Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Is there a Bug or other problem with Facebook Page 'invite friends' feature ?
- 
					
					
					
					
 Hi Im trying to use the invite friends feature on Facebook pages to send a page invite to some email contacts, as per #3 in this SME recent post of FB tips: http://www.socialmediaexaminer.com/five-lesser-known-facebook-page-features-for-marketers However whenever i click the 'invite friends' option the dialogue box swirls for a bit then disapears and nothing whatsoever happens, not just not being able to see invite email options but nothing at all happens, the loading box just disapears. Does anyone know if this is a current know issue bug or other way of doing this so it works ? (I have tried on 3 different pages) Many Thanks Dan 
- 
					
					
					
					
 also ive checked with some other page admins and they are definatly not seeing that drop down option for this or other pages they are admins for 
- 
					
					
					
					
 nothing happens when i press print screen  not having much luck with anything today am i not having much luck with anything today am i 
- 
					
					
					
					
 uhmm... I used keyboard. a print screen button. 
- 
					
					
					
					
 i use awsome screenshot and it wont capture drop down menu annoyingly !! what screenshot soft did you use and ill try that ? cheers dan 
- 
					
					
					
					
 I reeeeeally doubt that. Now, what are you seeing? attach a screenshot 
- 
					
					
					
					
 thanks again Dmitri but i definately don't see that option. Since i don't do you agree this could be being phased out ? 
- 
					
					
					
					
 See the screenshot below. 
- 
					
					
					
					
 Im not seeing it anywhere on that drop down list and have checked a couple of other pages i manage too and its just not there, do you think its being phased out and already has been for some users (also as per the penultimate comment on that SME article thread) ? 
- 
					
					
					
					
 Oh, that's when you click on that three dots icon, it's right below "invite friends". 
- 
					
					
					
					
 Good stuff Dimiti  thanks for that !! thanks for that !!All good up until point 5 where i dont see a 'suggest page' option , where do you see that in the list of friends after you click invite friends or somewhere else ? all best dan 
- 
					
					
					
					
 Ok, I figured it out. There is a misleading and not full info on the article you linked to. So, to make it work you gotta: - log out, log in as yourself;
- on LEFT side column find the business page
- then on cover photo, by "message" click three dots icon
- click "invite friends" if you want to invite friends
- click "suggest page", if you want to use email uploads
 Works like a charm 
- 
					
					
					
					
 HI Dimitri yes i have also tried firefox and same issue , the loading box pops up and swirls around a bit (to indicate a dialogue box is about to load) but then just disapears. I presume if pop ups were not enabled the dialogue box would not even begin to load ? cheers dah 
- 
					
					
					
					
 Hi. Have you tried in different browsers? do you have pop-ups enabled? 
Browse Questions
Explore more categories
- 
		
		Moz ToolsChat with the community about the Moz tools. 
- 
		
		SEO TacticsDiscuss the SEO process with fellow marketers 
- 
		
		CommunityDiscuss industry events, jobs, and news! 
- 
		
		Digital MarketingChat about tactics outside of SEO 
- 
		
		Research & TrendsDive into research and trends in the search industry. 
- 
		
		SupportConnect on product support and feature requests. 
Related Questions
- 
		
		
		
		
		
		Facebook.com / referral - What is it?
 Hi Moz community! Coming to you today to ask a two fold question about a mysterious source/medium combination and also social medium data in general. First question relates to the attached image named 'Facebook Referral.' We've made sure to apply correct tags to all of our campaigns, both organic and paid, and are having a difficult time figuring out where this source/medium comes from which is a bit troubling as it actually has pulled in some revenue over the past couple of months The second question is around general Facebook data. Our Facebook business manager is vastly over reporting clicks to landing pages. For instance, we saw about 1,700 clicks to site as reported by Facebook business manager, whereas Google Analytics only registered about 950. I know data between the two channels rarely lines up perfectly, but this seems like a rather wide variance. Can someone help me to understand this, and let me know if there is anyway to reduce the occurrence of one or both of the issues we're facing. Thanks! referral.PNG Social Media | | amichaels0
- 
		
		
		
		
		
		Facebook Name Change and Effect on SEO
 Hey Mozzers! Trying this one again as my timing was probably pretty bad with Easter. Working with a company who has about 20K followers on Facebook and about 500 backlinks to their current facebook page. They want to change the name of the page to better reflect the business. I need to advise on this but I'm not sure of and how it will effect them. Any one had any experience in this area? Social Media | | wearehappymedia0
- 
		
		
		
		
		
		Facebook Page - About/Description/General About/Mission - Questions
 Hi, Im just setting up a FB fan page for a client How terrible is it to use clients websites home page descriptive copy as the Facebook page long description ? Language is in Turkish which i don't speak so i'm not able to edit a new version of it just for FB and no budget to hire Turkish speaker to come up with something. So was going to copy & paste but that would be duplicate with HP obviously. How important is it to fill in 'Mission Statement' & 'General About' ? Especially if long description likely to already include that info ? I think long descrip is important for FB pages on seo etc etc but a good one eliminates importance of 'Mission' & 'General About', or is it still advisable to fill these in or are they just extra boxes for flexibility ? I take it when it comes to securing a vanity url (once we hit 25+ fans) for a foreign language version FB page it should ideally be brand name (which includes a keyword) in the local/target language ? The page name is already the brand name in English but since contains keyword is it best to rename into local target language similarly to the url for consistency and local targeting or better to keep one in Turkish and one in English ? Many Thanks Dan Social Media | | Dan-Lawrence0
- 
		
		
		
		
		
		Company FB Page Automatically Friend-Requesting Admins' Contacts
 Hola, So today we added 3 or 4 admins to our company FB page. Our company FB consists of a 'profile' and that 'profile' has create a FB 'page' for the business. All of a sudden, the profile (not the company 'page') started to get a new friends. We thought this was weird as we weren't using this for promotion, we were using the company FB page. Anyway, when we dug a little deeper, we found the profile had automatically sent friend requests to all of the admins' contacts (around 2,000 people!). When we checked the friend request page, we realised we can't cancel all the requests, they have to be done individually! Why would FB do this? It might not be so bad if it was actually inviting the admins' contacts to 'like' the business page, but it's just adding them to the main profile's friend list. The only solution we can find is to deactivate/delete the profile and keep the company page with all the admin attached. Any ideas on this one? It's very weird and now it just looks like our fleldgling business is spamming people! Cheers, Lewis Social Media | | PeaSoupDigital0
- 
		
		
		
		
		
		Why can't anyone check in on my Facebook Page?
 Once upon a time, we were able to check in at our office on Facebook. Then, one day, we just...couldn't. I didn't (at least intentionally) change any settings on the page. I can't seem to even find a setting for this. What happened, and how do I fix it? Thank you so much in advance. (Edited to include the Facebook URL) https://www.facebook.com/LegacyTravel Social Media | | cathibanks0
- 
		
		
		
		
		
		Where do the Facebook star ratings come from?
 I have a client whose FB page has a 5 star rating (apparently from 5 reviews) but I have no clue from where they are aggregated? I tried Google-ing for answers with no luck! Any idea? This is the page I am referring to... https://www.facebook.com/pages/Partners-in-Womens-Health-of-Jupiter-LLC/310303442400699?bookmark_t=page Social Media | | RickyShockley0
- 
		
		
		
		
		
		Has anyone else noticed a dramatic drop in Facebook post impressions?
 One of the clients I manage has over 5,000 Facebook fans. Whenever I'd make a post, it usually would get ~700-1,000 impressions. About two weeks ago I did my first promoted post. Ever since then, all the regular posts I've done have only gotten ~100 impressions . . . out of 5,325! I'm wondering if Facebook, once learning that you are willing to pay for promoted posts, secretly lowers your impression count so that you will pay for promoted posts more often, or if the timing of my promoted post was just a coincidence, and everyone started to see a decrease about two weeks ago. Does anyone know what's going on? Social Media | | UnderRugSwept0
- 
		
		
		
		
		
		Best option for Facebook Page/Usernames?
 Hey guys My first post here! currently trialling seomoz and impressed so far 🙂 My question relates to a choice of Facebook page/username for a client whose preference is to refer to their online business name by the domain name, where this business name includes his two most important keywords. So as an example: firstsecondthird.co.uk Now in terms of seo that's fine as search engines factor in keywords in the domain name, and even referring to domain name in website copy does not seem to pose too many issues. However on Facebook I've noticed that if we go with page name of: FirstSecondThird (obsiously we can't add .co.uk - I've used camel case for readability) then when using the facebook search the page does NOT get listed for any of the keywords as it appears it only matches on whole strings. So I'm going to recommend that he changes Faceook page name to First Second Third (with spaces) even though client does not really like this option. Do you guys think that makes sense? Also if I do make that change should I also go with fixed Username of First-Second-Third i.e. with hyphens or stick with one long string i.e. FirstSecondThird, which matches the domain name? Any advice appreciated. PS hope this is under right topic- several others seemed applicable Thanks Social Media | | redactuk0
 
			
		 
			
		 
					
				 
					
				 
					
				 
					
				 
					
				