Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How Best to do implement a Branch Locator for a Website with invididual location category pages
-
Hi All,
We have an ecommerce Website with multiple locations for our stores and we currently display separate location specific pages for the different categories and sub categories. This has helped us previously to rank well for local search in each of the areas we have a store but over the last few months since humingbird, our local rankings on some things have dip a little .
We want to implement a branch locator of some description to improve the user experience.
From looking at other websites with branch locators, they tend to a separate button/page with which you can search for a branch etc. However, they don't have location specific pages.
-
My query is should I do it so if a user comes in on a specific category location page and follows it through to product page , then to have a tab on the product page displaying the local branch from which he can come in. My thinking here is that , is that it would help confirm my local citations and help improve local rankings. Or Should the local branch be displayed on the local category pages instead or as well ?.
-
If a user comes in from the homepage or not on a specific location page, then the branch locator will allow them to search for a specific branch.
-
Should I also put in a branch locator as a separate page or can It be in more places.
I don't want to damage anything which may have an effect on rankings due to citations and NAP on the location specific pages.
Any advice or good examples to look at would be greatly appreciated
thanks
Sarah.
-
-
Sarah,
I see you placed this question almost a week ago and received no help with it. First, I should say that probably the complexity of it without a url or example.com diagram makes it quite difficult even for those who are very experienced in Local optimization. Next, I saw a red flag from the beginning and I want to be very sure I understand what you have: You have bricks and mortar stores in various locations and you have an ecommerce site that represents all of those stores (my first thought is, like a Costco or other discount warehouse merchant).
You have claimed all the locations in Google (you mentioned hummingbird) and have a local/G+ page for each and now, you are slipping in the rankings of the Local (7-pack) or for terms with keyword and geo keyword? (which or both).
Now, you want to implement a branch locator on the site and "from looking at other websites with branch locators, they tend to a separate button/page with which you can search for a branch etc. However, they don't have location specific pages." This practice makes you wonder what a best practice would be (correct?) If the find a location link is in a sidebar or header (not the footer as that would be poor UI/UX) it will show from any page.
To me, the second question is telling in that you are looking at someone searching for a location who is already on the site. While they will do that, you also must consider those who are searching and see your page in the SERPs. What do you want them to do? Do you want them to come to the site before they find a location? Or, are you fine with them shopping bricks and mortar first and foremost?
I would set up each location with a "location" page that is reached from a separate branch locator page that is linked to from the other pages you want searchers/shoppers to be able to find locations from.
So, if you sell furniture, I would have a link in the outdoor furniture section, the tables section, the bedroom section, etc. and all would link to a single locator page where one could input a zip or city, state. (It could even have a list of locations if there are not too many for that.)
If the page is on your site and the onpage SEO is around Find A Store Near You for example, there is a good chance that Google will site link that page. (Now, your searchers can choose find a store or shop online.) With the individual city or store pages, I would optimize them so they work for you Local G+ and you will still have the opportunity to rank for non Local SERPS with other pages. The 7 pack is local and the other organic listings allow you more possibility to rank. Remember, typically, a page that is in the 7 pack, etc. will not show in the other organic listings.
One assumption I am making is the stores do NOT have their own websites.
Hopefully, I have given you enough or provided good questions so that with answers we can assist you further.
All the best,
Robert
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Best practices around translating quotes for international sites?
I'm working on a site that has different versions of the same page in multiple languages (e.g., English, Spanish, French). Currently, they feature customer testimonial quotes on some pages and the quotes are in English, even if the rest of the page is in another language. I'm curious to know what are best practices around how to treat client quotes on localized languages pages. A few approaches that we're contemplating: 1. Leave the quote in English and don't translate (because the customer quoted doesn't speak the localized language). 2. Leave the on-page quote in English, but provide a "translate" option for the user to click to see the translated version. The translated text would be hidden until the "translate" button is selected. 3. Go ahead and translate the quote into the local language. Appreciate your thoughts, thank you!
Local Website Optimization | | Allie_Williams0 -
Geo-location by state/store
Hi there, We are a Grocery co-operative retailer and have chain of stores owned by different people. We are building a new website, where we would geo-locate the closest store to the customer and direct them to a particular store (selected based on cookie and geo location). All our stores have a consistent range of products + Variation in 25% range. I have few questions How to build a site-map. Since it will be mandatory for a store to be selected and same flow for the bot and user, should have all products across all stores in the sitemap? we are allowing users to find any products across all stores if they search by product identifier. But, they will be able to see products available in a particular store if go through the hierarchical journey of the website. Will the bot crawl all pages across all the stores or since it will be geolocated to only one store, the content belonging to only one store will be indexed? We are also allowing customers to search for older products which they might have bought few years and that are not part of out catalogue any more. these products will not appear on the online hierarchical journey but, customers will be able to search and find the products . Will this affect our SEO ranking? Any help will be greatly appreciated. Thanks - Costa
Local Website Optimization | | Hanuman881 -
Service Area Location Pages vs. User Experience
I'm familiar with the SAB best practices outlined here. Here's my issue: Doing local landing pages as described here might not be ideal from a user experience point of view. Having a "Cities We Serve" or "Service Areas" link in the main navigation isn't necessarily valuable to the user when the city-specific landing pages are all places within a 15-mile radius of the SAB's headquarters. It would just look like the company did it for SEO. It wouldn't look natural. Seriously, it feels like best practices are totally at odds with user experience here. If I absolutely must create location pages for 10 or so municipalities within my client's service area, I'd rather NOT put the service areas as a primary navigation item. It is not useful to the user. Anyone who sees that the company provides services in the [name of city] metropolitan area will already understand that the company can service their town that is 5 miles away. It is self-evident. For example**, who would wonder whether a plumbing company with a Los Angeles address also services Beverly Hills?** It's just... silly. But the Moz guide says I've got to do those location pages! And that I've got to put them high up in the navigation! This is a problem because we've got to do local SEO, but we also have to provide an ideal experience. Thoughts?
Local Website Optimization | | Greenery1 -
I have a client in Australia that is going to set up a website that is in Chinese to service their Asian customer base (Indonesia, Singapore, HK, China). What domain should they use?
They're website is hosted on a .com.au domain. Should they host their Chinese language pages under their current domain (.com.au) using a subdirectory (i.e. /asia) or should they use another separate domain that they own that is a regular .com? Or does it really not matter?
Local Website Optimization | | 100yards1 -
One locations page, or multiple pages?
Hi, I represent a franchisor who does all marketing- including local seo- for our franchisees. I've read a lot about local SEO and understand the basics, but have some remaining questions. 1- If our typical territories are quite large and encompass more than one major city, should we create multiple location pages for the same franchise owner? I believe the answer should be yes from an SEO stand point, but the problem is that most of our franchisees naturally just have one business address (their home). Since PO boxes and virtual offices aren't the way to go, what's the best course of action? And when I say major cities, I'm really talking about major cities (and not just small towns/boroughs). Can they just use a friend's/relative's address? 2- There's a lot of info out there about "locations pages," but it's not really clear whether or not you should really just have ONE page for each location, or several pages with different content? For instance, it looks like a lot of businesses are creating just one, "home-page" looking landing page for their individual locations, with everything from services to testimonials on just that one page. Is this preferred over creating several different local pages for that one location? The latter is what we currently do. From the user stand-point, it looks like each franchise location has it's own "mini website" on our main website. For instance, a landing page optimized for the local business name, a local services page, a project/photo gallery page, local review page, etc. It seems like a lot less work just building one landing page for each location, but is the payoff the same? I'm torn between the two strategies- is it really worth the extra work (in terms of traffic + local ranking) to build out the individual pages for the one location? Thanks Moz Community!
Local Website Optimization | | kimberleymeloserpa0 -
Should I open a new domain and website for a new location under one company?
Hi my name is Gina and I wanted to ask for some advice. I'm thinking opening a diff location and was thinking if its a good idea to open up a new domain and new website? And why that may be a good idea and why or a bad idea and why?
Local Website Optimization | | LittleDog0 -
Multilocation business, how can you rank for different categories in different locations with only branch pages?
Hello Mozzers, I am wondering how do you rank for categories locally where when you operate from multiple branches. Currently our eCommerce website has location pages for every category but I know that this is now classed as doorway pages and spammy so I am in the process of sorting out our site structure. I understand that the general format for having sites with multiple branches is to have a branch page per physical location and that's about it. Is there any more to this ? However, What confuses me though, is that if you offer all these services in all these branches, how are you going to rank for them locally if you don't have a specific page for each of them in that location? So for example - We rent Carpet cleaners , floor sanders, generators in each of our different branches. My site currently has a carpet cleaner hire <location>url , floor sander hire <location>url and a generator hire <location>url. Every branch has a url for each of my categories.</location></location></location> So if I was to get rid of all of my location category pages. How am I going to rank for these renting these products in different cities where our branches does without having specific location pages for them ? Is it just a case that google knows that because I have branch pages at locations x, y, x , then my carpet cleaner , floor sander and generator category pages will rank locally in those locations providing I have decent citations etc etc etc thanks
Local Website Optimization | | PeteC12
Pete0 -
Schema for same location on multiple sites - can this be done?
I'm looking to find more information on location/local schema. Are you able to implement schema for one location on multiple different sites? (i.e. - Multiple brands/websites (same parent company) - the brands share the same location and address). Also, is schema still important for local SEO? Thank you in advance for your help!
Local Website Optimization | | EvolveCreative0