• milanzokovich-sh3jqL0l

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your reputation grow with Reviews AI
          Moz Local

          Let your reputation grow with Reviews AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Local SEO
        4. Local Listings
        5. Should I change my local listing Service type from Brick and Mortar to Service Area in Google? And will it affect my ranking in a negative manner?

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Should I change my local listing Service type from Brick and Mortar to Service Area in Google? And will it affect my ranking in a negative manner?

        Local Listings
        2
        6
        1814
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • LittleDog
          LittleDog last edited by

          Currently my company Big Boy Bail Bonds, Inc is ranking very well for the city it is located and, currently service type is brick and mortar. But my Company does not only service people at our location but we service the entire county of Los Angeles. And I wanted to know if you would advise me on weather I should change the service type from brick and morter to service area. and if doing that would effect me in a negative manner when it came to my ranking? Plz advice Thank you in advance.

          1 Reply Last reply Reply Quote 1
          • MiriamEllis
            MiriamEllis Subject Expert last edited by

            It's my pleasure. Have a super week!

            1 Reply Last reply Reply Quote 0
            • LittleDog
              LittleDog @MiriamEllis last edited by

              Thank you for taking the time to look and the links and giving me the best advise you have. I really appreciate your time. Thank you in very much.

              1 Reply Last reply Reply Quote 0
              • MiriamEllis
                MiriamEllis Subject Expert last edited by

                Hi Gayane,

                Thanks for the link and the further information. You could go either way with this, but personally, I would stick with designating the business as brick-and-mortar. If you choose the settings for a service area business, Google will determine whether or not to hide your address, and if you are the only business in your locale/industry with a hidden address, there is some chance that you could see a ranking drop in Van Nuys. And, given your location (a busy, competitive place) setting a service radius is unlikely to cause you to show anyplace but Van Nuys, anyway. So, personally, I'd stick with the settings for brick-and-mortar because you are eligible, and I would pursue the work described in my point #2, above.

                Hope this helps!

                LittleDog 1 Reply Last reply Reply Quote 1
                • LittleDog
                  LittleDog last edited by

                  Thank you for the respond. Let me be a little more clear. My business is a bail bonds company. Located in the county of Los Angeles, but in a city called Va Nuys. And when it comes to where I service my clients. Its pretty much half and half. Half the time they come to my office. The other half the time I meet the clients at the jail that the inmate is located at, or I will also go to my clients home. And currently I'm ranking very well with my city showing on in the local pack. But if I change it to a service area business, I dont know if it will effect me in a negative way or positive. Or will it not effect my ranking. Because I believe I'm ranking so well on the local pack due to my reviews being a whole lot more then my competition. The link above will take you to my local listing. In case you wanted to take a quick look. And give my your insight. Thank you.

                  1 Reply Last reply Reply Quote 0
                  • MiriamEllis
                    MiriamEllis Subject Expert last edited by

                    Hi Gayane!

                    So glad you started a new thread on this. This is how this works:

                    1. Local pack results are all about your city of location. So, if you're located in the city of San Diego, your best hope is rank in the local packs for searches made from devices based in San Diego or searches that contain the word San Diego in them. You are not likely to rank in the local packs for any other city in your county or service area. This isn't the way Google's local results work.

                    2. So, if you want to rank for these other city terms in your service area, then you need to aim for organic results rather than local ones. This will involve a combination of onsite development of great local content + earning links and other SEO basics in hopes that you can compete for some organic visibility in these areas where you don't have a physical office. You can read more about this here: https://a-moz.groupbuyseo.org/blog/local-landing-pages-guide

                    3. The alternative is to pay to play. Invest in Google Adwords and target ads to these other cities.

                    4. In Google's local product, brick-and-mortar businesses are those that receive customers, in person, at their place of business. So, this would be a restaurant, dental office, chiropractor, hospital, etc. A service area business would be one that mainly serves customers at their locations. This would be an electrician, plumber, landscaper, etc. You'll need to decide which one of those business models best describes your business. You should pick the one which accurately describes your business best and should not change from one to the other for any ranking considerations.

                    Hope this helps!

                    1 Reply Last reply Reply Quote 0
                    • 1 / 1
                    • First post
                      Last post

                    Browse Questions

                    Explore more categories

                    • Moz Tools

                      Chat with the community about the Moz tools.

                    • SEO Tactics

                      Discuss the SEO process with fellow marketers

                    • Community

                      Discuss industry events, jobs, and news!

                    • Digital Marketing

                      Chat about tactics outside of SEO

                    • Research & Trends

                      Dive into research and trends in the search industry.

                    • Support

                      Connect on product support and feature requests.

                    • See all categories

                    Related Questions

                    • nhhernandez

                      Google listing only appears when I move / zoom in or out of the map

                      Hi everyone, We are having an issue with this local business. The Google listing isn't immediately appearing on the map. You have to move the map or zoom in and out for the listing to appear. I find this really odd as our competitors - with no reviews and way further in proximity - are appearing with no issues. The listing is only about 4km where I'm doing the search, while competitors with no reviews are about 20km away. We are ranking in the top 5 organically for the search term I used (pool renovations brisbane), but nowhere in local unless the map is moved. When the listing appears, sometimes the pin also looks grey instead of red, while others are red (if that makes sense). On top of this, their organic rankings have also been on a downward trend since June. I'm currently doing a backlink audit to see if it's contributing to the issue. If anyone also has other ideas, could you please let me know? Thanks.

                      Local Listings | | nhhernandez
                      1
                    • FPK

                      Improve Google Business ranking

                      While my client's websites have been ranking well in SERP for their keyterms I'm at a lost on what I can do to improve their Google business/map presence. I'm referring to their listing where the top three come up or when you search on Google Maps.
                      https://gyazo.com/26ec78ed7f712157ec72492199545431 Ex 1. Several months ago my client was ranked #1 both for SERP and maps until they dropped to 2nd on maps. Now they're ranked 1st in search yet 2nd for local business rankings as you can see from the screenshot above. At one point my client's business did have more reviews than the 1st ranking business yet they still weren't 1st. Ex. 2. Client(s) is ranked 4th in search and doesn't show in the top 3 map listings for their search term. If you click on More places to view Google Maps they're listed all the way down as the 15th listing or worse can't even be found when searching by their main SEO key term . Of course they are found by searching for their business name so it's not like there is a problem with the listing. I make sure to: Completely fill out their Google Business profile(NAP, hours and add pictures) Have my client try to gain positive reviews Manage and respond to reviews(mainly the negative ones) Add map and Google business link to their website Can anyone offer any other insight on what else can be done to improve their local presence on maps that I might be missing?

                      Local Listings | | FPK
                      0
                    • CalicoKitty2000

                      HELP! Google Local dropped!

                      I noticed that my Google Local page does not show in any search results anymore.  Looking at Moz Local, it appears that I had 250 views on August 30th and 0 after that.  It just dropped overnight.  I looked at Google My Business and I noticed that I had a duplicate listing (no idea where it came from).  It wasn't verified though.  I deleted that.  I also noticed that my address has been changed to Drive instead Dr.  I was very careful in making it the same everywhere, but it changed without me changing it.  Perhaps someone so kindly "suggested an edit" and I didn't see that happen. Anyone have any ideas.  My organic search ranking is still strong.  #3 for most search terms.  And we have a very strong Google Local reviews.  I mean, it even shows business that have been permanently closed over me!!!  And we have photos, great reviews, and regularly post to Google+. I seriously need some help.  I am a small business owner that does all of my own SEO because I can't afford a good SEO. 😞

                      Local Listings | | CalicoKitty2000
                      0
                    • LaurenGT

                      Scoot local links

                      I've been approached from Scoot trying to sell me their local directory links. 
                      Its a one-off price of around £80 to be listed on all of their 500+ directories and £20 a month to be able to do any changes and to keep the web links active.
                      The list of the directories are here - http://submittrackz.scoot.co.uk/directories The question is, are the links of much benefit for local seo?
                      I was thinking of reselling this so the cost is not the problem so much, its just the quality of the links in question.
                      Thanks
                      Dave

                      Local Listings | | LaurenGT
                      0
                    • KempRugeLawGroup

                      Is eLocal a scam or legitimate directory for local SEO?

                      I just got an email from eLocal with information that is way farther off than any other email I have received from directories I know. I ran a search on them, and it definitely seems fishy. Plus, it's not showing up as a problem in my Moz Local account. However, I don't want an inconsistent listing if this is a legitimate site I should correct. Anyone have experience with them? What should I do? Thanks for the assistance, Ruben

                      Local Listings | | KempRugeLawGroup
                      0
                    • ColeLusby

                      Does anyone use Moz Local + Yext? How valuable is this for local businesses?

                      For brands that have a budget to pay $600 / year for valuable backlink directories, would you recommend Moz Local + Yext? I would like to hear some feedback on marketers that use Yext. Thanks,
                      Cole

                      Local Listings | | ColeLusby
                      0
                    • FluidAdvertising

                      How does dynamic call tracking affect local SEO?

                      I would like to begin tracking calls and offline conversions, but I am concerned that if I add a dynamic call tracking software that it will negatively affect SEO.

                      Local Listings | | FluidAdvertising
                      1
                    • Berner

                      Does embedding Google map help local SEO?

                      Hi I am curious if adding a embedded Google map to a footer helps for Local seo? Thank you

                      Local Listings | | Berner
                      1

                    Get started with Moz Pro!

                    Unlock the power of advanced SEO tools and data-driven insights.

                    Start my free trial
                    Products
                    • Moz Pro
                    • Moz Local
                    • Moz API
                    • Moz Data
                    • STAT
                    • Product Updates
                    Moz Solutions
                    • SMB Solutions
                    • Agency Solutions
                    • Enterprise Solutions
                    • Digital Marketers
                    Free SEO Tools
                    • Domain Authority Checker
                    • Link Explorer
                    • Keyword Explorer
                    • Competitive Research
                    • Brand Authority Checker
                    • Local Citation Checker
                    • MozBar Extension
                    • MozCast
                    Resources
                    • Blog
                    • SEO Learning Center
                    • Help Hub
                    • Beginner's Guide to SEO
                    • How-to Guides
                    • Moz Academy
                    • API Docs
                    About Moz
                    • About
                    • Team
                    • Careers
                    • Contact
                    Why Moz
                    • Case Studies
                    • Testimonials
                    Get Involved
                    • Become an Affiliate
                    • MozCon
                    • Webinars
                    • Practical Marketer Series
                    • MozPod
                    Connect with us

                    Contact the Help team

                    Join our newsletter
                    Moz logo
                    © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                    • Accessibility
                    • Terms of Use
                    • Privacy

                    Looks like your connection to Moz was lost, please wait while we try to reconnect.