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        4. Limit MOZ crawl rate on Shopify or when you don't have access to robots.txt

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        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Limit MOZ crawl rate on Shopify or when you don't have access to robots.txt

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        • AllAboutShapewear
          AllAboutShapewear last edited by

          Hello. I'm wondering if there is a way to control the crawl rate of MOZ on our site. It is hosted on Shopify which does not allow any kind of control over the robots.txt file to add a rule like this:

          User-Agent: rogerbot Crawl-Delay: 5

          Due to this, we get a lot of 430 error codes -mainly on our products- and this certainly would prevent MOZ from getting the full picture of our shop.

          Can we rely on MOZ's data when critical pages are not being crawled due to 430 errors? Is there any alternative to fix this? Thanks

          1 Reply Last reply Reply Quote 2
          • AllAboutShapewear
            AllAboutShapewear @dave.kudera last edited by

            Hello Dave. Thanks for your reply. We are aware this is not affecting us being temporary and exclusive to the MOZ bot so that's why we are worried about the data-set issues.

            As I mentioned most of our excluded content are products, we can't be certain that MOZ has every keyword and that the ones discovered are being weighted correctly.

            Understandably Shopify might never make robots.txt available so it would be nice for MOZ to identify the web as a shop hosted on Shopify (a moz.txt file) and apply a rate limiting, at the very least allow the user to control the crawl parameters from our control panels for those SaaS apps that block these core functions.

            Hope MOZ and Shopify one day have a coffee and find a way to figure this out. But meanwhile, Is there any way to request crawls in specific folders?  something like "domain.com/products/*****"

            1 Reply Last reply Reply Quote 1
            • dave.kudera
              dave.kudera Staff last edited by

              hey, Dave from the Help Team here.

              The 430 error seems to be a result of shopify blocking our bot from accessing those pages temporarily. We have seen instances where this clears up after the second crawl, so keep your eye out for your weekly campaign update email in the meantime.

              The good news is, that your human visitors will still be able to access your pages to do their shopping, phew!

              Thanks so much for letting us know. We'll track this issue and look into a fix. I'm sorry I don't have better news for you at this time.

              AllAboutShapewear 1 Reply Last reply Reply Quote 2
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