Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
FAQ page structure
-
I have read in other discussions that having all questions on an FAQ page is the way to go and then if the question has an answer worthy of its own page, you should abbreviate the answer and link to the page with more content.
My question is when using some templates in WP, they have a little + button you can click and it reveal the answer to the question. Does this hurt SEO versus having all text visible and then using headers/subheaders?
An example of the + button https://fyrfyret.dk/faq/
-
Makes perfect sense. Thanks a lot. Just the type of feedback I was looking for.
-
Thanks. That was kind of my thought. I wasnt convinced the setup as now is the best. Thanks for the feedback, it is much appreciated!
-
^^ these are both great answers.
I'll add one thing: I often view FAQ pages as a great opportunity to earn featured snippets for specific questions related to a brand. I can't say for certain, and this may not at all be a goal of yours, but the HTML structure this WP theme element utilizes probably doesn't lend itself to stand out for earning any featured snippets. If you break them out of the FAQ element, utilize headers well, and maybe even consider schema markup, there's a chance you could earn a featured snippet or two among those frequently asked questions.
-
I'm afraid we're in a bit of a state of limbo on this issue, Nickington.
Currently, Google's ranking is based on the desktop version of the site for both desktop and mobile results.
Google has clearly stated, and many tests have confirmed, that content which is not visible unless a user interacts with the page (such as having to click the drop-down for the FAQ result) is deemphasized in search results.
BUT! Google has also stated that they are in the midst of changing to a mobile-first index which will mean that the mobile version of websites will be used for ranking assessment. In addition, they've been quite clear that at that point, since things like accordion drop-downs are so much better UX for mobile users, that kind of hidden content will no longer be "penalised".
Unfortunately, there's been no declared date for when the switch to the mobile Index will occur. Instead, they've said that it will be rolled out gradually to individual sites as they detect that the mobile version of a site is ready for it. This means it's entirely impossible to assess when the changeover might apply to your site.
So for absolute best SEO, the solution is unfortunately a bunch of extra work for a hybrid solution
My best recommendation would be to build out the FAQ content using headers and sub-headers so the content is fully visible on the page and gets full indexing authority from the search engine. Then keep an eye on the mobile indexing of your site to detect when it appears that it has moved fully into the mobile-first Index stage, and at that point redo the FAQ page to utilize the accordion drop downs instead.
The alternative would be to build out the page using the accordion drop downs to start with, and accept the fact that it will be some time before that hidden content has a chance to rank effectively. this would definitely be a second-best option in my opinion.
Does that all make sense?
Paul
-
Hi Nickington,
Good question!
The FAQs are for better UX.
Also, thinking on mobile UX it is great to have a list and quickly find out the option that I really need.
Browseo's amazing tool might help you to kow out what are the signasl that the algorithms can read about a page of your website.Said that, I think that your FAQs page is doing great.
Although you might consider to check the Moz SEO Guide on regard the Meta Keywords. Good luck!Mª Verónica
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Page Optimization Error
Hi, I am trying to track a page optimization feature for one of my project, https://shinaweb.com but i keep getting this below error: "PAGE OPTIMIZATION ERROR
On-Page Optimization | | shinawebnavid
There was a problem loading this page. Please make sure the page is loading properly and that our user-agent, rogerbot, is not blocked from accessing this page." I checked robots.txt file, it all looks fine. Not sure what is the problem? Is it a problem with Moz or the website?0 -
Pages Competing With One Another
Hello, We are ranking for an acronym, which I understand can lead to fickle rankings. However, we have two pages ranking page one - two for the same keyword, but they do so in spite of each other. By this I mean, one page will rank, while the other is nowhere to be found. It seems that the one page (a blog post) is more likely to rank on the weekends while the product page is more likely to rank on the weekdays. I would like the product page to rank all the time, and to target another keyword with the blog post. Would removing the keyword from the blog post allow the product page to rank all the time - or would it lead to no pages ranking during times when the blog post would otherwise be ranking? I should note the blog post has more external links and is not exactly optimized for the keyword, while the product page has more internal links and is optimized for the keyword.
On-Page Optimization | | Tom3_152 -
Is it better to keep a glossary or terms on one page or break it up into multiple pages?
We have a very large glossary of over 1000 industry terms on our site with links to reference material, embedded video, etc. Is it better for SEO purposes to keep this on one page or should we break it up into multiple pages, a different page for each letter for example? Thanks.
On-Page Optimization | | KenW0 -
What to do with removed pages and 404 error
I recently removed about 600 'thin' pages from my site which are now showing as 404 errors in WMT as expected. As I understand it I should just let these pages 404 and eventually they'll be dropped from the index. There are no inbound links pointing at them so I don't need to 301 them. They keep appearing in WMT as 404's though so should I just 'mark as fixed' until they stop appearing? Is there any other action I need to take?
On-Page Optimization | | SamCUK0 -
Home page and category page target same keyword
Hi there, Several of our websites have a common problem - our main target keyword for the homepage is also the name of a product category we have within the website. There are seemingly two solutions to this problem, both of which not ideal: Do not target the keyword with the homepage. However, the homepage has the most authority and is our best shot at getting ranked for the main keyword. Reword and "de-optimise" the category page, so it doesn't target the keyword. This doesn't work well from UX point of view as the category needs to describe what it is and enable visitors to navigate to it. Anybody else gone through a similar conundrum? How did you end up going about it? Thanks Julian
On-Page Optimization | | tprg0 -
Missing meta descriptions on indexed pages, portfolio, tags, author and archive pages. I am using SEO all in one, any advice?
I am having a few problems that I can't seem to work out.....I am fairly new to this and can't seem to work out the following: Any help would be greatly appreciated 🙂 1. I am missing alot of meta description tags. I have installed "All in One SEO" but there seems to be no options to add meta descriptions in portfolio posts. I have also written meta descriptions for 'tags' and whilst I can see them in WP they don't seem to be activated. 2. The blog has pages indexed by WP- called Part 2 (/page/2), Part 3 (/page/3) etc. How do I solve this issue of meta descriptions and indexed pages? 3. There is also a page for myself, the author, that has multiple indexes for all the blog posts I have written, and I can't edit these archives to add meta descriptions. This also applies to the month archives for the blog. 4. Also, SEOmoz tells me that I have too many links on my blog page (also indexed) and their consequent tags. This also applies to the author pages (myself ). How do I fix this? Thanks for your help 🙂 Regards Nadia
On-Page Optimization | | PHDAustralia680 -
How to Define Best URL Structure for Product Pages?
I am working on my website to edit structure with help of Google's search engine optimization starter guide. There is really good instruction to define URL structure which help us to perform well over Google's organic search. I have resolved issues regarding category pages but, I have confusion to define best URL structure for product pages. My website's product page URL structure is as follow. http://www.vistastores.com/marketumbrellas-californiaumbrella-slpt758-f13-red.html http://www.vistastores.com/homefurniture-winsomewood-93630.html URL structure is constructed with following terms. 1. Root Category Name (Market Umbrellas or Home Furniture or ....) 2. Brand Name 3. Manufacturer Part Number I am not happy with this structure and also not performing well over Google's organic search. I am thinking to include product name or title tag in URL after root domain. But, it may create very long URL and create issues in organic search display. Does it really matter to perform well over Google's organic search? How can I define best URL structure for product pages?
On-Page Optimization | | CommercePundit0 -
Page speed tools
Working on reducing page load time, since that is one of the ranking factors that Google uses. I've been using Page Speed FireFox plugin (requires FireBug), which is free. Pretty happy with it but wondering if others have pointers to good tools for this task. Thanks...
On-Page Optimization | | scanlin0