• BBgmoro

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Turn SEO data into actionable content briefs

          Turn SEO data into actionable content briefs

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          Let your business shine with Listings AI

          Let your business shine with Listings AI

          Get found
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Access 20 years of data with flexible pricing
          Moz API

          Access 20 years of data with flexible pricing

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. Moz Tools
        3. Moz Pro
        4. Problem to log into moz

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Problem to log into moz

        Moz Pro
        5
        6
        2423
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • Rebeca1
          Rebeca1 last edited by

          Every time the moz logs me out from the account and then I can not log in. It shows on the left side my name like I am logged in and then when I want go to community suddenly I am not logged in. It offen shows 502 error. It was first doing on firefox, then I manage to log in chrome and now I had to log in private browsing.

          1 Reply Last reply Reply Quote 2
          • SamWeber
            SamWeber last edited by

            Hi all!

            Just wanted to let you know that this was due to an SSO issue that we ran into. Our Developers pushed out a fix though so everything should be good to go. Apologies for the inconvenience and hope you all have a great day!

            Best,

            Sam
            Moz Helpster

            1 Reply Last reply Reply Quote 0
            • Rebeca1
              Rebeca1 @crackingmedia last edited by

              Thank you very much it worked with all the tricks:-)

              All the best

              Iris

              1 Reply Last reply Reply Quote 0
              • crackingmedia
                crackingmedia last edited by

                There appears to be some sort of redirection loop happening, but I don't know what could be the cause. Possibly a faulty cookie?

                If you paste a-moz.groupbuyseo.org/logout into your address bar and hit return, I find you can then login correctly.

                I hope that helps,
                Peter

                Rebeca1 1 Reply Last reply Reply Quote 2
                • Chris.Menke
                  Chris.Menke last edited by

                  Been having the same problem.  Twice, I logged out, cleared my cookies and logged back in successfully--but I'm not sure that was actually the solution.

                  1 Reply Last reply Reply Quote 1
                  • GPainter
                    GPainter last edited by

                    I've also been having this problem, the workaround I've been using is when you look like you are logged in, log out then re log in and it seems to solve it until it happens again. Hope this helps for now.

                    1 Reply Last reply Reply Quote 1
                    • 1 / 1
                    • First post
                      Last post

                    Browse Questions

                    Explore more categories

                    • Moz Tools

                      Chat with the community about the Moz tools.

                    • SEO Tactics

                      Discuss the SEO process with fellow marketers

                    • Community

                      Discuss industry events, jobs, and news!

                    • Digital Marketing

                      Chat about tactics outside of SEO

                    • Research & Trends

                      Dive into research and trends in the search industry.

                    • Support

                      Connect on product support and feature requests.

                    • See all categories

                    Related Questions

                    • paulavervo

                      Unsolved The Moz.com bot is overloading my server

                      rogerbot moz crawler

                      The Moz.com bot is overloading my server. How to solve it?

                      Moz Pro | | paulavervo
                      0
                    • mcafeeonline

                      Unsolved Different DR on MOZ vs SEMrush

                      moz ahrefs semrush

                      My domain has a different backlink profile on Moz and different on SEMRush. I don't under whats accurate. my domain is an AI Jobs Portal https://www.ml-jobs.ai/

                      Moz Pro | | mcafeeonline
                      0
                    • HayleyBowyer

                      Moz Domain Authority [Megathread]

                      domain authority da

                      Hey Moz Community, We've noticed that there are questions about Domain Authority, what it is, and how to positively impact it. We're here to answer your questions! For a full overview, please see our help hub article here: https://a-moz.groupbuyseo.org/learn/seo/domain-authority First, it's important to keep in mind that Domain Authority (DA) is a search engine ranking score developed by Moz that predicts how likely a website is to rank in search engine result pages (SERPs). It is not a Google ranking factor. Domain Authority scores range from one to 100, with higher scores corresponding to a greater likelihood of ranking. Since DA is based on machine learning calculations, your site's score will often fluctuate as more, fewer, or different data points become available and are incorporated into those calculations. For instance, if facebook.com were to acquire a billion new links, every other site’s DA would drop relative to Facebook’s. Because more established and authoritative domains like Facebook will have increasingly larger link profiles, they take up more of the high-DA slots, leaving less room at the higher end of the scale for other domains with less robust link profiles. Therefore, it's significantly easier to grow your score from 20 to 30 than it is to grow it from 70 to 80. For this reason, it’s important to use Domain Authority as a comparative metric rather than an absolute one. The best way to influence your DA is to improve your overall site health with a focus on the quality and quantity of external links pointing to your site. Check out this video for more details on how to impact DA Happy analyzing!

                      Moz Pro | | HayleyBowyer
                      0
                    • Dogara

                      Ive been using moz for just a minute now , i used it to check my website and find quite a number of errors , unfortunately i use a wordpress website and even with the tips , is till dont know how to fix the issues.

                      ive seen quite a number of errors on my website hipmack.co  a wordpress website and i dont know how to begin clearing the index errors or any others for that matter , can you help me please? ghg-1.jpg

                      Moz Pro | | Dogara
                      0
                    • Sequelmed

                      MoZ vs SEMRush - Keyword Difficulty and Keyword With Low Competition.

                      Hi, My question is very focussed regarding these 2 tools. Is it correct to understand that MoZ tells keyword difficulty and not which keyword is easy to compete. And SEMRush tells which keyword is easy to compete but does not tell which keywords are difficult to compete? I mean one (Moz)  misses the one part and the other (SEMRush) misses the other part. Hope some will enlighten me to the point. Best

                      Moz Pro | | Sequelmed
                      0
                    • EEE3

                      Moz Pro vs. Moz Analytics

                      Beta version has been out for awhile. Curious to know what people think of Moz Analytics. Personally, I'm having a hard time making the switch from Pro to Moz Analytics because I'm so used to the navigation and layout of Pro. What does everyone else think of the new Moz Analytics? Advantages? Disadvantages?

                      Moz Pro | | EEE3
                      1
                    • vahidafshari45

                      What does moz trust means?

                      Hi guys Moz toolbar show me my 'mT' of index page of my website is 7.07. Is it good?

                      Moz Pro | | vahidafshari45
                      0
                    • Calvin5

                      Mozscape API Problem With Credentials

                      Yello everyone 🙂 Yesterday I generated Access ID and Secret Key to try the API, but it didn't work. It's said that it might need 5 minutes, so I gave it something like 8 hours but it still didn't work afterwards. I used the PHP sample and I checked it with the Sample Expires value and it produces the same Signature parameter as in the Sample Valid API Signature, so the PHP code sample and the Sample Valid API Signature are in sync. In case you wonder - yes I changed the PHP sample by adding the valid strings for $accessID and $secretKey - I'm a long time programmer and I know what I'm doing with it. I tried also the example URL from Sample Valid API Signature couple of times, refreshing each time to get new Expire parameter, but it's not working too. Both the PHP sample and the Sample Valid API Signature are giving me this: **{ "status" : "401", "error_message" : "Your authentication failed. Check your authentication details and try again. For more information on signed authentication, see: http://apiwiki.seomoz.org/w/page/29574176/SignedAuthentication" }** I am new here and if there is another place to look for support please just point it out and excuse me for wasting your time - I just couldn't see it and I really tried. Thank you for your time to read this! Calvin Your Access ID:

                      Moz Pro | | Calvin5
                      0

                    Get started with Moz Pro!

                    Unlock the power of advanced SEO tools and data-driven insights.

                    Start my free trial
                    Products
                    • Moz Pro
                    • Moz Local
                    • Moz API
                    • Moz Data
                    • STAT
                    • Product Updates
                    Moz Solutions
                    • SMB Solutions
                    • Agency Solutions
                    • Enterprise Solutions
                    • Digital Marketers
                    Free SEO Tools
                    • Domain Authority Checker
                    • Link Explorer
                    • Keyword Explorer
                    • Competitive Research
                    • Brand Authority Checker
                    • Local Citation Checker
                    • MozBar Extension
                    • MozCast
                    Resources
                    • Blog
                    • SEO Learning Center
                    • Help Hub
                    • Beginner's Guide to SEO
                    • How-to Guides
                    • Moz Academy
                    • API Docs
                    About Moz
                    • About
                    • Team
                    • Careers
                    • Contact
                    Why Moz
                    • Case Studies
                    • Testimonials
                    Get Involved
                    • Become an Affiliate
                    • MozCon
                    • Webinars
                    • Practical Marketer Series
                    • MozPod
                    Connect with us

                    Contact the Help team

                    Join our newsletter
                    Moz logo
                    © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                    • Accessibility
                    • Terms of Use
                    • Privacy

                    Looks like your connection to Moz was lost, please wait while we try to reconnect.