• BBgmoro

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Turn SEO data into actionable content briefs

          Turn SEO data into actionable content briefs

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          Let your business shine with Listings AI

          Let your business shine with Listings AI

          Get found
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Access 20 years of data with flexible pricing
          Moz API

          Access 20 years of data with flexible pricing

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Local SEO
        4. Reviews and Ratings
        5. How does decimal rounding of reviews to stars work in ios appstore? Starting from which average review score to get full 5 star rating?

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        How does decimal rounding of reviews to stars work in ios appstore? Starting from which average review score to get full 5 star rating?

        Reviews and Ratings
        2
        5
        2322
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • lcourse
          lcourse last edited by

          How does decimal rounding of reviews  to stars work in ios appstore?
          Starting from which average review score to get full 5 star rating?

          Duolingo has a 5 star rating, but I doubt that they really have an all time  review average larger than 4,75. In the google playstore their average of the android version is 4,6. Does anybody know how apple calculates the star ratings or has an URL reference where this is explained?

          1 Reply Last reply Reply Quote 0
          • lcourse
            lcourse @Mobilio last edited by

            genius

            1 Reply Last reply Reply Quote 0
            • Mobilio
              Mobilio @lcourse last edited by

              Get iOS or Google Play link of app and paste it on SDTT (Structured Data Testing Tool).

              That's all. In SDTT they're even deep than 3 points...

              lcourse 1 Reply Last reply Reply Quote 1
              • lcourse
                lcourse @Mobilio last edited by

                Peter, thanks a lot.

                How did you get the 3 decimal ratings of the apps in itunes?

                Mobilio 1 Reply Last reply Reply Quote 0
                • Mobilio
                  Mobilio last edited by

                  Mobile dev here!

                  So for all stores (AppStore + GooglePlay + Microsoft Marketplace + Amazon App Store + etc) algorithm is simple - they calculate ALL ratings on all versions. Some of them only for local store, other for global.

                  Example Duolungo:
                  https://itunes.apple.com/bg/app/duolingo-learn-spanish-french/id570060128?mt=8 <- this is in local Bulgarian Market. 4.928 in 9 ratings.
                  https://itunes.apple.com/us/app/duolingo-learn-spanish-french/id570060128?mt=8 <- in US market. 4.791 in 4068 ratings.
                  https://play.google.com/store/apps/details?id=com.duolingo&hl=en <- Worldwide. 4.648 in 2343538 ratings.

                  As you can see sites provide correct review rating to Google but they rounding it. Probably your guess for over 4.75 is correct. There isn't official explanation from Google about this. Some sites showing 5 star rating system. Other 10 star - 0, 0.5, 1, 1.5, 2, 2.5, 3, 3.5, 4, 4.5, 5. For other it's complicated because i have seen even results as 4.2 and this is 100 star rating system.

                  lcourse 1 Reply Last reply Reply Quote 1
                  • 1 / 1
                  • First post
                    Last post

                  Browse Questions

                  Explore more categories

                  • Moz Tools

                    Chat with the community about the Moz tools.

                  • SEO Tactics

                    Discuss the SEO process with fellow marketers

                  • Community

                    Discuss industry events, jobs, and news!

                  • Digital Marketing

                    Chat about tactics outside of SEO

                  • Research & Trends

                    Dive into research and trends in the search industry.

                  • Support

                    Connect on product support and feature requests.

                  • See all categories

                  Related Questions

                  • vetofunk

                    Any Success Getting Fake 5 Star Google My Business Reviews Removed From Competitors?

                    Hi, I am working on a competitor who is obviously building up fake reviews using a 3rd party service. I need to build more evidence. A majority of his reviews on Google My Business, they are done by reviewers with very few reviews (no profile pic), and that seem to review 3-4 companies in the Chicagoland area the exact same day. This happens again and again. It started about 1.5 years ago. Before that everything looks normal. Any idea how much proof I need to actually get those reviews and/or his company removed? I am working on getting access to a private group on Facebook where he talks about it. Thanks in advance!

                    Reviews and Ratings | | vetofunk
                    1
                  • Virginia-Girtz

                    Review Schema Dropped Off A Cliff!?

                    Hello everyone, I recently implemented some review schema for my website which looked to be successful as my review stars were appearing in organic rankings with no problem! Yay! However... I've just checked in on where we are with these and they have literally dropped off a cliff and I have no idea why. See image attached with the graph that shows our reviews looking great in July/August then dropping off w/c 26th August. I literally have no idea why this has happened. The Schema Markup Tool shows no errors or issues with the markup either. Can anyone advise? 81Rv88Y

                    Reviews and Ratings | | Virginia-Girtz
                    0
                  • the-global-communicator

                    Any experiences with Reviews.io?

                    Hello, We have used Trustpilot.com for a few years in the past. Service was reasonable and they did what they were supposed to do. However, due to their price and requirement for a full-year payment upfront we stopped using their review collection service. Is someone using Reviews.io? They are included in Google Review Partners, which seems to be very encouraging:
                    https://support.google.com/adwords/answer/2375474?hl=en Also, they have a decent price for their intermediary package (about $ 89/month) and don't require a yearly contract like Trustpilot and some others. Any experiences you could share about Reviews.io will be appreciated. Luciano, The Translation Company Group

                    Reviews and Ratings | | the-global-communicator
                    0
                  • AL123al

                    Client wants to delete Google My Business Due to Bad Review

                    My client has received a bad review on Google and although has other good ones, wants to delete the current Google My Business page and open a new one. I disagree with this strategy but need some evidence to back it up. They are ranking well and so I don't want to upset the cart. I need reasons not to in terms of potentially harming rankings. Am I right that this could impact?

                    Reviews and Ratings | | AL123al
                    3
                  • BigChad2

                    What do the symbols in the profile avatars in Google listing reviews mean?

                    A client of mine noticed that some of their customers that leave GMB listing reviews have special symbols in their profile avatars (please look at the attachment).   Is this a sign of a influencer? Has anybody else noticed this? r6mhX

                    Reviews and Ratings | | BigChad2
                    0
                  • KempRugeLawGroup

                    Do ratings/reviews show up in Organic Search Results anymore?

                    I read about using schema or h1review to add markup that would get an individual person's review to show up in organic search, but it was from 2013. I did a few queries for keywords in my area, and none of the results had this. Then I did some queries for generic things like "best pizza in Tampa" and "coffee in tampa" and they didn't have it either. So, is this still something that can be done or not? I do see it when a review site like yelp comes up or in ads, but I'm specifically talking about organic search results from our website. Thanks, Ruben

                    Reviews and Ratings | | KempRugeLawGroup
                    0
                  • Ophelia619

                    Yelp Review From My Customer Removed

                    Hi, A customer of mine told me she created a yelp account just to give me a review.  She's a good customer and wanted to show me her appreciation.  I thanked her for taking the trouble.  About a week later, I see that her review was marked as "not recommended."  This was a legitimate review made by a real customer.  I'm angry that it was removed for no reason.  I noticed a competitor of mine has 18 yelp reviews and all of them show up just fine.  I also noticed that this same competitor is paying for ads from Yelp. A couple of years ago, another customer reviewed me on yelp and it was also labeled as "not recommended."  So I now have 2 "not recommended" reviews on Yelp that, if you ask me, imply that my reviews are fake.  After Yelp and Yahoo merged, I lost the 14 Yahoo reviews I had obtained from customers over the last six years.  I have also noticed over the years, that whenever I need to sign into my Yelp business account to update the data, it's locked until some pushy sales person calls and asks to speak to me in order to try to sell me ads on Yelp.  Anyone else hate Yelp?  They're obviously not really interested in making sure reviews are "real," they're just interested in selling expensive ads.

                    Reviews and Ratings | | Ophelia619
                    1
                  • RobertFisher

                    Having Yelp Reviews Removed

                    Since we all work with Yelp on a local basis, I believe many are aware that if a review is placed by a non customer about a company, Yelp will typically remove them if you show that it isn't valid, etc. We all know they made a show of outing those who posted fake reviews as well. Here is a question I have though: Have any of you been aware of Yelp taking down valid negative reviews for companies? I have just run into this and find it somewhat perplexing. If you know of this, I would love to hear how it happens? Thanks,

                    Reviews and Ratings | | RobertFisher
                    2

                  Get started with Moz Pro!

                  Unlock the power of advanced SEO tools and data-driven insights.

                  Start my free trial
                  Products
                  • Moz Pro
                  • Moz Local
                  • Moz API
                  • Moz Data
                  • STAT
                  • Product Updates
                  Moz Solutions
                  • SMB Solutions
                  • Agency Solutions
                  • Enterprise Solutions
                  • Digital Marketers
                  Free SEO Tools
                  • Domain Authority Checker
                  • Link Explorer
                  • Keyword Explorer
                  • Competitive Research
                  • Brand Authority Checker
                  • Local Citation Checker
                  • MozBar Extension
                  • MozCast
                  Resources
                  • Blog
                  • SEO Learning Center
                  • Help Hub
                  • Beginner's Guide to SEO
                  • How-to Guides
                  • Moz Academy
                  • API Docs
                  About Moz
                  • About
                  • Team
                  • Careers
                  • Contact
                  Why Moz
                  • Case Studies
                  • Testimonials
                  Get Involved
                  • Become an Affiliate
                  • MozCon
                  • Webinars
                  • Practical Marketer Series
                  • MozPod
                  Connect with us

                  Contact the Help team

                  Join our newsletter
                  Moz logo
                  © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                  • Accessibility
                  • Terms of Use
                  • Privacy

                  Looks like your connection to Moz was lost, please wait while we try to reconnect.