• seohunters9

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. Moz Tools
        3. Moz Pro
        4. Error 403

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Error 403

        Moz Pro
        4
        9
        3807
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • Sean_McDonnell
          Sean_McDonnell last edited by

          I'm getting this message "We were unable to grade that page. We received a response code of 403. URL content not parseable" when using the On-Page Report Card.  Does anyone know how to go about fixing this?  I feel like I've tried everything.

          1 Reply Last reply Reply Quote 0
          • cmaseattle
            cmaseattle @AaronWheeler last edited by

            I am getting 403 errors for this crazy url:

            http://creativemediaalliance.com/Making money from a web site is never easy%2C but Google makes it as effortless as possible with its AdSense program. Google Adsense is a service that can help you display relevant%2C unobtrusive Google ads on your website's content pages and earn money. The best part of the Adsense program is that it's FREE and easy to set up. You simply get online and apply for an account through Google. It's an easy process that takes mere minutes to complete. Once your ads are in place you can sit back and start cashing your checks%2C without ever having to touch it again. Go to www.google.com/adsense%2C get an account and start raking in the cash.

            How do I get rid of this error?

            I am also getting 404 errors for pages that do not exist anymore. How do I get rid of those?

            1 Reply Last reply Reply Quote 0
            • AaronWheeler
              AaronWheeler last edited by

              Great answers Mike!

              Jessica, if you're still having issues with the Crawl Test and it seems like a tool issue, let us know at [email protected] - you'll get a faster response from our Help Team for your tool questions that way (unless, of course, a mozzer like Mike beats us to it!)

              cmaseattle 1 Reply Last reply Reply Quote 0
              • Sean_McDonnell
                Sean_McDonnell @Sean_McDonnell last edited by

                I will check that out.  Thank you so much!

                1 Reply Last reply Reply Quote 0
                • belasco
                  belasco Subscriber @Sean_McDonnell last edited by

                  Is there another folder on your server called resources? If so that maybe the problem. See this thread...

                  http://wordpress.org/support/topic/suddenly-getting-403-forbiden-error-on-one-page-only

                  I did run Xenu on your site and experienced the 403 error on that page only. There were other 404s that need to be fixed as well FYI,,,

                  1 Reply Last reply Reply Quote 2
                  • Sean_McDonnell
                    Sean_McDonnell @Sean_McDonnell last edited by

                    http://www.truckdriverschools.com/resources/

                    Thank you so much for your help!

                    1 Reply Last reply Reply Quote 0
                    • belasco
                      belasco Subscriber @Sean_McDonnell last edited by

                      Jessica,

                      Is the page(s) in question indexed by Google? I

                      I would recommend trying another site crawl tool like Xenu Link Sleuth, GSiteCrawler and see if they are able to crawl the site without issue. Could also be something to do with your hosting company trying to prevent Denial of Service (DOS) attacks... If you want to send me the URL I am happy to crawl it for you with one of these tools.

                      1 Reply Last reply Reply Quote 3
                      • Sean_McDonnell
                        Sean_McDonnell @belasco last edited by

                        It is actually wordpress. Everything looks fine when visiting the URL and inside the wordpress but when I grade the SEO content it gives me the 403 error.

                        It happened after I added the SEO text to a page that had images within the same text box.  Does that make a difference?

                        belasco Sean_McDonnell 4 Replies Last reply Reply Quote 0
                        • belasco
                          belasco Subscriber last edited by

                          seems like your website is blocking access to the file. A few questions:

                          1. Are you blocking robots in your txt file from this url?

                          2. Do you get the 403 erri when you manually visit the page?

                          3. What CMS if any are you using? If it is Joomla we've seen some strange things happen with some of the security modules when using crawl tools such as GSiteCrawler.

                          Sean_McDonnell 1 Reply Last reply Reply Quote 2
                          • 1 / 1
                          • First post
                            Last post

                          Browse Questions

                          Explore more categories

                          • Moz Tools

                            Chat with the community about the Moz tools.

                          • SEO Tactics

                            Discuss the SEO process with fellow marketers

                          • Community

                            Discuss industry events, jobs, and news!

                          • Digital Marketing

                            Chat about tactics outside of SEO

                          • Research & Trends

                            Dive into research and trends in the search industry.

                          • Support

                            Connect on product support and feature requests.

                          • See all categories

                          Related Questions

                          • alwaysbeseen

                            Unsolved Using Weglot on wordpress (errors)

                            wordpress weglot

                            Good day to you all, Does anyone have experience of the errors being pulled up by Moz about the utility of the weglot plugin on Wordpress? Moz is pulling up URLs such as: https://www.ibizacc.com/es/chapparal-2/?wg-choose-original=false These are classified under "redirect issues" and 99% of the pages are with the ?wg-choose parameter in the URL. Is this having an actual negative impact on my search or is it something more Moz related being highlighted. Any advice be appreciated and a resolution .. Im thinking I could exclude this parameter.

                            Moz Pro | | alwaysbeseen
                            0
                          • gokimedia

                            Pages with Duplicate Content Error

                            duplicate content crawl errors seo audit

                            Hello, the result of renewed content appeared in the scan results in my Shopify Store. But these products are unique. Why am I getting this error? Can anyone please help to explain why? screenshot-moz.groupbuyseo.org-2021.10.28-19_53_09.png

                            Moz Pro | | gokimedia
                            0
                          • CJolicoeur

                            Moz-Specific 404 Errors Jumped with URLs that don't exist

                            Hello, I'm going to try and be as specific as possible concerning this weird issue, but I'd rather not say specific info about the site unless you think it's pertinent. So to summarize, we have a website that's owned by a company that is a division of another company. For reference, we'll say that: OURSITE.com is owned by COMPANY1 which is owned by AGENCY1 This morning, we got about 7,000 new errors in MOZ only (these errors are not in Search Console) for URLs with the company name or the agency name at the end of the url. So, let's say one post is: OURSITE.com/the-article/ This morning we have an error in MOZ for URLs OURSITE.com/the-article/COMPANY1 OURSITE.com/the-article/AGENCY1 x 7000+ articles we have created. Every single post ever created is now an error in MOZ because of these two URL additions that seem to come out of nowhere. These URLs are not in our Sitemaps, they are not in Google... They simply don't exist and yet MOZ created an an error with them. Unless they exist and I don't see them. Obviously there's a link to each company and agency site on the site in the about us section, but that's it.

                            Moz Pro | | CJolicoeur
                            0
                          • NichGunn

                            Should I set blog category/tag pages as "noindex"? If so, how do I prevent "meta noindex" Moz crawl errors for those pages?

                            From what I can tell, SEO experts recommend setting blog category and tag pages (ie. "http://site.com/blog/tag/some-product") as "noindex, follow" in order to keep the page quality of indexable pages high. However, I just received a slew of critical crawl warnings from Moz for having these pages set to "noindex." Should the pages be indexed? If not, why am I receiving critical crawl warnings from Moz and how do I prevent this?

                            Moz Pro | | NichGunn
                            0
                          • JJLWeber

                            403s: Are There Instances Where 403's Are Common & Acceptable?

                            Hey All, Both MOZ & Webmaster tools have identified 403 errors on an editorial site I work with (using Drupal CMS). I looked into the errors and the pages triggering the 403 are all articles in draft status that are not being indexed. If I am not logged into our drupal and I try to access an article in draft status I get the 403 forbidden error. Are these 403's typical for an editorial site where editors may be trying to access an article in draft status while they are not logged in? Webmaster tools is showing roughly 350 pages with the 'Access Denied' 403 status. Are these harmful to rank? Thanks!

                            Moz Pro | | JJLWeber
                            1
                          • SEOguy1

                            Htaccess and robots.txt and 902 error

                            Hi this is my first question in here I truly hope someone will be able to help. It's quite a detailed problem and I'd love to be able to fix it through your kind help. It regards htaccess files and robot.txt files and 902 errors. In October I created a WordPress website from what was previously a non-WordPress site it was quite dated. I had built the new site on a sub-domain I created on the existing site so that the live site could remain live whilst I created on the subdomain.  The site I built on the subdomain is now live but I am concerned about the existence of the old htaccess files and robots txt files and wonder if I should just delete the old ones to leave the just the new on the new site. I created new htaccess and robots.txt files on the new site and have left the old htaccess files there. Just to mention that all the old content files are still sat on the server under a folder called 'old files' so I am assuming that these aren't affecting matters. I access the htaccess and robots.txt files by clicking on 'public html' via ftp I did a Moz crawl and was astonished to 902 network error saying that it wasn't possible to crawl the site, but then I was alerted by Moz later on to say that the report was ready..I see 641 crawl errors ( 449 medium priority | 192 high priority | Zero low priority ).  Please see attached image. Each of the errors seems to have status code 200; this seems to be applying to mainly the images on each of the pages: eg domain.com/imagename . The new website is built around the 907 Theme which has some page sections on the home page, and parallax sections on the home page and throughout the site. To my knowledge the content and the images on the pages are not duplicated because I have made each page as unique and original as possible.  The report says 190 pages have been duplicated so I have no clue how this can be or how to approach fixing this. Since October when the new site was launched, approx 50% of incoming traffic has dropped off at the home page and that is still the case, but the site still continues to get new traffic according to Google Analytics statistics. However Bing Yahoo and Google show a low level of Indexing and exposure which may be indicative of the search engines having difficulty crawling the site.  In Google Analytics in Webmaster Tools, the screen text reports no crawl errors. W3TC is a WordPress caching plugin which I installed just a few days ago to speed up page speed, so I am not querying anything here about W3TC unless someone spots that this might be a problem, but like I said there have been problems re traffic dropping off when visitors arrive on the home page. The Yoast SEO plugin is being used. I have included information about the htaccess and robots.txt files below. The pages on the subdomain are pointing to the live domain as has been explained to me by the person who did the site migration. I'd like the site to be free from pages and files that shouldn't be there and I feel that the site needs a clean up as well as knowing if the robots.txt and htaccess files that are included in the old site should actually be there or if they should be deleted... ok here goes with the information in the files. Site 1) refers to the current website. Site 2) refers to the subdomain. Site 3 refers to the folder that contains all the old files from the old non-WordPress file structure. **************** 1) htaccess on the current site: ********************* BEGIN W3TC Browser Cache <ifmodule mod_deflate.c=""><ifmodule mod_headers.c="">Header append Vary User-Agent env=!dont-vary</ifmodule>
                            <ifmodule mod_filter.c="">AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
                            <ifmodule mod_mime.c=""># DEFLATE by extension
                            AddOutputFilter DEFLATE js css htm html xml</ifmodule></ifmodule></ifmodule> END W3TC Browser Cache BEGIN W3TC CDN <filesmatch ".(ttf|ttc|otf|eot|woff|font.css)$"=""><ifmodule mod_headers.c="">Header set Access-Control-Allow-Origin "*"</ifmodule></filesmatch> END W3TC CDN BEGIN W3TC Page Cache core <ifmodule mod_rewrite.c="">RewriteEngine On
                            RewriteBase /
                            RewriteCond %{HTTP:Accept-Encoding} gzip
                            RewriteRule .* - [E=W3TC_ENC:_gzip]
                            RewriteCond %{HTTP_COOKIE} w3tc_preview [NC]
                            RewriteRule .* - [E=W3TC_PREVIEW:_preview]
                            RewriteCond %{REQUEST_METHOD} !=POST
                            RewriteCond %{QUERY_STRING} =""
                            RewriteCond %{REQUEST_URI} /$
                            RewriteCond %{HTTP_COOKIE} !(comment_author|wp-postpass|w3tc_logged_out|wordpress_logged_in|wptouch_switch_toggle) [NC]
                            RewriteCond "%{DOCUMENT_ROOT}/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" -f
                            RewriteRule .* "/wp-content/cache/page_enhanced/%{HTTP_HOST}/%{REQUEST_URI}/_index%{ENV:W3TC_PREVIEW}.html%{ENV:W3TC_ENC}" [L]</ifmodule> END W3TC Page Cache core BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
                            RewriteBase /
                            RewriteRule ^index.php$ - [L]
                            RewriteCond %{REQUEST_FILENAME} !-f
                            RewriteCond %{REQUEST_FILENAME} !-d
                            RewriteRule . /index.php [L]</ifmodule> END WordPress ....(((I have 7 301 redirects in place for old page url's to link to new page url's))).... #Force non-www:
                            RewriteEngine on
                            RewriteCond %{HTTP_HOST} ^www.domain.co.uk [NC]
                            RewriteRule ^(.*)$ http://domain.co.uk/$1 [L,R=301] **************** 1) robots.txt on the current site: ********************* User-agent: *
                            Disallow:
                            Sitemap: http://domain.co.uk/sitemap_index.xml **************** 2) htaccess in the subdomain folder: ********************* Switch rewrite engine off in case this was installed under HostPay. RewriteEngine Off SetEnv DEFAULT_PHP_VERSION 53 DirectoryIndex index.cgi index.php BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
                            RewriteBase /WPnewsiteDee/
                            RewriteRule ^index.php$ - [L]
                            RewriteCond %{REQUEST_FILENAME} !-f
                            RewriteCond %{REQUEST_FILENAME} !-d
                            RewriteRule . /subdomain/index.php [L]</ifmodule> END WordPress **************** 2) robots.txt in the subdomain folder: ********************* this robots.txt file is empty **************** 3) htaccess in the Old Site folder: ********************* Deny from all *************** 3) robots.txt in the Old Site folder: ********************* User-agent: *
                            Disallow: / I have tried to be thorough so please excuse the length of my message here. I really hope one of you great people in the Moz community can help me with a solution. I have SEO knowledge I love SEO but I have not come across this before and I really don't know where to start with this one. Best Regards to you all and thank you for reading this. moz-site-crawl-report-image_zpsirfaelgm.jpg

                            Moz Pro | | SEOguy1
                            0
                          • 2Spurs

                            How to Fix 404 Errors

                            Hey Moz'ers - I just added a new site to my Moz Pro account and when I got the crawl report back there was a ton of 404 errors (see attached). I realize the best way to fix these is to manually go through every single error and see what the issue is... I just don't have time right now, and I don't have a team member that can jump on this either, but realize this will be a huge boost to this client if/when I get these resolved... So my question is: Is there a quicker way to get these resolved? Is there an outsourcing company that can fix my clients errors correctly? Thanks for the help in advance:) wBhzEeV

                            Moz Pro | | 2Spurs
                            0
                          • ZaddleMarketing

                            Moz & Xenu Link Sleuth unable to crawl a website (403 error)

                            It could be that I am missing something really obvious however we are getting the following error when we try to use the Moz tool on a client website. (I have read through a few posts on 403 errors but none that appear to be the same problem as this) Moz Result Title 403 : Error Meta Description 403 Forbidden Meta Robots_Not present/empty_ Meta Refresh_Not present/empty_ Xenu Link Sleuth Result Broken links, ordered by link: error code: 403 (forbidden request), linked from page(s): Thanks in advance!

                            Moz Pro | | ZaddleMarketing
                            0

                          Get started with Moz Pro!

                          Unlock the power of advanced SEO tools and data-driven insights.

                          Start my free trial
                          Products
                          • Moz Pro
                          • Moz Local
                          • Moz API
                          • Moz Data
                          • STAT
                          • Product Updates
                          Moz Solutions
                          • SMB Solutions
                          • Agency Solutions
                          • Enterprise Solutions
                          • Digital Marketers
                          Free SEO Tools
                          • Domain Authority Checker
                          • Link Explorer
                          • Keyword Explorer
                          • Competitive Research
                          • Brand Authority Checker
                          • Local Citation Checker
                          • MozBar Extension
                          • MozCast
                          Resources
                          • Blog
                          • SEO Learning Center
                          • Help Hub
                          • Beginner's Guide to SEO
                          • How-to Guides
                          • Moz Academy
                          • API Docs
                          About Moz
                          • About
                          • Team
                          • Careers
                          • Contact
                          Why Moz
                          • Case Studies
                          • Testimonials
                          Get Involved
                          • Become an Affiliate
                          • MozCon
                          • Webinars
                          • Practical Marketer Series
                          • MozPod
                          Connect with us

                          Contact the Help team

                          Join our newsletter
                          Moz logo
                          © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                          • Accessibility
                          • Terms of Use
                          • Privacy

                          Looks like your connection to Moz was lost, please wait while we try to reconnect.