Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Two Dentists, Same Address, Same Phone, Different Business Names
-
Hi Everyone,
I've been looking into this situation for quite a while, but most posts/information on this topic seem to be from at least 1-2 years ago.
I'm currently working with a dentist who just moved into the same suite as another dentist who has been working there for years.
They each have the same address and same suite number, the same phone number, but each own their own respective practice and have their own patients. To make things even more complicated, the dentist that has been working there for years uses his name as a business name, while the new dentist has a business name differing from her actual name.
I'm not exactly sure how to go about optimizing the new dentist's local presence, but the only thing I can think of doing is try to recommend having the suite split into Suite #-A and Suite #-B and seeing if it's possible to add a second phone number for the new dentist.
Please let me know your thoughts, and if you've seen this topic come up in the past, I would love to get pointed in the right direction.
Thanks for all your help!
-
Thanks Miriam
Agreed on all of the above.
-
Hi Alex,
I agree with Dana. It will be important for the new dentist with the separate business name to establish his own suite and local phone number for a variety of reasons.
-
He needs to be able to get his own phone calls
-
He needs to be able to get his own postal mail
-
Were he to market himself at the same address and phone as the other practice sharing the office, he would likely end up harming the other dentist and precluding himself from being able to develop his own business on the web.
The new dentist needs to set up his own website, of course, and be sure that all of his citations reflect his own name, address, phone and website.
The only alternative to this would be for the 2 dentists to combine their practices under a single name, but it doesn't sound like this reflects their real-world situation.
-
-
You are very welcome. I do think that separating the suites and adding the extra phone number (particularly for their Google+ pages) will really be all that needs to be done. Good luck!
-
Hi Dana,
Thank you so much for your response! It does seem to be a tricky situation. I can imagine that many dentists, doctors and lawyers run into the same type of situation, however, I'm don't think it's too normal for them to share the exact same suite number and phone number.
Thankfully, the dentists do have different websites. While this will help, I'm not sure this will make too big of a difference in the grand scheme of things.
Thanks again,
Alex
-
Hi Alex,
As I read your question my mind was already turning. I haven't dealt with exactly the same situation, but I have run into a situation where the same company has different divisions that each have separate addresses and phone numbers, but only one business name. It's a different, yet similar problem in reverse in a way. Consequently, I have also struggled with the whole business citation problem and inconsistencies with NAP (Name, Address, Phone Number) information.
That being said, I think your idea of splitting the addresses by adding Suite # and having one of the dentists get a uniqur phone number is probably the best solution under the circumstances. This might be hard to explain to the business owners, but I'd just present a case to them on how important it is to have all of those online citations line up with absolutely matching NAP information.
Do these dentists share the same Website? If so, this could be a problem too, and it might be worth convincing one or the other to get their own domain, but it sounds like they already have separate sites (since they have different brand names). If they were sharing the same site that would add a whole additional element that hopefully isn't a factor here.
Hope that help! Cheers,
Dana
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google keeps marking different pages as duplicates
My website has many pages like this: mywebsite/company1/valuation mywebsite/company2/valuation mywebsite/company3/valuation mywebsite/company4/valuation ... These pages describe the valuation of each company. These pages were never identical but initially, I included a few generic paragraphs like what is valuation, what is a valuation model, etc... in all the pages so some parts of these pages' content were identical. Google marked many of these pages as duplicated (in Google Search Console) so I modified the content of these pages: I removed those generic paragraphs and added other information that is unique to each company. As a result, these pages are extremely different from each other now and have little similarities. Although it has been more than 1 month since I made the modification, Google still marks the majority of these pages as duplicates, even though Google has already crawled their new modified version. I wonder whether there is anything else I can do in this situation? Thanks
Technical SEO | | TuanDo96270 -
Two websites, one company, one physical address - how to make the best of it in terms of local visibility?
Hello! I have one company which will be operating in two markets, printing and website design / development. I’m planning on building two websites, each for every market. But I’m a bit confused about how to optimize these websites locally. My thought is to use my physical address for one website (build citations, get listed in directories, etc. ) and PO Box for another. Do you think there is a better idea?
Technical SEO | | VELV1 -
ALT attribute keyword on the same image but different pages
Hi there, As i'm sure you're probably aware, moz advises to use a keyword within the ALT attribute on pages... On a new website I am launching, I have the ability to add an alt keyword to image headers. On multiple pages we have the exact same image but with different keywords associated them inside the alt attribute. The image itself is a collage of different images and so the keywords used can, quite sneakily, match the image. My question is therefore, will using different keywords on the same image on different pages have a negative effect on SEO? Thanks, Stuart
Technical SEO | | Stuart260 -
Why are Google search results different if you are log'd into Google or not?
I get different results when I'm log'd into my Google account associated with my website than if I'm not. The same country is occurring. So how can I rely on the google results I'm seeing? For instance my site is page 1 with the improvements I made based on SEOMOZ if I'm log'd in. Yet I'm not on the first 25 pages if I'm not logged in.
Technical SEO | | Romana0 -
301 redirects & merging two sites into one
We have a client that has two sites that rank well for different searches in their market. The main pages ranking are things like advice articles and news pieces. For various reasons, they just want one site. I believe they need to duplicate the content from the outgoing site and place it on the main site, with a 301 redirect from each old page to each new one. What happens when they eventually want to redirect the entire domain? Would these smaller, internal redirects become obsolete, therefore removing any link value they once had? I am not sure how this works or if there is a best practice way to do this. Thanks Gareth
Technical SEO | | Gmorgan0 -
How should I structure a site with multiple addresses to optimize for local search??
Here's the setup: We have a website, www.laptopmd.com, and we're ranking quite well in our geographic target area. The site is chock-full of local keywords, has the address properly marked up, html5 and schema.org compliant, near the top of the page, etc. It's all working quite well, but we're looking to expand to two more locations, and we're terrified that adding more addresses and playing with our current set-up will wreak havoc with our local search results, which we quite frankly currently rock. My question is 1)when it comes time to doing sub-pages for the new locations, should we strip the location information from the main site and put up local pages for each location in subfolders? 1a) should we use subdomains instead of subfolders to keep Google from becoming confused? Should we consider simply starting identically branded pages for the individual locations and hope that exact-match location-based urls will make up for the hit for duplicate content and will overcome the difficulty of building a brand from multiple pages? I've tried to look for examples of businesses that have tried to do what we're doing, but all the advice has been about organic search, which i already have the answer to. I haven't been able to really find a good example of a small business with multiple locations AND good rankings for each location. Should this serve as a warning to me?
Technical SEO | | LMDNYC0 -
Hyphenated Domain Names - "Spammy" or Not?
Some say hyphenated domain names are "spammy". I have also noticed that Moz's On Page Keyword Tool does NOT recognize keywords in a non-hyphenated domain name. So one would assume neither do the bots. I noticed obviously misleading words like car in carnival or spa in space or spatula, etc embedded in domain names and pondered the effect. I took it a step further with non-hyphenated domain names. I experimented by selecting totally random three or four letter blocks - Example: randomfactgenerator.net - rand omf act gene rator Each one of those clips returns copious results AND the On-Page Report Card does not credit the domain name as containing "random facts" as keywords**,** whereas www.business-sales-sarasota.com does get credit for "business sales sarasota" in the URL. This seems an obvious situation - unhyphenated domains can scramble the keywords and confuse the bots, as they search all possible combinations. YES - I know the content should carry it but - I do not believe domain names are irrelevant, as many say. I don't believe that hyphenated domain names are not more efficient than non hyphenated ones - as long as you don't overdo it. I have also seen where a weak site in an easy market will quickly top the list because the hyphenated domain name matches the search term - I have done it (in my pre Seo Moz days) with ft-myers-auto-air.com. I built the site in a couple of days and in a couple weeks it was on page one. Any thoughts on this?
Technical SEO | | dcmike0