Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How can I get Bing to index my subdomain correctly?
-
Hi guys,
My website exists on a subdomain (i.e. https://website.subdomain.com) and is being indexed correctly on all search engines except Bing and Duck Duck Go, which list 'https://www.website.subdomain.com'. Unfortunately my subdomain isn't configured for www (the domain is out of my control), so searchers are seeing a server error when clicking on my homepage in the SERPs.
I have verified the site successfully in Bing Webmaster Tools, but it still shows up incorrectly.
Does anyone have any advice on how I could fix this issue?
Thank you!
-
Hi guys, I thought you'd be interested in a follow up on this.
So I submitted my sitemap to Bing - all good, no issues, Bing successfully retrieved it.
However after submitting it, my site has effectively disappeared from the SERPs! A number of internal pages are being indexed, but the head/brand queries (where I was ranking incorrectly at #1) are now showing nothing.
Very strange. Not sure what else I can do - luckily Bing accounts for a tiny fraction of my traffic!
Cheers
Karl
-
Hi guys,
Sorry for the late reply and thanks for the help!
It's not super straightforward for me to generate a sitemap as the backend of my site is on a separate domain to the presentation layer / front-end. In saying that, it is possible and it's something I'll be doing soon. Will report back and let you know how things go...
Cheers

-
Hi Karl, did you see Kristina's question? We'd love an update on your situation, thanks!
Christy
-
Hi Karl,
That's tough! Unfortunately, I've heard of a lot of weird stories like that, where Bing gets confused. Have you shared a sitemap with Bing, which only includes non "www" URLs?
Best,
Kristina
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How can I prevent duplicate pages being indexed because of load balancer (hosting)?
The site that I am optimising has a problem with duplicate pages being indexed as a result of the load balancer (which is required and set up by the hosting company). The load balancer passes the site through to 2 different URLs: www.domain.com www2.domain.com Some how, Google have indexed 2 of the same URLs (which I was obviously hoping they wouldn't) - the first on www and the second on www2. The hosting is a mirror image of each other (www and www2), meaning I can't upload a robots.txt to the root of www2.domain.com disallowing all. Also, I can't add a canonical script into the website header of www2.domain.com pointing the individual URLs through to www.domain.com etc. Any suggestions as to how I can resolve this issue would be greatly appreciated!
Intermediate & Advanced SEO | | iam-sold0 -
Can too many "noindex" pages compared to "index" pages be a problem?
Hello, I have a question for you: our website virtualsheetmusic.com includes thousands of product pages, and due to Panda penalties in the past, we have no-indexed most of the product pages hoping in a sort of recovery (not yet seen though!). So, currently we have about 4,000 "index" page compared to about 80,000 "noindex" pages. Now, we plan to add additional 100,000 new product pages from a new publisher to offer our customers more music choice, and these new pages will still be marked as "noindex, follow". At the end of the integration process, we will end up having something like 180,000 "noindex, follow" pages compared to about 4,000 "index, follow" pages. Here is my question: can this huge discrepancy between 180,000 "noindex" pages and 4,000 "index" pages be a problem? Can this kind of scenario have or cause any negative effect on our current natural SEs profile? or is this something that doesn't actually matter? Any thoughts on this issue are very welcome. Thank you! Fabrizio
Intermediate & Advanced SEO | | fablau0 -
How to find all indexed pages in Google?
Hi, We have an ecommerce site with around 4000 real pages. But our index count is at 47,000 pages in Google Webmaster Tools. How can I get a list of all pages indexed of our domain? trying to locate the duplicate content. Doing a "site:www.mydomain.com" only returns up to 676 results... Any ideas? Thanks, Ben
Intermediate & Advanced SEO | | bjs20100 -
Yoast SEO Plugin: To Index or Not to index Categories?
Taking a poll out there......In most cases would you want to index or NOT index your category pages using the Yoast SEO plugin?
Intermediate & Advanced SEO | | webestate0 -
How to get content to index faster in Google.....pubsubhubbub?
I'm curious to know what tools others are using to get their content to index faster (other than html sitmap and pingomatic, twitter, etc) Would installing the wordpress pubsubhubbub plugin help even though it uses pingomatic? http://wordpress.org/extend/plugins/pubsubhubbub/
Intermediate & Advanced SEO | | webestate0 -
Disavow Subdomain?
Hi all, I've been checking and it seems like there are only 2 options when disavowing links with Google's tool. Disavow the link: http://spam.example.com/stuff/content.htm Disavow the domain: domain: example.com What can I do if I want do disavow a subdomain? i.e. spam.site.com I'm also assuming that if I were to disavow the domain it would include all subdomains? Thanks.
Intermediate & Advanced SEO | | Carlos-R0 -
Franchise sites on subdomains
I've been asked by a client to optimise a a webpage for a location i.e. London. Turns out that the location is actually a franchise of the main company. When the company launch a new franchise, so far they have simply added a new page to the main site, for example: mysite.co.uk/sub-folder/london They have so far done this for 10 or so franchises and task someone with optimising that page for their main keyword + location. I think I know the answer to this, but would like to get a back up / additional info on it in terms of ranking / seo benefits. I am going to suggest the idea of using a subdomain for each location, example: london.mysite.co.uk Would this be the correct approach. If you think yes, why? Many thanks,
Intermediate & Advanced SEO | | Webrevolve0 -
Bing Penalty
I am working with a client who apparently has been penalized by Bing. The site has been around for many years and they are an industry leader in their field. The site was previously indexed and received a substantial amount of traffic from Bing. Last week the site disappeared from Bing's index. A site: and url: search both show no results. Does anyone have a significant amount of knowledge or experience related to Bing penalties? Here is what I have done so far: http://www.bing.com/community/site_blogs/b/webmaster/archive/2009/03/19/getting-out-of-the-penalty-box.aspx This 2009 article states Bing's Summary Tool offers a "Site Status" section with a "Blocked" indicator which informs webmasters if a site is penalized. I have seen it before a long time ago, but apparently the field no longer exists. Is there a definitive means of determining if Bing has manually penalized a site besides a response from their Content Inclusion Request? Danny Sullivan wrote a great article about how Bing removed some sites for thin content last month. It seems two of the sites which were a focus of the article have been re-included in Bing's index. Bing claims an algorithm change where Danny seems skeptical. Either way this could be the same issue. http://searchengineland.com/bing-bans-holiday-deals-sites-102856 there are two recent complaints on Bing's forums about a similar issue where various webmasters shared their sites have been removed. There are no responses to these posts from Bing: http://www.bing.com/community/webmaster/f/12252/p/670360/9665163.aspx#9665163 and http://www.bing.com/community/webmaster/f/12252/t/670550.aspx?PageIndex=1 (the comments are relevant but not the initial post). Any ideas or suggestions would be helpful.
Intermediate & Advanced SEO | | RyanKent0