Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
WEbsite cannot be crawled
-
I have received the following message from MOZ on a few of our websites now
Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
I have spoken with our webmaster and they have advised the below:
The Robots.txt file is definitely there on all pages and Google is able to crawl for these files. Moz however is having some difficulty with finding the files when there is a particular redirect in place.
For example, the page currently redirects from threecounties.co.uk/ to https://www.threecounties.co.uk/ and when this happens, the Moz crawler cannot find the robots.txt on the first URL and this generates the reports you have been receiving. From what I understand, this is a flaw with the Moz software and not something that we could fix form our end.
_Going forward, something we could do is remove these rewrite rules to www., but these are useful redirects and removing them would likely have SEO implications. _
Has anyone else had this issue and is there anything we can do to rectify, or should we leave as is?
-
Ok, I made a quick test of your robot.txt file and looks fine,
https://www.threecounties.co.uk/robots.txtThen I made a test https://httpstatus.io/ to check the status code
of your robot.txt file and show me 200 status code (So it's fine)Also, you need to make sure that your robot.txt file is accessible for the Rogerbot (Moz crawler)
This day the hosting providers have become very strict with third-party crawlers
This includes Moz, Majestic SEO, Semrush and Ahrefs.Here you can find all the possible sources of the problem and recommended solutions
https://a-moz.groupbuyseo.org/help/guides/moz-pro-overview/site-crawl/unable-to-crawlRegards
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Ive been using moz for just a minute now , i used it to check my website and find quite a number of errors , unfortunately i use a wordpress website and even with the tips , is till dont know how to fix the issues.
ive seen quite a number of errors on my website hipmack.co a wordpress website and i dont know how to begin clearing the index errors or any others for that matter , can you help me please? ghg-1.jpg
Moz Pro | | Dogara0 -
Why Only Our Homepage Can Be Crawled Showing a Redirect Message as the Meta Title
Hello Everyone, So recently when we checked our domain using a Moz Crawl Test and Screaming Frog only the homepage comes up and the meta title says “You are being redirected to…”. We have several pages that used to come up and when submitting them to GSC no issues come up. The robots.txt file looks fine as well. We thought this might be ‘server’ related but it’s a little out of our field of expertise so we thought we would find out if anyone has any experience with this (ideas of reasons, how to check…etc.) or any potential suggestions. Any extra insight would be really appreciated. Please let us know if there is anything we could provide further details for that might. Looking forward to hearing from all of you! Thanks in advance. Best,
Moz Pro | | Ben-R0 -
SEO impact of redirecting high ranking mirror site to the main website
During SEO audit for a client I noticed that they had over a dozen duplicate websites that are carbon copies of the main website. This was done via CMS platform and DNS. One of the mirror sites has about 400 indexed pages and has Moz DA of 42 and 137k External Equity-Passing Links. Full metrics comparison is attached. I originally planned on doing rel="canonical" on the mirror site but the CMS vendor never even heard of it and is refusing to implement it in the header. My only other option is doing one to one 301 redirects. Since the mirror site ranks well, even competes with main domain for some positions on the 1st page of SERP, what will be the impact after the redirects? Is doing 301's still the best option? Thanks! PrUpN3q
Moz Pro | | dasickle0 -
Best tools for an initial website health check?
Hi,
Moz Pro | | CamperConnect14
I'd like to offer free website health checks (basic audits) and am wondering what tools other people use for this? It would be good to use something that presents the data well. Moz is great but it gets expensive if I want to offer these to many businesses in the hope of taking on just a few as clients and doing a full manual audit for them. So far I've tried seositecheckup.com (just checks a single page though), metaforensics.io and mysiteauditor. Thanks!0 -
404 Crawl Diagnostics with void(0) appended to URL
Hello I am getting loads of 404 reported in my Crawl report, all appended with void(0) at the end. For example: http://lfs.org.uk/films-and-filmmakers/watch-our-films/1289/void(0)
Moz Pro | | moshen
The site is running on Drupal 7, Has anyone come across this before? Kind Regards Moshe | http://lfs.org.uk/films-and-filmmakers/watch-our-films/1289/void(0) |0 -
Meta Tag Descriptions not being found in Moz Crawls
Hey guys, I have been managing a few websites and have input them into Moz for crawl reports, etc. For a while I have noticed that we were getting a gratuitous amount of errors when it came to the number of missing meta tags. It was numbering in the 200's. The sites were in place before I got here and a lot of the older posts no one had even attempted to include tags, links of the page or anything. As they are all Wordpress Sites and they all already had the Yoast/Wordpress SEO plug-in installed on them, I decided I would go through each post and media file one at a time and update their meta tags via the plug in. I personally did this so I know that I added and saved each one, however the Moz crawl reports continue to show that we are missing roughly 200 meta tags. I've seen a huge drop off in 404 errors and stuff since I went through and double checked everything on the sites, however the meta tag errors persist. Is this the case that Moz is not recognizing the tags when it crawls because I used the Yoast Plugin? Or would you say that the plugin is the issue and I should find another way to add meta tags to the pages and posts on the site? My main concern is that if Moz is having issues crawling the sites, is Google also seeing the same thing? The URLS include:
Moz Pro | | MOZ.info
sundancevacationsblog.com
sundancevacationsnews.com
sundancevacationscharities.com Any help would be appreciated!0 -
Best Chrome extension to find contact emails on a website
Hi, I've done some digging around the Q and A and SEOMoz articles. Still not finding exactly what I need. I'm just looking for a tool that will quickly help me find the best contact email on a particular website. Whether it be the one the site is registered to a different one or both. Thanks in advance for the help. Aaron
Moz Pro | | arkana0 -
How can a site have a backlink from Barclays website?
Hi, I have entered a competitiors website www.my-wardrobe.com into Open Site to see who they get links from and to my surprise they have a load from Barclays Business Banking. When I visit the page I can not see the links. But if I search the pages source code for my-wardrobe, there I have it, a link to my-wardrobe.com. How have they done this? Surely Barclays haven't sold them it? And more so, why are they receiving link juice when you cant even see the link on the Barclays page in question - http://www.barclays.co.uk/BusinessBanking/P1242557952664 Thanks | |
Moz Pro | | YNWA
| | <a <span="">href</a><a <span="">="</a>http://www.my-wardrobe.com" class="popup" title="Link opens in a new window" rel='' onmousedown="dcsMultiTrack('DCS.dcsuri','BusinessBankingfromBarclays/Footer/wwwmywardrobecom', 'WT.ti', '','WT.dl','1');"> |
| | www.my-wardrobe.com |
| |
|
| | |0