Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Googlebot being redirected but not users?
-
Hi,
We seem to have a slightly odd issue.
We noticed that a number of our location category pages were slipping off 1 page, and onto page 2 in our niche. On inspection, we noticed that our Arizona page had started ranking in place of a number of other location pages - Cali, Idaho, NJ etc. Weirdly, the pages they had replaced were no longer indexed, and would remain so, despite being fetched, tweeted etc.
One test was to see when the dropped out pages had been last crawled, or at least cached. When conducting the 'cache:domain.com/category/location' on these pages, we were getting 301 redirected to, you guessed it, the Arizona page. Very odd. However, the dropped out pages were serving 200 OK when run through header checker tools, screaming frog etc.
On the face of it, it would seem Googlebot is getting redirected when it is hitting a number of our key location pages, but users are not. Has anyone experienced anything like this? The theming of the pages are quite different in terms of content, meta etc.
Thanks.
-
Can anyone offer any insight on this? The issue shows no sign of improving, and our organic is tanking.
If this really is an issue on Google's side, and it appears based on our technical set up, how can I force Google to take note and reindex the pages?
Here are some more examples, from across a number of categories..
Category A:
Page that has dropped out of index: https://goo.gl/KEQ8Yh
Cached version of that page: https://goo.gl/DPzFWMPage that has dropped out of index: https://goo.gl/5KiQ4s Cached version of that page: https://goo.gl/myRWNg Category B: Page that has dropped out of index: https://goo.gl/pr3YQs
Cached version of that page: https://goo.gl/8SEYi5 Page that has dropped out of index: https://goo.gl/LqzDrg
Cached version of that page: https://goo.gl/iwPs45 Category
Page that has dropped out of index: https://goo.gl/YBZS7c Cached version of that page:https://goo.gl/n33QzG Page that has dropped out of index: https://goo.gl/Ht4gfO
Cached version of that page: https://goo.gl/u81vbA -
Weirdly, at the time this seemed to correct itself overnight without any fixes our end. However 6 months on and it has happened again... Only this time, all location pages have dropped out of index, but latest cache versions all redirect to the Kansas page.
Have checked log files for these relevant URLs, and all show 200 (and being crawled regularly). When you fetch them in SC the show as complete, and they are all still indexed in Bing.
Very confused!
-
Hi Nicola,
Have you checked your canonical tags to be sure that they are pointing to the correct URL? Sometimes with storefront pages people just copy/paste the same HTML, swapping out the contact information. But maybe they forgot to update the canonical tags?
Keep us updated!
-
Thanks for advice Chris. Have checked, and can't see any issues with htaccess or robots seem. A very strange one indeed!
-
Hi Anthony,
Desktop returns 200, whilst mobile returns a 302 to the mDOT site.
Thanks.
-
Hi Nicola,
Sounds like a very strange one indeed. I can't say I've ever heard of Google giving a redirect when other 3rd party crawlers give you a 200.
My only suggestion to begin the troubleshooting would be to have a look at your htaccess and maybe Robots to see if there are any directives in there addressing Google specifically.
Anthony's suggestion is also a great idea. At least you'll see what Google is picking up on those pages right now rather what they saw last time it was cached.
-
You mention these pages are returning 200 in SEO tools, but would you please share what are these URLs are returning when you Fetch as Googlebot in Google Search Console? Test it in both desktop and mobile versions.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Tool for user intent
Hello, Is there a tool that can tell me what the user intent of my keyword is and how I should present my page (the type of content users want to see it, what questions they want answered ? Thank you,
Intermediate & Advanced SEO | | seoanalytics0 -
301 Redirects to relative URLs not absolute a problem?
Hi we recently did a migration and a lot of content changed locations see: https://d.pr/i/RvqI81 Basically, the 301 goes to the correct location but its a relative URL (as you can see from the screenshot) rather than absolute URL. Do you think this is a high priority issue from an SEO standpoint, should we get the developer to change the redirects to absolute? Cheers.
Intermediate & Advanced SEO | | cathywix0 -
Htaccess - Redirecting TAG or Category pages
Hello Fellow Moz's, We have an issue redirecting some /TAG and /Category pages to inner pages. As an example we use: RedirectMatch 301 /category/Sample-Category(.*) https://OurDomain.com.au/New-Page//$1 That works well. The issue is we have other categories and tags that are named similar to /Sample-Category As an example, if we try to redirect /Sample-Category-1 to /New-Page-1 - it will not work, and redirects to /New-Page I assume this is because /Sample-Category is already being redirected, so anything after /Sample-Category like -1 or -2 or -3 etc, will not be recognized. Anyone know of a workaround?
Intermediate & Advanced SEO | | Jes-Extender-Australia0 -
Will 301 Redirects Slow Page Speed?
We have a lot of subdomains that we are switching to subfolders and need to 301 redirect all the pages from those subdomains to the new URL. We have over 1000 that need to be implemented. So, will 301 redirects slow the page speed regardless of which URL the user comes through? Or, as the old urls are dropped from Google's index and bypassed as the new URLs take over in the SERPs, will those redirects then have no effect on page speed? Trying to find a clear answer to this and have yet to find a good answer
Intermediate & Advanced SEO | | MJTrevens0 -
Should I redirect my xml sitemap?
Hi Mozzers, We have recently rebranded with a new company name, and of course this necessitated us to relaunch our entire website onto a new domain. I watched the Moz video on how they changed domain, copying what they did pretty much to the letter. (Thank you, Moz for sharing this with the community!) It has gone incredibly smoothly. I told all my bosses that we may see a 40% reduction in traffic / conversions in the short term. In the event (and its still very early days) we have in fact seen a 15% increase in traffic and our new website is converting better than before so an all-round success! I was just wondering if you thought I should redirect my XML sitemap as well? So far I haven't, but despite us doing the change of address thing in webmaster tools, I can see Google processed the old sitemap xml after we did the change of address etc. What do you think? I know we've been very lucky with the outcome of this rebrand but I don't want to rest on my laurels or get tripped up later down the line. Thanks everyone! Amelia
Intermediate & Advanced SEO | | CommT0 -
Language Detection redirect: 301 or 302?
We have a site offering a voip app in 4 languages. Users are currently 302 redirected from the root page to /language subpages, depending on their browser language. Discussions about the sense of this aside: Is it correct to use a 302 redirect here or should users be 301 redirected to their respective languages? I don't find any guideline on this whatsoever...
Intermediate & Advanced SEO | | zeepartner1 -
Cookies and redirects - what are the negative effects?
I am advising a client who wants to streamline their online customers experience through the use of cookies. The first time someone visits mysite.com, they will visit the normal index page, and on that page will be asked to identify themselves as a Personal or Business customer - and taken through to a relevant page. This will result in a cookie being added. The next time they come back to mysite.com, the cookie will automatically direct them from the index page to mysite.com/personal/ or mysite.com/business/. My question is, what are the SEO implications of this, especially given the fact the index page is their primary landing page for almost all organic traffic? Bots I realise that googlebot etc do not store cookies, so this should result in no change from the bots perspective (i.e. no redirect) but is it that simple? In effect we'll be showing the bot one thing and second time + visitors something else. Is this not effectively cloaking? All advice gratefully received!
Intermediate & Advanced SEO | | seomasters0 -
Htaccess Redirect with %C2%A0 in URL
Below is my setup for redirects in .htaccess file in my root word press installation. The www to non-www works well, so no problems there Other page redirects work well, too (example: redirect 301 /some-page/ http://mysite.com/another-page/ (I didn't post those because I have a few too many : ) So here it goes... RewriteEngine On
Intermediate & Advanced SEO | | pepsimoz
RewriteCond %{HTTP_HOST} ^www.mysite.com$ [NC]
RewriteRule ^(.*)$ http://mysite.com/$1 [R=301,L] BEGIN WordPress <ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule> END WordPress redirect 301 /archives/10-college- majors/ http://mysite.com/archives/10-college-majors/ redirect 301 /archives/10-college-%20majors/ http://mysite.com/archives/10-college-majors/ redirect 301 /archives/10-college-%C2%A0majors/ http://mysite.com/archives/10-college-majors/ I'm having a problem with the last 301 redirect: redirect 301 /archives/10-college-%C2%A0majors/ http://mysite.com/archives/10-college-majors/ not working... As you can see I've tried using other varations of the "space" but no go. I also used a redirect in cPanel's Redirect screen; testing all the possible options + wildcard I've also tried this: http://serverfault.com/questions/201829/using-special-characters-in-apache-mod-rewrite-rule (perhaps unsuccessfully, because it caused a 500 server error and it's a different situation in my case) I also saw something here: http://www.webmasterworld.com/apache/3908682.htm but I don't know if it works and how I would implement that + do so without compromising ALL other redirects. Note: the URL displays with a space in the address bar of all major web browsers: http://mysite.com/10-college- majors/ and goes to a 404 page I have a goregous page / PR6 / high authority site linking to the URL on my site, but they copied the URL with a space somehow. I contacted the person responsible for the website and he claims it works fine (aka he didn't check it). Is there a clean way to redirect ONLY this problematic URL without compromising other redirects, etc? Any ideas would be great. I'll respond with progress. Thanks in advance. UPDATE the redirect works, and it did work. Even so, when looking at source of page linking to mine, the URL looks like this: ``` http://mysite.com/archives/10-college- majors/ Clicking the URL in Source View in FireFox takes me to ``` http://mysite.com/archives/10-college-%C2%A0majors/ none of my 301 redirects should direct there. I don't have any redirect plugins either.0