• esmeralda-LT82Li
        All notifications
        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Track your brand’s footprint in AI search
          Moz Pro

          Track your brand’s footprint in AI search

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          Let your business shine with Listings AI

          Let your business shine with Listings AI

          Get found
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Access 20 years of data with flexible pricing
          Moz API

          Access 20 years of data with flexible pricing

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. SEO and Digital Marketing Forum
        2. Categories
        3. Product Support
        4. Crawl error robots.txt
        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Crawl error robots.txt

        Product Support
        12 5 3.7k
        • Watching
          Notify me of new replies.
          Show question in unread.
        • Not Watching
          Do not notify me of new replies.
          Show question in unread if category is not ignored.
        • Ignoring
          Do not notify me of new replies.
          Do not show question in unread.
        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with topic management privileges can see it.
        • Mandiram
          Mandiram last edited by

          Hello, when trying to access the site crawl to be able to analyze our page, the following error appears:

          **Moz was unable to crawl your site on Nov 15, 2017. **Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster.

          Can help us?

          Thanks!

          1 Reply Last reply Reply Quote 0
          • MusixLirik
            MusixLirik @Linda-Vassily last edited by

            @Linda-Vassily yes

            1 Reply Last reply Reply Quote 0
            • Tomas29
              Tomas29 last edited by

              The page is: https://frizzant.com/ And don't have noindex

              1 Reply Last reply Reply Quote 0
              • Mandiram
                Mandiram last edited by

                Thanks Lind and Tawny! i 'll check it

                1 Reply Last reply Reply Quote 0
                • tawnycase
                  tawnycase last edited by

                  Hey there!

                  This is a tricky one — the answer to these questions is almost always specific to the site and the Campaign. For this Campaign, it looks like your robots.txt file returned a 403 forbidden response to our crawler: https://www.screencast.com/t/f42TiSKp

                  Do you use any kind of DDOS protection software? That can give our tools trouble and cause us to be unable to access the robots.txt file for your site.

                  I'd recommend checking with your web developer to make sure that your robots.txt file is accessible to our user-agent, rogerbot, and returning a 200 OK status for that user-agent. If you're still having trouble, it'll be easier to assist you if you contact us through [email protected], where we can take a closer look at your account and Campaign directly.

                  1 Reply Last reply Reply Quote 0
                  • Linda-Vassily
                    Linda-Vassily last edited by

                    I just popped that into ScreamingFrog and I don't see a noindex on that page, but I do see it on some other pages. (Though that shouldn't stop other pages from being crawled.)

                    Maybe it was just a glitch that happened to occur at the time of the crawl. You could try doing another crawl and see if you get the same error.

                    1 Reply Last reply Reply Quote 0
                    • Mandiram
                      Mandiram last edited by

                      The page is: http://www.yogaenmandiram.com/ And don't have noindex

                      1 Reply Last reply Reply Quote 0
                      • Linda-Vassily
                        Linda-Vassily last edited by

                        Hmm. How about on the page itself? Is there a noindex?

                        1 Reply Last reply Reply Quote 0
                        • Mandiram
                          Mandiram last edited by

                          Yes, our robots.txt it's very simple:

                          User-agent: *
                          Disallow: /wp-admin/
                          Allow: /wp-admin/admin-ajax.php

                          😕

                          1 Reply Last reply Reply Quote 0
                          • Linda-Vassily
                            Linda-Vassily last edited by

                            That just says that you are blocking the Moz crawler. Take a look at your robots.txt file and see if you have any exclusions in there that might cause that page not to be crawled. (Try going to yoursite.com/robots.txt or you can learn more about this topic here.)

                            1 Reply Last reply Reply Quote 0
                            • Mandiram
                              Mandiram last edited by

                              Sorry, the image don't appear 😮 
                              Try now

                              1 Reply Last reply Reply Quote 0
                              • Linda-Vassily
                                Linda-Vassily last edited by

                                It looks like the error you are referring to did not come through in your question. Could you try editing it?

                                MusixLirik 1 Reply Last reply Reply Quote 0
                                • 1 / 1
                                • First post
                                  Last post

                                Explore more categories

                                • Moz Tools

                                  Chat with the community about the Moz tools.

                                  Getting Started
                                  Moz Pro
                                  Moz Local
                                  Moz Bar
                                  API
                                  What's New

                                • SEO Tactics

                                  Discuss the SEO process with fellow marketers

                                  Content Development
                                  Competitive Research
                                  Keyword Research
                                  Link Building
                                  On-Page Optimization
                                  Technical SEO
                                  Reporting & Analytics
                                  Intermediate & Advanced SEO
                                  Image & Video Optimization
                                  International SEO
                                  Local SEO

                                • Community

                                  Discuss industry events, jobs, and news!

                                  Moz Blog
                                  Moz News
                                  Industry News
                                  Jobs and Opportunities
                                  SEO Learn Center
                                  Whiteboard Friday

                                • Digital Marketing

                                  Chat about tactics outside of SEO

                                  Affiliate Marketing
                                  Branding
                                  Conversion Rate Optimization
                                  Web Design
                                  Paid Search Marketing
                                  Social Media

                                • Research & Trends

                                  Dive into research and trends in the search industry.

                                  SERP Trends
                                  Search Behavior
                                  Algorithm Updates
                                  White Hat / Black Hat SEO
                                  Other SEO Tools

                                • Support

                                  Connect on product support and feature requests.

                                  Product Support
                                  Feature Requests
                                  Participate in User Research

                                • See all categories

                                • 403 crawl error
                                  ghrisa65
                                  ghrisa65
                                  0
                                  6
                                  1.8k

                                • Crawl test
                                  Karen_Dauncey
                                  Karen_Dauncey
                                  0
                                  3
                                  1.0k

                                Get started with Moz Pro!

                                Unlock the power of advanced SEO tools and data-driven insights.

                                Start my free trial
                                Products
                                • Moz Pro
                                • Moz Local
                                • Moz API
                                • Moz Data
                                • STAT
                                • Product Updates
                                Moz Solutions
                                • SMB Solutions
                                • Agency Solutions
                                • Enterprise Solutions
                                • Digital Marketers
                                Free SEO Tools
                                • Domain Authority Checker
                                • Link Explorer
                                • Keyword Explorer
                                • Competitive Research
                                • Brand Authority Checker
                                • Local Citation Checker
                                • MozBar Extension
                                • MozCast
                                Resources
                                • Blog
                                • SEO Learning Center
                                • Help Hub
                                • Beginner's Guide to SEO
                                • How-to Guides
                                • Moz Academy
                                • API Docs
                                About Moz
                                • About
                                • Team
                                • Careers
                                • Contact
                                Why Moz
                                • Case Studies
                                • Testimonials
                                Get Involved
                                • Become an Affiliate
                                • MozCon
                                • Webinars
                                • Practical Marketer Series
                                • MozPod
                                Connect with us

                                Contact the Help team

                                Join our newsletter
                                Moz logo
                                © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                • Accessibility
                                • Terms of Use
                                • Privacy

                                Looks like your connection to Moz was lost, please wait while we try to reconnect.