Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
404 errors on non-existent URLs
-
Hey guys and gals,
First Moz Q&A for me and really looking forward to being part of the community. I hope as my first question this isn't a stupid one but I was just struggling to find any resource that dealt with the issue and am just looking for some general advice.
Basically a client has raised a problem with 404 error pages - or the lack thereof- on non-existent URLs on their site; let's say for example: 'greatbeachtowels.com/beach-towels/asdfas'
Obviously content never existed on this page so its not like you're saying 'hey, sorry this isn't here anymore'; its more like- 'there was never anything here in the first place'. Currently in this fictitious example typing in 'greatbeachtowels.com/beach-towels/asdfas**'** returns the same content as the 'greatbeachtowels.com/beach-towels' page which I appreciate isn't ideal.
What I was wondering is how far do you take this issue- I've seen examples here on the seomoz site where you can edit the URI in a similar manner and it returns the same content as the parent page but with the alternate address. Should 404's be added across all folders on a site in a similar way? How often would this scenario be and issue particularly for internal pages two or three clicks down? I suppose unless someone linked to a page with a misspelled URL...
Also would it be worth placing 301 redirects on a small number of common mis-spellings or typos e.g. 'greatbeachtowels.com/beach-towles' to the correct URLs as opposed to just 404s?
Many thanks in advance.
-
Hi Matthew,
Thanks for the prompt response. Yeah, that's pretty much what I was thinking too- I know its a pretty basic aspect but I just sort of wanted someone to corroborate the process- sorry if it sounded like I was suggesting that just because content never existed there it's a reason not to 404- that wasn't my intention.
Thanks again
-
Hi,
My understanding of best practices (and what I've always done on sites I've worked on) is that you do want to return a 404 status code on any non-existent URL regardless of whether or not content existed there in the first place. This is your signal to Google/Bing/the world that this is a bad URL. It doesn't matter the reason that URL is broken really, you just want to make sure Google and Bing know that there is no /beach-towels/asdfas page on your site on the off chance they find it or see a link to it.
If you return the exact same content on /beach-towels/asdfas as you do on /beach-towels/ this does open you up to duplicate content issues because now you have two URLs with the same content. Even though there is a slim chance anybody could discover that an incorrect URL returns duplicate content, you don't want to open yourself to those problems if you can avoid it.
I do think your idea of common misspelling is a really good one and one not enough people take advantage of. I've implemented 301 redirects for common misspellings on other sites. I've found it is especially helpful on short URLs people are likely to type in by hand (for example, people will type in greatbeachtowels.com/beach so it would be worth making sure greatbeachtowels.com/baech or /beech have a 301 redirect over to that other page.
Hope some of my answer can help you out. Good luck!
Thanks,
Matthew
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Search Console Showing 404 errors for product pages not in sitemap?
We have some products with url changes over the past several months. Google is showing these as having 404 errors even though they are not in sitemap (sitemap shows the correct NEW url). Is this expected? Will these errors eventually go away/stop being monitored by Google?
Technical SEO | | woshea0 -
Does anyone know the linking of hashtags on Wix sites does it negatively or postively impact SEO. It is coming up as an error in site crawls 'Pages with 404 errors' Anyone got any experience please?
Does anyone know the linking of hashtags on Wix sites does it negatively or positively impact SEO. It is coming up as an error in site crawls 'Pages with 404 errors' Anyone got any experience please? For example at the bottom of this blog post https://www.poppyandperle.com/post/face-painting-a-global-language the hashtags are linked, but they don't go to a page, they go to search results of all other blogs using that hashtag. Seems a bit of a strange approach to me.
Technical SEO | | Mediaholix0 -
Folders in url structure?
Hello, Revamping an out-of-date website and am wondering if I need to include the folders (categories) in the url structure? The proposed structure has 8 main folders. I've been reading that Google is ok if the folder is not included in the url, but is it really? The hesitation I have is that the urls are getting long and the main folder only has only a sub folder beneath it. So, /folder-name/facility-name/treatment-overview. This looks too long, doesn't it? Thanks!
Technical SEO | | lfrazer1230 -
Expired domain 404 crawl error
I recently purchased a Expired domain from auction and after I started my new site on it, I am noticing 500+ "not found" errors in Google Webmaster Tools, which are generating from the previous owner's contents.Should I use a redirection plugin to redirect those non-exist posts to any new post(s) of my site? or I should use a 301 redirect? or I should leave them just as it is without taking further action? Please advise.
Technical SEO | | Taswirh1 -
Are 404 Errors a bad thing?
Good Morning... I am trying to clean up my e-commerce site and i created a lot of new categories for my parts... I've made the old category pages (which have had their content removed) "hidden" to anyone who visits the site and starts browsing. The only way you could get to those "hidden" pages is either by knowing the URLS that I used to use or if for some reason one of them is spidering in Google. Since I'm trying to clean up the site and get rid of any duplicate content issues, would i be better served by adding those "hidden" pages that don't have much or any content to the Robots.txt file or should i just De-activate them so now even if you type the old URL you will get a 404 page... In this case, are 404 pages bad? You're typically not going to find those pages in the SERPS so the only way you'd land on these 404 pages is to know the old url i was using that has been disabled. Please let me know if you guys think i should be 404'ing them or adding them to Robots.txt Thanks
Technical SEO | | Prime850 -
Approved Word Separators in URLs
Hi There, We are in the process of revamping our URL structure and my devs tell me they have a technical problem using a hyphen as a word separator. There's a whole lot of competing recommendations out there and at this point I'm just confused. Does anyone have any idea what character would be next-best to the hyphen for separating words in a URL? Any reason to prefer one over another? Some links I've found discussing the topic: This page says that "__Google has confirmed that the point (.), the comma (,) and the hyphen (-) are valid word separators in URL’s.": http://www.internetofficer.com/seo/google-word-separator/ This page suggests the plus (+) symbol would be best: http://labs.phurix.net/posts/word-separators-in-urls This guy says he's tested and there's a whole bunch of symbols that will work as word separators: http://www.webproguide.com/articles/Symbols-as-word-separators-a-look-inside-the-search-engine-logic/ I'm leaning towards the tilde (~) or the plus (+) sign. Usage would be like so: http://www.domain.com/shop/sterling~silver OR /shop/sterling+silver etc... Thanks in advance for your help!
Technical SEO | | Richline_Digital1 -
Mass 404 Checker?
Hi all, I'm currently looking after a collection of old newspaper sites that have had various developments during their time. The problem is there are so many 404 pages all over the place and the sites are bleeding link juice everywhere so I'm looking for a tool where I can check a lot of URLs at once. For example from an OSE report I have done a random sampling of the target URLs and some of them 404 (eek!) but there are too many to check manually to know which ones are still live and which ones have 404'd or are redirecting. Is there a tool anyone uses for this or a way one of the SEOMoz tools can do this? Also I've asked a few people personally how to check this and they've suggested Xenu, Xenu won't work as it only checks current site navigation. Thanks in advance!
Technical SEO | | thisisOllie0 -
404 crawl errors from "tel:" link?
I am seeing thousands of 404 errors. Each of the urls is like this: abc.com/abc123/tel:1231231234 Everything is normal about that url except the "/tel:1231231234" these urls are bad with the tel: extension, they are good without it. The only place I can find this character string is on each page we have this code which is used for Iphones and such. What are we doing wrong? Code: Phone: <a href="[tel:1231231234](tel:7858411943)"> (123) 123-1234a>
Technical SEO | | EugeneF0