Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
500 Server Error on RSS Feed
-
Hi there,
I am getting multiple 500 errors on my RSS feed. Here is the error:
<dt>Title</dt>
<dd>500 : Error</dd>
<dt>Meta Description</dt>
<dd>Traceback (most recent call last): File "build/bdist.linux-x86_64/egg/downpour/init.py", line 391, in _error failure.raiseException() File "/usr/local/lib/python2.7/site-packages/twisted/python/failure.py", line 370, in raiseException raise self.type, self.value, self.tb Error: 500 Internal Server Error</dd>
<dt>Meta Robots</dt>
<dd>Not present/empty</dd>
<dt>Meta Refresh</dt>
<dd>Not present/empty</dd>
Any ideas as to why this is happening, they are valid feeds?
-
Not sure, sorry. From experience though, 500 errors are commonly caused by the wrong permissions. Make sure you CHMOD your feed to 777 and see if it works.
If it does, try 644 (reducing permissions for security).
If not, are you using a CMS? -post in their troubleshooting forums
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Subdomain 403 error
Hi Everyone, A crawler from our SEO tool detects a 403 error from a link from our main domain to a a couple of subdomains. However, these subdomains are perfect accessibly. What could be the problem? Is this error caused by the server, the crawlbot or something else? I would love to hear your thoughts.
Technical SEO | | WeAreDigital_BE
Jens0 -
Multiple robots.txt files on server
Hi! I have previously hired a developer to put up my site and noticed afterwards that he did not know much about SEO. This lead me to starting to learn myself and applying some changes step by step. One of the things I am currently doing is inserting sitemap reference in robots.txt file (which was not there before). But just now when I wanted to upload the file via FTP to my server I found multiple ones - in different sizes - and I dont know what to do with them? Can I remove them? I have downloaded and opened them and they seem to be 2 textfiles and 2 dupplicates. Names: robots.txt (original dupplicate)
Technical SEO | | mjukhud
robots.txt-Original (original)
robots.txt-NEW (other content)
robots.txt-Working (other content dupplicate) Would really appreciate help and expertise suggestions. Thanks!0 -
"5XX (Server Error)" - How can I fix this?
Hey Mozers! Moz Crawl tells me I am having an issue with my Wordpress category - it is returning a 5XX error and i'm not sure why? Can anyone help me determine the issue? Crawl Issues and Notices for: http://www.refusedcarfinance.com/news/category/news We found 1 crawler issue(s) for this page. High Priority Issues 1 5XX (Server Error) 5XX errors (e.g., a 503 Service Unavailable error) are shown when a valid request was made by the client, but the server failed to complete the request. This can indicate a problem with the server, and should be investigated and fixed.
Technical SEO | | RocketStats0 -
Best strategy to handle over 100,000 404 errors.
I recently been given a site that has over one-hundred thousand 404 error codes listed in Google Webmasters. It is really odd because according to Google Webmasters, the pages that are linking to these 404 pages are also pages that no longer exist (they are 404 pages themselves). These errors were a result of site migration that had occurred. Appreciate any input on how one might go about auditing and repairing large amounts of 404 errors. Thank you.
Technical SEO | | SEO_Promenade0 -
403 forbidden error how to solve them
hi, i have been using a great tool today called screaming frog which was shown to me by Thomas Zickell when i used the tool i found some worrying things for my site www.in2town.co.uk. what i have found is, i have a large number of 403 forbidden status on my home page and i do not know why here is an example http://www.in2town.co.uk/emmerdale/emmerdale-debbie-hits-rock-bottom it loads fine but on the tool it shows it as an error and shows it as having no meta tags or anything but there is meta tags in there can anyone please let me know how to solve this and why it has happened many thanks
Technical SEO | | ClaireH-1848860 -
Hosting sitemap on another server
I was looking into XML sitemap generators and one that seems to be recommended quite a bit on the forums is the xml-sitemaps.com They have a few versions though. I'll need more than 500 pages indexed, so it is just a case of whether I go for their paid for version and install on our server or go for their pro-sitemaps.com offering. For the pro-sitemaps.com they say: "We host your sitemap files on our server and ping search engines automatically" My question is will this be less effective than my installing it on our server from an SEO perspective because it is no longer on our root domain?
Technical SEO | | design_man0 -
Is blocking RSS Feeds with robots.txt necessary?
Is it necessary to block an rss feed with robots.txt? It seems they are automatically not indexed (http://googlewebmastercentral.blogspot.com/2007/12/taking-feeds-out-of-our-web-search.html) And, google says here that it's important not to block RSS feeds (http://googlewebmastercentral.blogspot.com/2009/10/using-rssatom-feeds-to-discover-new.html) I'm just checking!
Technical SEO | | nicole.healthline0 -
Using a third party server to host site elements
Hi guys - I have a client who are recently experiencing a great deal of more traffic to their site. As a result, their web development agency have given them a server upgrade to cope with the new demand. One thing they have also done is put all website scripts, CSS files, images, downloadable content (such as PDFs) - onto a 3rd party server (Amazon S3). Apparently this was done so that my clients server just handles the page requests now - and all other elements are then grabbed from the Amazon s3 server. So basically, this means any HTML content and web pages are still hosted through my clients domain - but all other content is accessible through an Amazon s3 server URL. I'm wondering what SEO implications this will have for my clients domain? While all pages and HTML content is still accessible thorugh their domain name, each page is of course now making many server calls to the Amazon s3 server through external URLs (s3.amazonaws.com). I imagine this will mean any elements sitting on the Amazon S3 server can no longer contribute value to the clients SEO profile - because that actual content is not physically part of their domain anymore. However what I am more concerned about is whether all of these external server calls are going to have a negative effect on the web pages value overall. Should I be advising my client to ensure all site elements are hosted on their own server, and therefore all elements are accessible through their domain? Hope this makes sense (I'm not the best at explaining things!)
Technical SEO | | zealmedia0
