Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Does displaying a mobile number for business hurt local SEO?
-
Perhaps a silly question but could someone please clarify if displaying a mobile number in the main site or Google places etc would hurt local SEO? Is having a regional landline/fixed telephone number a ranking factor?
EDIT: This is for a UK site, does anyone have experience of this is UK please?
-
My pleasure Clicksjim!
-
Hi Miriam, wow - thanks for going to all that trouble, appreciated!
-
Hi Clicksjim,
There's nothing silly about your question. I think it's a smart one. It took me a couple of days to get back to you on this because, like others on this thread, though I work in Local, I don't work in the UK. I wanted to speak with someone who does. We had a little chat.
Basically, I think there is agreement in the Local SEO community that a local area code is a ranking signal, but the strength of that signal, in relation to all of the many other signals, is unknown. It may be that Google uses that local area code signal to associate certain content with a geographic region, but how vital this is, in the whole scheme of things, is unclear.
The Local SEO I know (a very smart guy I trust) with UK clients says he ALWAYS advises clients to use a local area code landline because he feels it may give them a slight edge over competitors who don't, but he didn't state that he felt it gives them a really big advantage (but, most of us will try to take any opportunity we have to edge out the competition, right?). Another Local SEO I spoke with said he wondered if mobile numbers get less calls that landlines do, but he was just theorizing.
So, in your shoes, I would go with a local number for your UK clients, if you can, because it may give these clients a bit of an advantage, but if you absolutely can't do this for some of your clients, the effect will probably be slightly disadvantageous rather than majorly. so.
Hope this helps!
-
I would say that if your mobile phone has the same area code as your business then you should be golden. Having this local number attached to your business is definitely a good signal.
-
Unfortunately I do not have experience in the UK. I have done a smattering of work in New Zealand (for friends, since that's where I'm from originally) where the mobile number system doesn't have area codes (027 and 021 are the only two prefixes for mobile). For more competitive phrases, I've never seen a business using a mobile number rank. This is only for a very small amount of work, however, and it could well be that there are other factors in play (such as the fact that the people using mobile numbers don't have any optimization, either).
I have a hard time believing that the UK algo would be so massively different from the US one that it would ignore phone number area codes.
Because it's a fairly big factor in the US, if I were being asked to make the call, I'd go with a landline with a local area code, which forwards to your mobile.
-
Thanks for your resposnes - I forgot to mention that this is a UK based site so there are no regional mobile numbers whereas I think there is in the states and some other countries. Does anyone have experience of this in UK?
-
No. There's no difference between a mobile number and a landline number. So long as the mobile number has a local area code.
As Anita said, just remember to be consistent.
-
Just be consistent and list the number you use most often. For me that is my mobile number.
-
Yes Having a regional landline/fixed telephone number is Good signal for local SEO. And putting mobile number will not going to hurt your SEO. Here is the awesome post on Citation ( your problem
Hope this help you out...
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Best way to manage multiple Google My Business accounts as a marketing agency?
As marketing agency we have for each client a Google My Business account. This means that we have more than 100 Google My Business accounts. We know that GA has a limit of 100 analytics accounts (free version), but is there a limit in Google My Business too? For now, we have created multiple accounts that own different Google My Business accounts of our clients. Can I just change all the different e-mail accounts of our marketing agency and change it to one? So we can manage all the Google My Business accounts of our clients in one e-mail account?
Image & Video Optimization | | conversal0 -
Moving Images to Subdomain: SEO Impacts
For sever work- load enhancements we are planning to move our images to a sub-domain. so the files would be located at something like images.domain.com Rather than domain.com/images/ We are a large Ecommerce site so we have a lot of images. These will be self hosted so we are not using a CDN. I'm hoping someone has done the same and if there were any steps they had wished they had taken before making the move/ if they noticed any traffic impacts things like that.
Image & Video Optimization | | RMATVMC0 -
What are reasons for poor (0 to 2%) CTR in spite of top position (number one) in SERPs?
My website pages appear for several local keywords like "granite countertops St.Louis" (About 480 impressions) and my site appears as the top most in SERPs. But the CTR is 1 to 2%. It is mentioned that the top positions may get as many as 35% clicks. What are the reasons? I need help with detailed solutions. archcitygranite.com
Image & Video Optimization | | govi0 -
Google maps displaying wrong image
Hi, I couldn't figure this out, how do i change image that shows up on the right side for maps results, do i change it in my Google places account ?(which i did and and its a first one) or in Google plus, i just cant get it? Thanks for help.
Image & Video Optimization | | Davidmez0 -
Practice Name vs. Dr. Name in Local Search
I wanted to get some opinions on an interesting situation for local search. Many doctors and dentists are found in one of two ways online: Their name and title, e.g. Dr. James A. Smith, MD Their practice name, e.g Smith Plastic Surgery, P.C Often sites like Healthgrades are providing data on the doctor him or herself, and the information can be tough to switch out. At the same time, there's a tendancy on the Dr's part to want to be listed as their practice name. Their site is often set up that way. How are you handling this kind of setup? Have you found a way to reliably associate (and format) a practice and doctor's name in a listing, in such a way that doesn't violate Google's quality guidelines? I know the drill for handling a doctor within a hospital, but this is a slightly different situation...
Image & Video Optimization | | BedeFahey0 -
Yext vs Localeze vs UBL for Local SEO
Which of these services is the best? Does anyone have experience with all three?
Image & Video Optimization | | nicole.healthline2 -
Local SEO address question - adding a suite number for shared address for office building
Hi, I have a client that has an address that is shared for a few different businesses in the holistic health field. My client is a chiropractor. There is an eye doctor, massage therapist and acupuncturist aslo sharing the same address. It's a subburban setting with two buildings all sharing one address. In the interest of preventing any merged listings down the road, I recently added un unofficial suite number to his website and Google places business listing. I also did this for all of his online directory listings, and for Bing and Yahoo as well. Did I do the right thing here? It seems to be having a positive impact on his local SEO as far as I can tell. Or at least there has not been any negative impact in the last 6 months Your thoughts?
Image & Video Optimization | | MozMan20 -
SEO benefits of linking logo to homepage?
Hello All, It will be helpful if anyone can list the benefits of linking the company logo (on every page of the website) to the home page, and how important it is in terms of internal linking / SEO factors. Thank you.
Image & Video Optimization | | NortonSupportSEO0