Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Do Q&A 's work for SEO
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If I create a good community in my particular field on my SEO site and have a quality Q&A section like this etc (ripping of MOZ's idea here sorry, I hope it's ok) will the long term returns be worth the effort of creating and man ageing this. Is the user created content of as much use as I think it will be?
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As an early member of Moz, I can tell you that what brought me back to the site everyday was the blog and the comments on the blog. However I rarely commented on posts, I didn't didn't answer or ask any Q&A, and I didn't use the tools very much (although I used free tools at other sites pretty often) but I thought they provided a lot of credibility. The content was very high quality and taught me to do my job better. You could tell that quite an investment was being made in the content and that there was a dedication to it and the community.
It's my feeling that it was the content and the tools that developed nurtured a community Q&A section--it didn't just spring out of nowhere. A lot of work first went into building a community where a Q&A section could flourish. I think the long term rewards will be worth it as long as you're in it for sake of building a community and not for the sake of any SEO value the community can provide.
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Do you think you'd be able to attract authority figures in your industry to support your Q&A sectrion?
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im in the equestrian industry and there is a number of thriving fourums out there however like all forums the quality of info is dubious and as yet the Q&A style of community has not yet been made. I feel this is an opertunity I could work with.
I realise that its a long game and will take lots of work. My main worry is that we are a retailer and that people may not trust our Q&A as we are retailers and no matter how much we separate our sales hat from our community element I feel it may not work. The fact that it has not been done make me think it is worth a try.
Any examples of an ecommerce site with a thriving community attached that would be a good model to emulate?
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User Generated content can work amazingly well, even just being able to entice people to leave great comments on your articles can pretty awesome.
You do have some challenges through:
1. Cultivating a community.
Lots of website/webmasters have the thought - "Wouldn't it be good if I had a forum" and after getting things up and running are surprised to find that nobody's participating and the forums are dead.
It's a bit like organising a party, getting in the cheese and wine only, to find you've over estimated your popularity and end up drinking alone with the brie.
Do you have an audience in mind. What are their goals and needs. Would they expect to satisfy those goals by coming to you?
I think you'll find it a little harder than you imaging to "create a good community".
2. Differentiating yourself from others
If you're "just like the next guy" then why should anyone use your Q&A? How can you stand apart and offer something different and valuable to everyone else? There's little point just trying to copy someone else - they're already off and running and you're likely to be playing catch-up.
Unless you have something unique and valuable to offer (and be honest about this!). What's your value proposition. What's in it for your audience?
One tactic would be to cater to a very specific niche. One that is super-targetted to your own business offerings. This has pros and cons of course. The smaller the niche, the smaller the potential income. However, you'll be better able to specialise and become relevant to that niche.
3. Moderating and feeding
User-generated content sounds fantastic - just sit back and watch all this awesome content being created before your very eyes.
It's not quite as easy as that. Moderating and maintaining your community will take time and effort. So you'll need to make sure you have the resources available and the desire to do so. Managing people can be unpredictable and difficult so don't consider user generated content in any form as a quick win.
As well as moderating, you need to keep your audience focused and engaged. It's not going to be quick either.
All this can take you away from free earning work, and your business goals so do keep the opportunity cost in mind.
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I think it's a great way to develop future content. If you have good analytics tracking on your Q&A (or FAQ section for some sites) you can take the questions that get a ton of traffic and make posts out of them for your main site. Also, if you have a particular section/topic that gets a ton of questions about it (ie panda, penguin, hummingbird, etc) you could develop a webinar for the people that come to your site.
As you develop your site and the Q&A section becomes widely used, you'll start to see questions show in Google searches. In general, as long as you develop that section for your USERS and not for Google specifically, you'll get the traffic you want and more sales (assuming that's the goal).
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Two Pages with the Same Name Different URL's
I was hoping someone could give me some insight into a perplexing issue that I am having with my website. I run an 20K product ecommerce website and I am finding it necessary to have two pages for my content: 1 for content category pages about wigets one for shop pages for wigets 1st page would be .com/shop/wiget/ 2nd page would be .com/content/wiget/ The 1st page would be a catalogue of all the products with filters for the customer to narrow down wigets. So ultimately the URL for the shop page could look like this when the customer filters down... .com/shop/wiget/color/shape/ The second page would be content all about the Wigets. This would be types of wigets colors of wigets, how wigets are used, links to articles about wigets etc. Here are my questions. 1. Is it bad to have two pages about wigets on the site, one for shopping and one for information. The issue here is when I combine my content wiget with my shop wiget page, no one buys anything. But I want to be able to provide Google the best experience for rankings. What is the best approach for Google and the customer? 2. Should I rel canonical all of my .com/shop/wiget/ + .com/wiget/color/ etc. pages to the .com/content/wiget/ page? Or, Should I be canonicalizing all of my .com/shop/wiget/color/etc pages to .com/shop/wiget/ page? 3. Ranking issues. As it is right now, I rank #1 for wiget color. This page on my site would be .com/shop/wiget/color/ . If I rel canonicalize all of my pages to .com/content/wiget/ I am going to loose my rankings because all of my shop/wiget/xxx/xxx/ pages will then point to .com/content/wiget/ page. I am just finding with these massive ecommerce sites that there is WAY to much potential for duplicate content, not enough room to allow Google the ability to rank long tail phrases all the while making it completely complicated to offer people pages that promote buying. As I said before, when I combine my content + shop pages together into one page, my sales hit the floor (like 0 - 15 dollars a day), when i just make a shop page my sales are like (1k+ a day). But I have noticed that ever since Penguin and Panda my rankings have fallen from #1 across the board to #15 and lower for a lot of my phrase with the exception of the one mentioned above. This is why I want to make an information page about wigets and a shop page for people to buy wigets. Please advise if you would. Thanks so much for any insight you can give me!
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