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        • zemosdesign
          zemosdesign last edited by

          Hi i got a coupon code from a hosting company for Moz seo 4 month free trial however after registering and entering my information i was charged 99$ even though it said todays charge = $ 0

          i would like a refund as it doens't seem to a be a free trial

          1 Reply Last reply Reply Quote 0
          • zemosdesign
            zemosdesign @KeriMorgret last edited by

            Okay thank you 🙂

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            • KeriMorgret
              KeriMorgret @zemosdesign last edited by

              Monday is a holiday, but we often have some staff that work over the holidays and on weekends, so you may hear back before Tuesday. I apologize that I don't know the exact schedule right now.

              zemosdesign 1 Reply Last reply Reply Quote 0
              • zemosdesign
                zemosdesign last edited by

                Okay thanks. Will you be back in business on Monday?

                KeriMorgret 1 Reply Last reply Reply Quote 0
                • KeriMorgret
                  KeriMorgret last edited by

                  Hi! I see you've also opened a ticket with our help desk. We'll best be able to take care of billing issues in help desk, rather than Q&A. You'll be hearing back from us within a couple of days (it's a holiday weekend right now, so we may be a little slower to respond than a usual weekday).

                  1 Reply Last reply Reply Quote 0
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