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    4. How can I get Bing to index my subdomain correctly?

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    How can I get Bing to index my subdomain correctly?

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    • cos2030
      cos2030 last edited by

      Hi guys,

      My website exists on a subdomain (i.e. https://website.subdomain.com) and is being indexed correctly on all search engines except Bing and Duck Duck Go, which list 'https://www.website.subdomain.com'. Unfortunately my subdomain isn't configured for www (the domain is out of my control), so searchers are seeing a server error when clicking on my homepage in the SERPs.

      I have verified the site successfully in Bing Webmaster Tools, but it still shows up incorrectly.

      Does anyone have any advice on how I could fix this issue?

      Thank you!

      1 Reply Last reply Reply Quote 0
      • cos2030
        cos2030 @KristinaKledzik last edited by

        Hi guys, I thought you'd be interested in a follow up on this.

        So I submitted my sitemap to Bing - all good, no issues, Bing successfully retrieved it.

        However after submitting it, my site has effectively disappeared from the SERPs! A number of internal pages are being indexed, but the head/brand queries (where I was ranking incorrectly at #1) are now showing nothing.

        Very strange. Not sure what else I can do - luckily Bing accounts for a tiny fraction of my traffic!

        Cheers

        Karl

        1 Reply Last reply Reply Quote 0
        • cos2030
          cos2030 @Christy-Correll last edited by

          Hi guys,

          Sorry for the late reply and thanks for the help!

          It's not super straightforward for me to generate a sitemap as the backend of my site is on a separate domain to the presentation layer / front-end. In saying that, it is possible and it's something I'll be doing soon. Will report back and let you know how things go...

          Cheers 🙂

          1 Reply Last reply Reply Quote 0
          • Christy-Correll
            Christy-Correll Staff last edited by

            Hi Karl, did you see Kristina's question? We'd love an update on your situation, thanks!

            Christy

            cos2030 1 Reply Last reply Reply Quote 0
            • KristinaKledzik
              KristinaKledzik last edited by

              Hi Karl,

              That's tough! Unfortunately, I've heard of a lot of weird stories like that, where Bing gets confused. Have you shared a sitemap with Bing, which only includes non "www" URLs?

              Best,

              Kristina

              cos2030 1 Reply Last reply Reply Quote 3
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