural links by Google. However, we never received a message in Google Search Console or an email about the manual action. The only reason we knew about the penalty is by the obvious drop in rankings, then signing into search console to look for any manual actions, which we found. Since then, we have submitted a disavow file and a reconsideration request. However, once again we did not receive an email or message in search console that shows confirmation of the disavow or that they received the reconsideration request. The disavow file does show up after I upload it, and it says it was successfully uploaded... but no messages or emails. After many hours of investigating the various canonical versions of our website on Search Console, we found out that there were several “owners” of the various canonical versions of our site that had “could not find the email address” as a site owner. We found out that these were previous employees who no longer worked with the company and their email address was deleted. After unverifying these site owners, (all the ones that had “could not find the email address” as the site owner), the notifications, emails and messages in Search Console started to appear. However, the only place they did not appear, is the main canonical version of our site. Of course, the main canonical version of our site (https://www) is the version that we uploaded the disavow and reconsideration request. This is the canonical version of the site that we need to receive these messages to know if our reconsideration request was granted! We’ve just reuploaded the disavow file and reconsideration request to all of the other canonical versions (2 of the 3 received the message about the penalty)…. and we are currently awaiting a response. Has anybody else had problems with not receiving notifications in search console due to deleted email addresses?
Technical SEO | | Fiyyazp0 -
Does Google read dynamic canonical tags?
Does Google recognize rel=canonical tag if loaded dynamically via javascript? Here's what we're using to load: <script> //Inject canonical link into page head if (window.location.href.indexOf("/subdirname1") != -1) { canonicalLink = window.location.href.replace("/kapiolani", ""); } if (window.location.href.indexOf("/subdirname2") != -1) { canonicalLink = window.location.href.replace("/straub", ""); } if (window.location.href.indexOf("/subdirname3") != -1) { canonicalLink = window.location.href.replace("/pali-momi", ""); } if (window.location.href.indexOf("/subdirname4") != -1) { canonicalLink = window.location.href.replace("/wilcox", ""); } if (canonicalLink != window.location.href) { var link = document.createElement('link'); link.rel = 'canonical'; link.href = canonicalLink; document.head.appendChild(link); } script>
Technical SEO | | SoulSurfer80 -
How To Cleanup the Google Index After a Website Has Been HACKED
We have a client whose website was hacked, and some troll created thousands of viagra pages, which were all indexed by Google. See the screenshot for an example. The site has been cleaned up completely, but I wanted to know if anyone can weigh in on how we can cleanup the Google index. Are there extra steps we should take? So far we have gone into webmaster tools and submitted a new site map. ^802D799E5372F02797BE19290D8987F3E248DCA6656F8D9BF6^pimgpsh_fullsize_distr.png
Technical SEO | | yoursearchteam0 -
Why are Google search results different if you are log'd into Google or not?
I get different results when I'm log'd into my Google account associated with my website than if I'm not. The same country is occurring. So how can I rely on the google results I'm seeing? For instance my site is page 1 with the improvements I made based on SEOMOZ if I'm log'd in. Yet I'm not on the first 25 pages if I'm not logged in.
Technical SEO | | Romana0 -
Ambiguous Response to Google Reconsideration Request
Hello, On 9/11/12, we submitted a reconsideration request to Google for http://macpokeronline.com, at the time we received penalties from both penguin and manual removal. We have since worked on cleaning up our link profile, and got this response from Google: We received a request from a site owner to reconsider how we index the following site: http://www.macpokeronline.com/. We've now reviewed your site. When we review a site, we check to see if it's in violation of our Webmaster Guidelines. If we don't find any problems, we'll reconsider our indexing of your site. If your site still doesn't appear in our search results, check our Help Center for steps you can take. I honestly don't even know how to take this, we always showed up #1 while doing a site search, so it is kind of irrelevant to us in this case. Is this the reply of them accepting our request? Thanks Zach
Technical SEO | | Zachary_Russell0 -
Does Google index XML files?
Does Google or other search engines include XML files in their index? More specifically, I am wondering how Google knows the difference between an xml filetype and an RSS feed.
Technical SEO | | nicole.healthline0 -
Why google index my IP URL
hi guys, a question please. if site:112.65.247.14 , you can see google index our website IP address, this could duplicate with our darwinmarketing.com content pages. i am not quite sure why google index my IP pages while index domain pages, i understand this could because of backlink, internal link and etc, but i don't see obvious issues there, also i have submit request to google team to remove ip address index, but seems no luck. Please do you have any other suggestion on this? i was trying to do change of address setting in Google Webmaster Tools, but didn't allow as it said "Restricted to root level domains only", any ideas? Thank you! boson
Technical SEO | | DarwinChinaSEO0
