Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
URL Error or Penguin Penalty?
-
I am currently having a major panic as our website www.uksoccershop.com has been largely dropped from Google. We have not made any changes recently and I am not sure why this is happening, but having heard all sorts of horror stories of penguin update, I am fearing the worst.
If you google "uksoccershop" you will see that the homepage does not rank. We previously ranked in the top 3 for "football shirts" but now we don't, although on page 2, 3 and 4 you will see one of our category pages ranking (this didn't used to happen).
Some rankings are intact, but many have disappeared completely and in some cases been replaced by other pages on our site. I should point out our existing rankings have been consistently there for 5-6 years until today.
I logged into webmaster tools and thankfully there is no warning message from Google about spam, etc, but what we do have is 35,000 URL errors for pages which are accessible. An example of this is:
| URL: | http://www.uksoccershop.com/categories/5_295_327.html |
|
Error details In Sitemaps Linked from Last crawled: 6/20/12First detected: 6/15/12Googlebot couldn't access the contents of this URL because the server had an internal error when trying to process the request. These errors tend to be with the server itself, not with the request. Is it possible this is the cause of the issue (we are not currently sure why the URL's are being blocked) and if so, how severe is it and how recoverable?If that is unlikely to cause the issue, what would you recommend our next move is?All help is REALLY REALLY appreciated
-
Same with me. The index page disappeared but internal pages started ranking, but not as high.
It might not be penguin. Google sent out all those email's pre-penguin scaring the life out of webmasters.
If you think about it, 700,000 emails sent out by Google. If only half of them took pages down, we are talking 350,000 pages missing.
If the other 350,000 cancelled or deleted lots of incoming links to their sites/pages too and you had a links across a few to 1000 of these, you are going/have lost a load of link power.
Have a look on LinkDetective.com. I think its quite accurate. After Penguin I lost nearly 13% of links (dead links) and I never deleted or asked for any links to be cancelled or terminated.
Makes you wonder if there really was a Penguin update or if google just scared the webmaster community into deleting dodgy or paid links or getting rid of pages or sites with dodgy links.
I visited loads of forums, watched post-penguin videos etc and the general consensus is to carry on link building but try to get it more natural. Get your links pointing to you with your domain as the anchor.
However, you may be lucky, and when you get crawled again with no server error, things may return to normal.
It is possible to do a 'fetch' through your webmaster account on the pages that had the error, but I think you are limited to about 100 fetches. See if any navigational pages can be fetched. They could get crawled quicker and help get the errors sorted.
Good luck with everything.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My url disappeared from Google but Search Console shows indexed. This url has been indexed for more than a year. Please help!
Super weird problem that I can't solve for last 5 hours. One of my urls: https://www.dcacar.com/lax-car-service.html Has been indexed for more than a year and also has an AMP version, few hours ago I realized that it had disappeared from serps. We were ranking on page 1 for several key terms. When I perform a search "site:dcacar.com " the url is no where to be found on all 5 pages. But when I check my Google Console it shows as indexed I requested to index again but nothing changed. All other 50 or so urls are not effected at all, this is the only url that has gone missing can someone solve this mystery for me please. Thanks a lot in advance.
Intermediate & Advanced SEO | | Davit19850 -
Should I include URLs that are 301'd or only include 200 status URLs in my sitemap.xml?
I'm not sure if I should be including old URLs (content) that are being redirected (301) to new URLs (content) in my sitemap.xml. Does anyone know if it is best to include or leave out 301ed URLs in a xml sitemap?
Intermediate & Advanced SEO | | Jonathan.Smith0 -
If I own a .com url and also have the same url with .net, .info, .org, will I want to point them to the .com IP address?
I have a domain, for example, mydomain.com and I purchased mydomain.net, mydomain.info, and mydomain.org. Â Should I point the host @ to the IP where the .com is hosted in wpengine? I am not doing anything with the .org, .info, .net domains. Â I simply purchased them to prevent competitors from buying the domains.
Intermediate & Advanced SEO | | djlittman0 -
Recovering from robots.txt error
Hello, A client of mine is going through a bit of a crisis. A developer (at their end) added Disallow: / to the robots.txt file. Luckily the SEOMoz crawl ran a couple of days after this happened and alerted me to the error. The robots.txt file was quickly updated but the client has found the vast majority of their rankings have gone. It took a further 5 days for GWMT to file that the robots.txt file had been updated and since then we have "Fetched as Google" and "Submitted URL and linked pages" in GWMT. In GWMT it is still showing that that vast majority of pages are blocked in the "Blocked URLs" section, although the robots.txt file below it is now ok. I guess what I want to ask is: What else is there that we can do to recover these rankings quickly? What time scales can we expect for recovery? More importantly has anyone had any experience with this sort of situation and is full recovery normal? Thanks in advance!
Intermediate & Advanced SEO | | RikkiD220 -
301 redirect with /? in URL
For a Wordpress site that has the ending / in the URL with a ? after it... how can you do a 301 redirect to strip off anything after the / For example how to take this URL domain.com/article-name/?utm_source=feedburner and 301 to this URL domain.com/article-name/ Thank you for the help
Intermediate & Advanced SEO | | COEDMediaGroup0 -
Crazy long weird URLs... help
I have a HTML website, mysite1.com, and I placed a link on the home page to another one of my sites, mysite2.com Today I checked the links to mysite2.com in Majestic and noticed 24 links coming from the mysite1.com instead of just one link. The URLs from mysite1.com that are showing in Majestic are like this mysite1.com/?epl=4donafvFK3fMXxZXMWQRQLodmPchoXCK5C7-kbBv_agkwlkJrZAoaSDVUlhqFmUqt0f8c2Q6jF6GO6DNMnbidqRsikriF-IEBEt5okmICLEB0FxP36GrsxoPGQ3SGBo1PVR7itDUA4CYmjypn5gi mysite1.com,was inherited from a friend and I believe that it was originally built in Frontpage. Can you tell me how I can get rid of these multiple links as I only want 1 showing from the home page Thanks in advance
Intermediate & Advanced SEO | | JohnPeters0 -
Bing Penalty
I am working with a client who apparently has been penalized by Bing. The site has been around for many years and they are an industry leader in their field. The site was previously indexed and received a substantial amount of traffic from Bing. Last week the site disappeared from Bing's index. A site: and url: search both show no results. Does anyone have a significant amount of knowledge or experience related to Bing penalties? Here is what I have done so far: http://www.bing.com/community/site_blogs/b/webmaster/archive/2009/03/19/getting-out-of-the-penalty-box.aspx This 2009 article states Bing's Summary Tool offers a "Site Status" section with a "Blocked" indicator which informs webmasters if a site is penalized. I have seen it before a long time ago, but apparently the field no longer exists. Is there a definitive means of determining if Bing has manually penalized a site besides a response from their Content Inclusion Request? Danny Sullivan wrote a great article about how Bing removed some sites for thin content last month. It seems two of the sites which were a focus of the article have been re-included in Bing's index. Bing claims an algorithm change where Danny seems skeptical. Either way this could be the same issue. http://searchengineland.com/bing-bans-holiday-deals-sites-102856 there are two recent complaints on Bing's forums about a similar issue where various webmasters shared their sites have been removed. There are no responses to these posts from Bing: http://www.bing.com/community/webmaster/f/12252/p/670360/9665163.aspx#9665163 and http://www.bing.com/community/webmaster/f/12252/t/670550.aspx?PageIndex=1 (the comments are relevant but not the initial post). Any ideas or suggestions would be helpful.
Intermediate & Advanced SEO | | RyanKent0 -
Multiple URLs for the same page
I am working with a client and recently discovered that they have several URLs that go to the same page. http://www.maps.com/FunFacts.aspx
Intermediate & Advanced SEO | | WebMarketingandDesign
http://www.maps.com/funfacts.aspx
http://www.maps.com/FunFacts.aspx?nav=FF
http://www.maps.com/FunFacts.aspx?nav=FS
http://www.maps.com/funfacts.aspx?nav=FF
http://www.maps.com/funfacts.aspx?nav=ffhttp://www.maps.com/FunFacts.aspx?nav=MShttp://www.maps.com/funfacts.aspx?nav=
http://www.maps.com/FunFacts.aspx?nav=FF#
http://www.maps.com/FunFacts
http://www.maps.com/funfacts.aspx?.nav=FF I am afraid this is happening all over the site. So, my question is: Is this hurting the SEO and how? If so what is the best way to go about fixing this problem? Thanks for your help!0