• majorAlexa

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. Moz Tools
        3. Moz Bar
        4. Rank tracker not showing proper rankings.

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Rank tracker not showing proper rankings.

        Moz Bar
        3
        5
        1139
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • digimarketmn
          digimarketmn last edited by

          Just joined MozPro and pretty amazed at all of the info and tools it contains. However I was playing around with the rank tracker and just to test it I put in a keyword and a URL I can clearly see that is ranking #2 for the keyword. Went I ran it through it said that domain wasn't ranked in the top 50. Tried it again and made sure to put in "http://www." and then it said it was #50.

          I can clearly see it is #2 for the keyword. Wondering if I am doing something wrong?

          1 Reply Last reply Reply Quote 0
          • JoelDay
            JoelDay last edited by

            Hey Adam,

            It's always the little things that get ya!

            You entered a root domain and the site you queried ranks for the www subdomain. I added the correct query to your rank tracker so you can check it out.

            Anytime you want to check rankings in Rank Tracker, make sure you double-check the subdomain they utilize to avoid any undue confusion. 🙂

            Cheers!
            Joel.

            1 Reply Last reply Reply Quote 0
            • KeriMorgret
              KeriMorgret @digimarketmn last edited by

              I took a look at your account, and the one thing I'd try is to do the www search for just the domain itself, and not the subfolder you added. I'm also going to have our help desk take a closer look at this to make sure everything is working properly and fix things if there is an issue.

              1 Reply Last reply Reply Quote 0
              • digimarketmn
                digimarketmn last edited by

                The result is the same whether or not I use an incognito browser. It IS in fact a location based search and is a plain search result.

                The keyword is "[city] seo"

                Thanks.

                KeriMorgret 1 Reply Last reply Reply Quote 0
                • KeriMorgret
                  KeriMorgret last edited by

                  Hi Adam,

                  When you're looking at the ranking on your own computer, are you using an incognito browser where you're not logged in to the search engine and don't have any search history?

                  For the keyword, is it a local result? Plain search result? Image result? On occasion, that can also trip us up.

                  1 Reply Last reply Reply Quote 0
                  • 1 / 1
                  • First post
                    Last post

                  Browse Questions

                  Explore more categories

                  • Moz Tools

                    Chat with the community about the Moz tools.

                  • SEO Tactics

                    Discuss the SEO process with fellow marketers

                  • Community

                    Discuss industry events, jobs, and news!

                  • Digital Marketing

                    Chat about tactics outside of SEO

                  • Research & Trends

                    Dive into research and trends in the search industry.

                  • Support

                    Connect on product support and feature requests.

                  • See all categories

                  Related Questions

                  • BarshaEmiactech

                    Unsolved Mozbar extension now showing spam score

                    mozbar 2024

                    I have using extension and login my account and set free trial of one month but in this case i can't see spam score in Moz bar so how I can solve this

                    Moz Bar | | BarshaEmiactech
                    0
                  • Lvet

                    Is there an automated way to import Keyword Rank Tracker data in Google Data Studio?

                    I am creating an SEO Dashboard in Google Data Studio.
                    While it's easy to import data from Google Search Console, I have troubles in importing data from Mozzarellas tools. I thought about uploading a CSV file with the ranking to a Google Sheet Document, but I cannot find a way to do this at regular intervals with manual intervention.

                    Moz Bar | | Lvet
                    0
                  • KanikaG

                    Keyword Ranking Report is Different than Real Result on Google

                    Hi Guys,
                    I am getting MOZ reports on a few keywords and that is good But when My client search for the same keywords he doesn't get the same rank, not even on that page. Let me explain in more details:
                    I have a keyword that shows on rank #5 in Google Mobile for a Local location for the current week. The client is from the same location as well. But when client search for that keyword from his mobile he doesn't get the keyword listed on that page, not even on other pages. I checked with other online keyword rank checker tool and all are showing the result similar to the Moz ranking report. It's really frustrating for my client. Google analytics shows that mobile users and organic reach are increasing so I am sure MOZ and other tools are showing us correct result. What could be the possible reason that he is not getting the same result as showing by MOZ? I am not from his location so how can I check the keyword result for the selected city using MOZ that is accurate? Any help would be highly appreciated. Please help. Thanks

                    Moz Bar | | KanikaG
                    1
                  • WeAreDigital_BE

                    Site crawl only shows homepage

                    Hi everyone, A client of us has a quite new website with a lot of URLs. (Google Search Console indicates around 5300.) However, when I execute a site crawl with screaming frog, or a crawl test in MOZ, it only shows me one URL, the homepage. Does somebody have an idea why the other pages of the website are not showing up? Thanks,
                    Jens

                    Moz Bar | | WeAreDigital_BE
                    0
                  • TMI.com

                    Moz Bar doesn't Show Anything

                    Hi, I use the MozBar chrome extension, and it has worked fine in the past. But lately it doesn't show any metrics. Am I missing an update or something? Thanks.

                    Moz Bar | | TMI.com
                    0
                  • HB17

                    Moz Bar Not Showing DA?

                    Hello all, This could be something to do with our site or the Moz bar on Chrome, I just need to know which it is so if it is our website we can look into it further. On certain sections of our website the Moz bar doesn't display any Domain Authority, not even zero, the bar just isn't present. These types of pages are php which pull in data through a feed daily. Speaking to an SEO expert they said it could be where the page is being updated so frequently, or it could be something more sinister and technically not quite right. Does anyone have any ideas? Is the Moz bar just not working for these types os pages or is it more likely something to do with my site? Ironically it's these pages which I'm having trouble with that are not showing in SERPs! Thanks! 3Foorka

                    Moz Bar | | HB17
                    6
                  • SammisBest

                    Rank Tracker not Working.

                    That's all. It has not worked for last 3 days I believe. I use Google Chrome.

                    Moz Bar | | SammisBest
                    0
                  • Becki123

                    How to bulk check the ranking for more than 800 domains?

                    I got a list of 800 domains that my company owns and I want to check every domain for it's SEO value. Some of these domains where never used, but I don't know which weren't used... Do you know a tool for this? Something where I can upload the list in excel?

                    Moz Bar | | Becki123
                    0

                  Get started with Moz Pro!

                  Unlock the power of advanced SEO tools and data-driven insights.

                  Start my free trial
                  Products
                  • Moz Pro
                  • Moz Local
                  • Moz API
                  • Moz Data
                  • STAT
                  • Product Updates
                  Moz Solutions
                  • SMB Solutions
                  • Agency Solutions
                  • Enterprise Solutions
                  • Digital Marketers
                  Free SEO Tools
                  • Domain Authority Checker
                  • Link Explorer
                  • Keyword Explorer
                  • Competitive Research
                  • Brand Authority Checker
                  • Local Citation Checker
                  • MozBar Extension
                  • MozCast
                  Resources
                  • Blog
                  • SEO Learning Center
                  • Help Hub
                  • Beginner's Guide to SEO
                  • How-to Guides
                  • Moz Academy
                  • API Docs
                  About Moz
                  • About
                  • Team
                  • Careers
                  • Contact
                  Why Moz
                  • Case Studies
                  • Testimonials
                  Get Involved
                  • Become an Affiliate
                  • MozCon
                  • Webinars
                  • Practical Marketer Series
                  • MozPod
                  Connect with us

                  Contact the Help team

                  Join our newsletter
                  Moz logo
                  © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                  • Accessibility
                  • Terms of Use
                  • Privacy

                  Looks like your connection to Moz was lost, please wait while we try to reconnect.