Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Why is Google Webmaster Tools showing 404 Page Not Found Errors for web pages that don't have anything to do with my site?
-
I am currently working on a small site with approx 50 web pages. In the crawl error section in WMT Google has highlighted over 10,000 page not found errors for pages that have nothing to do with my site. Anyone come across this before?
-
These extensions look like they are attachments. Go into GWT, click on the 404 link, then a box with pop up, click on the "Linked From" tab.. Go to the page and Ctrl U to see the source code. Do a CTRL F and search for the broken link. When you find it in your source code you should be able to figure out what's triggering that response. If you can't find the URLs in your source code, mark them as fixed and it should take care of the problem. Especially if they are older. It looks like it could be a shipment status, a product out of stock message, and a PDF of train schedules.
I would check the linked from pages and make sure that there isn't some erroneous code that is creating a page when it doesn't need to.
-
I think you could have is the following problem:
You got a Domain wich earned Links bevore and these Links are still out there. Google can see them and you will again and again see them in WMT.
You cant just say solved and than they are gone, caused by the backlinks. They come again.
Check that in WMT - I dont know how it is called in english versions (I just see the german), you can click on the 404 and than take a look at "what is linking to that page"
An easy solution in that case may be to disallow "/fs" for bots. (if you dont use fs in your url structure) -
The 404s start with the correct url for the site but are then suffixed after the forward slash with urls such as;
fs/201410/a_Royal_Mail_Item_Is_Currently_Being_Processed_For_Delivery_.html
/fs/201410/a_When_will_John_lewis_restock_the_Dr_Dre_beats_solo_hd_.html
fs/201410/a_Food_stalls_at_train_stations_in_London_.html
There are 10,000+ of these in my WMT account. I have never seen this before - any ideas?
-
Need more data to help, eh!
-
What do you mean "pages that have nothing to do with my site" are these not on your domain or are they on your domain but you are not familiar with them?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Japanese URL-structured sitemap (pages) not being indexed by Bing Webmaster Tools
Hello everyone, I am facing an issue with the sitemap submission feature in Bing Webmaster Tools for a Japanese language subdirectory domain project. Just to outline the key points: The website is based on a subdirectory URL ( example.com/ja/ ) The Japanese URLs (when pages are published in WordPress) are not being encoded. They are entered in pure Kanji. Google Webmaster Tools, for instance, has no issues reading and indexing the page's URLs in its sitemap submission area (all pages are being indexed). When it comes to Bing Webmaster Tools it's a different story, though. Basically, after the sitemap has been submitted ( example.com/ja/sitemap.xml ), it does report an error that it failed to download this part of the sitemap: "page-sitemap.xml" (basically the sitemap featuring all the sites pages). That means that no URLs have been submitted to Bing either. My apprehension is that Bing Webmaster Tools does not understand the Japanese URLs (or the Kanji for that matter). Therefore, I generally wonder what the correct way is to go on about this. When viewing the sitemap ( example.com/ja/page-sitemap.xml ) in a web browser, though, the Japanese URL's characters are already displayed as encoded. I am not sure if submitting the Kanji style URLs separately is a solution. In Bing Webmaster Tools this can only be done on the root domain level ( example.com ). However, surely there must be a way to make Bing's sitemap submission understand Japanese style sitemaps? Many thanks everyone for any advice!
Technical SEO | | Hermski0 -
Hundreds of 404 errors are showing up for pages that never existed
For our site, Google is suddenly reporting hundreds of 404 errors, but the pages they are reporting never existed. The links Google shows are clearly spam style, but the website hasn't been hacked. This happened a few weeks ago, and after a couple days they disappeared from WMT. What's the deal? Screen-Shot-2016-02-29-at-9.35.18-AM.png
Technical SEO | | MichaelGregory0 -
How to inform Google to remove 404 Pages of my website?
Hi, I want to remove more than 6,000 pages of my website because of bad keywords, I am going to drop all these pages and making them ‘404’ I want to know how can I inform google that these pages does not exists so please don’t send me traffic from those bad keywords? Also want to know can I use disavow tool of google website to exclude these 6,000 pages of my own website?
Technical SEO | | renukishor4 -
The word 'shop' in a page title
I'm reworking most of the page titles on our site and I'm considering the use of the word 'Shop' before a product category. ex. Shop 'keyword' | Brand Name As opposed to just using the keyword sans 'Shop.' Some of the keywords are very generic, especially for a top level category page. Question: Is the word 'Shop' damaging my SEO efforts in any way?
Technical SEO | | rhoadesjohn0 -
Google insists robots.txt is blocking... but it isn't.
I recently launched a new website. During development, I'd enabled the option in WordPress to prevent search engines from indexing the site. When the site went public (over 24 hours ago), I cleared that option. At that point, I added a specific robots.txt file that only disallowed a couple directories of files. You can view the robots.txt at http://photogeardeals.com/robots.txt Google (via Webmaster tools) is insisting that my robots.txt file contains a "Disallow: /" on line 2 and that it's preventing Google from indexing the site and preventing me from submitting a sitemap. These errors are showing both in the sitemap section of Webmaster tools as well as the Blocked URLs section. Bing's webmaster tools are able to read the site and sitemap just fine. Any idea why Google insists I'm disallowing everything even after telling it to re-fetch?
Technical SEO | | ahockley0 -
Google's "cache:" operator is returning a 404 error.
I'm doing the "cache:" operator on one of my sites and Google is returning a 404 error. I've swapped out the domain with another and it works fine. Has anyone seen this before? I'm wondering if G is crawling the site now? Thx!
Technical SEO | | AZWebWorks0 -
Why are old versions of images still showing for my site in Google Image Search?
I have a number of images on my website with a watermark. We changed the watermark (on all of our images) in May, but when I search for my site getmecooking in Google Image Search, it still shows the old watermark (the old one is grey, the new one is orange). Is Google not updating the images its search results because they are cached in Google? Or because it is ignoring my images, having downloaded them once? Should we be giving our images a version number (at the end of the file name)? Our website cache is set to 7 days, so that's not the issue. Thanks.
Technical SEO | | Techboy0 -
Should there be a canonical tag on my 404 error page?
In my crawl diagnostics, I notice some 4xx client errors. They are appearing for pages that no longer exist, so I'm not sure what the problem is. Shouldn't they just be dealt as 404's? Anyway, on closer inspection I noticed that my 404 error page contains a canonical tag which points to the missing page. Could this be the issue? Is it a good idea to remove the canonical tag from this error page? Thanks.
Technical SEO | | Leighm0