Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How can I get Bing to index my subdomain correctly?
-
Hi guys,
My website exists on a subdomain (i.e. https://website.subdomain.com) and is being indexed correctly on all search engines except Bing and Duck Duck Go, which list 'https://www.website.subdomain.com'. Unfortunately my subdomain isn't configured for www (the domain is out of my control), so searchers are seeing a server error when clicking on my homepage in the SERPs.
I have verified the site successfully in Bing Webmaster Tools, but it still shows up incorrectly.
Does anyone have any advice on how I could fix this issue?
Thank you!
-
Hi guys, I thought you'd be interested in a follow up on this.
So I submitted my sitemap to Bing - all good, no issues, Bing successfully retrieved it.
However after submitting it, my site has effectively disappeared from the SERPs! A number of internal pages are being indexed, but the head/brand queries (where I was ranking incorrectly at #1) are now showing nothing.
Very strange. Not sure what else I can do - luckily Bing accounts for a tiny fraction of my traffic!
Cheers
Karl
-
Hi guys,
Sorry for the late reply and thanks for the help!
It's not super straightforward for me to generate a sitemap as the backend of my site is on a separate domain to the presentation layer / front-end. In saying that, it is possible and it's something I'll be doing soon. Will report back and let you know how things go...
Cheers

-
Hi Karl, did you see Kristina's question? We'd love an update on your situation, thanks!
Christy
-
Hi Karl,
That's tough! Unfortunately, I've heard of a lot of weird stories like that, where Bing gets confused. Have you shared a sitemap with Bing, which only includes non "www" URLs?
Best,
Kristina
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to get sitelinks in organic SERPs?
When searching for "Madrid hotels" in google I see that the top organic search results have one row of sitelinks.
Intermediate & Advanced SEO | | lcourse
What can I do that also my site shows sitelinks if I am among the top organic search results?
Anything onpage that I can do to increase probability that google will show sitelinks? Strangely the text which shows as sitelink for SERPs from booking.com and tripadvisor does actually for most of the sitelinks not appear on the landing page (I also checked the source code).0 -
Why is my Bing traffic dropping?
In the middle of September we launched a redesigned version of our site. The urls all stayed the same. Since site launch traffic in Google has steadily increased but Bing traffic has dropped by about 50%. Any ideas on what I should look at?
Intermediate & Advanced SEO | | EcommerceSite0 -
Removing index.php
I have question for the community and whether or not this is a good or bad idea. I currently have a Joomla site that displays www.domain.com/index.php in all the URLs with the exception of the home page. I have read that it's better to not have index.php showing in the URL at all. Does it really matter if I have index.php in my URL? I've read that it is a bad practice. I am thinking about installing the sh404SEF component on my site and removing the index.php. However, I rank pretty high for the keywords I want in Google, Bing and Yahoo. All of the URLs that show up in the searches have index.php as part of the URL. Has anyone ever used sh404SEF to remove the index.php and how did you overcome not loosing your search engine links? I don't want an existing search showing www.domain.com/index.php/sales and it not linking to the correct page which would now be www.domain.com/sales. I guess I could insert the proper redirects in the htaccess file. But I was hoping to avoid having every page of my site in the htaccess file for redirecting. Any help or advice appreciated.
Intermediate & Advanced SEO | | MedGroupMedia0 -
How to add subdomains to webmaster tools?
Can anyone help with how I add a sub domain to webmaster tools? Also do I need to create a seperate sitemap for each sub domain? Any help appreciated!
Intermediate & Advanced SEO | | SamCUK1 -
Google Indexing Feedburner Links???
I just noticed that for lots of the articles on my website, there are two results in Google's index. For instance: http://www.thewebhostinghero.com/articles/tools-for-creating-wordpress-plugins.html and http://www.thewebhostinghero.com/articles/tools-for-creating-wordpress-plugins.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+thewebhostinghero+(TheWebHostingHero.com) Now my Feedburner feed is set to "noindex" and it's always been that way. The canonical tag on the webpage is set to: rel='canonical' href='http://www.thewebhostinghero.com/articles/tools-for-creating-wordpress-plugins.html' /> The robots tag is set to: name="robots" content="index,follow,noodp" /> I found out that there are scrapper sites that are linking to my content using the Feedburner link. So should the robots tag be set to "noindex" when the requested URL is different from the canonical URL? If so, is there an easy way to do this in Wordpress?
Intermediate & Advanced SEO | | sbrault740 -
Partner Login as subdomain?
Hi MozTeam, We have a website that is used as our partner login for our Partners to see their stats, but it is located on a SEPARATE domain from our main corporate website. We currently have thousands of people logging into the external portal every month, which we are obviously not getting good SEO credit for. I am considering bringing the entire login portal into our main corporate website, so that Google sees how popular and useful our site becomes when thousands more people are visiting... We only get a few thousands organic visits to the corporate site per month and about 3x that to the partner login portal. This is why I originally thought we could benefit from bringing it into our corporate site. Challaneges: our website is in .asp but we are launching a new version of it next month, switching it to Wordpress and into .php....but the current partner login website is still in .asp! Questions: 1. How will bringing this site into the main corporate site benefit us as far as SEO? 2. What is the proper way to combine an .asp site with a .php site? 3. If we have to use an iFrame because we can't mix the two languages, will that affect our SEO benefit? Pls advise, as if this is actually a good idea, I'd like to get it launched along with the site redesign that is currently under way.
Intermediate & Advanced SEO | | DerekM880 -
Bing Penalty
I am working with a client who apparently has been penalized by Bing. The site has been around for many years and they are an industry leader in their field. The site was previously indexed and received a substantial amount of traffic from Bing. Last week the site disappeared from Bing's index. A site: and url: search both show no results. Does anyone have a significant amount of knowledge or experience related to Bing penalties? Here is what I have done so far: http://www.bing.com/community/site_blogs/b/webmaster/archive/2009/03/19/getting-out-of-the-penalty-box.aspx This 2009 article states Bing's Summary Tool offers a "Site Status" section with a "Blocked" indicator which informs webmasters if a site is penalized. I have seen it before a long time ago, but apparently the field no longer exists. Is there a definitive means of determining if Bing has manually penalized a site besides a response from their Content Inclusion Request? Danny Sullivan wrote a great article about how Bing removed some sites for thin content last month. It seems two of the sites which were a focus of the article have been re-included in Bing's index. Bing claims an algorithm change where Danny seems skeptical. Either way this could be the same issue. http://searchengineland.com/bing-bans-holiday-deals-sites-102856 there are two recent complaints on Bing's forums about a similar issue where various webmasters shared their sites have been removed. There are no responses to these posts from Bing: http://www.bing.com/community/webmaster/f/12252/p/670360/9665163.aspx#9665163 and http://www.bing.com/community/webmaster/f/12252/t/670550.aspx?PageIndex=1 (the comments are relevant but not the initial post). Any ideas or suggestions would be helpful.
Intermediate & Advanced SEO | | RyanKent0 -
Best way to de-index content from Google and not Bing?
We have a large quantity of URLs that we would like to de-index from Google (we are affected b Panda), but not Bing. What is the best way to go about doing this?
Intermediate & Advanced SEO | | nicole.healthline0