• majorAlexa

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Local SEO
        4. Local Listings
        5. Seasonal Setting Options for Google My Business

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Seasonal Setting Options for Google My Business

        Local Listings
        3
        11
        4341
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • MainstreamMktg
          MainstreamMktg last edited by

          Hi there,

          Not sure if anyone will have any insight but I have a seasonal business that I am closed for from September to March. I don't want to mark my business as  "permanently closed" through Google My Business as I don't want my customers to think I've gone out of business. I've seen a few times through forums that you can change your business to temporarily closed, but I can't find the specifics on how to do this. Any insight, suggestion or resources would be great!

          Thanks!

          1 Reply Last reply Reply Quote 1
          • JonathanLeplang
            JonathanLeplang @MiriamEllis last edited by

            Here is the answer that I've received:

            "Hi

            At the moment the work round is to set as open for 1 minute at 2am on Monday morning.

            It worked for a top contributor but not for Nathan who tried it.

            I think it could be a bug affecting older GmB entries?

            Its been known about for a long time.

            Andrew."

            1 Reply Last reply Reply Quote 0
            • MainstreamMktg
              MainstreamMktg @MiriamEllis last edited by

              Brick and mortar - I have a patio furniture store.

              1 Reply Last reply Reply Quote 0
              • MiriamEllis
                MiriamEllis Subject Expert @MainstreamMktg last edited by

                Thank you for documenting your experience, Matt. May I ask, is your business a service area business (like a plumber), or brick-and-mortar?

                MainstreamMktg 1 Reply Last reply Reply Quote 0
                • MainstreamMktg
                  MainstreamMktg last edited by

                  I actually ended up finding a link for Google Customer Service and got on a support call with a rep to review my situation. There was quite a bit of back and forth and proof required to show why I wanted "temporarily closed" vs. Closed and I needed to provide a 're-opening date' to achieve this. But I was able to achieve it.

                  The other thing to mention is that there are two ways you can be found on Google for Business listings:  1) via Google Maps Search (google.com/maps) and 2) Google Search.

                  For the Google Maps Search it is not possible (I confirmed with a Google specialist) to temporarily close a location via the Maps. Google Maps requires you to be open or closed.

                  For Google Search, once the seasonal location is ready to re-open you have to contact them again to have "Temporarily Closed" removed from your listing.

                  Hope this helps.

                  MiriamEllis 1 Reply Last reply Reply Quote 0
                  • JonathanLeplang
                    JonathanLeplang @MiriamEllis last edited by

                    Hi Miriam,

                    I've posted on the GMB Forum and let you know if I've an answer. 😉

                    1 Reply Last reply Reply Quote 0
                    • MiriamEllis
                      MiriamEllis Subject Expert @JonathanLeplang last edited by

                      Hi Jonathan,

                      I wonder if Matt ever posted to the GMB forum. This seems like a bug. I would recommend reporting and would be grateful if you'd let me know what you hear from the Gold Product Experts there.

                      JonathanLeplang 2 Replies Last reply Reply Quote 0
                      • JonathanLeplang
                        JonathanLeplang @MiriamEllis last edited by

                        Hi Miriam,

                        I've the same issue. It seems that you need 1 opening day. You can check the video in attach.

                        Regards,

                        Jonathan

                        gmb-seasonal-closing-issue.mp4?dl=0

                        MiriamEllis 1 Reply Last reply Reply Quote 0
                        • MiriamEllis
                          MiriamEllis Subject Expert @MainstreamMktg last edited by

                          Hmm, I wonder if there's a bug, Matt. How this should work is that you simply remove your open hours when you're not open and then put them back up again when you are. But you're encountering an error message? If that's right, I'd take this to the Google My Business forum: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/bd-p/Basics_for_Business_Owners

                          Do a search there first to see if anyone else is encountering a similar problem right now. If not, post your business details, explain exactly what you're trying to do and ask if you're dealing with a bug or are making a misstep somewhere along the way.

                          JonathanLeplang 1 Reply Last reply Reply Quote 2
                          • MainstreamMktg
                            MainstreamMktg @MiriamEllis last edited by

                            Thank you so much for the suggestion. The info you tried above was the first way I tried to mark as temporarily closed but as soon as I tried to close all the "regular" hours I got an "invalid or missing data error". Do you know if this only works if there are special hours set (i.e. for holidays?)

                            MiriamEllis 1 Reply Last reply Reply Quote 0
                            • MiriamEllis
                              MiriamEllis Subject Expert last edited by

                              Hi Matt!

                              Glad you've asked, and you're right - you definitely don't want to mark your business as closed. Instructions for this are found in the Guidelines for Representing your Business on Google, which read:

                              Seasonal hours

                              ​If your business has seasonal hours, use the following guidelines:

                              • During the season in which you’re open, set hours that reflect the current season's opening hours. You may set special hours for holidays, temporary closures, or other events.
                              • When your business is out of season, remove all opening hours, so they appear as unset. Set your opening hours again at the beginning of your next open season.

                              Hope this helps and that you have a good open season!

                              MainstreamMktg 1 Reply Last reply Reply Quote 1
                              • 1 / 1
                              • First post
                                Last post

                              Browse Questions

                              Explore more categories

                              • Moz Tools

                                Chat with the community about the Moz tools.

                              • SEO Tactics

                                Discuss the SEO process with fellow marketers

                              • Community

                                Discuss industry events, jobs, and news!

                              • Digital Marketing

                                Chat about tactics outside of SEO

                              • Research & Trends

                                Dive into research and trends in the search industry.

                              • Support

                                Connect on product support and feature requests.

                              • See all categories

                              Related Questions

                              • Lazeh

                                Does Google prioritise local domains?

                                I'm in Australia targeting Australian traffic. I often see US domains in the Google SERPS and wonder if that indicates an opportunity for local (Australian) domains to rank?

                                Local Listings | | Lazeh
                                0
                              • Shorefield_Holidays

                                Where does the small description on a business listing come from in google maps?

                                Hi All, Simple question, but I'm struggling to find the answer, so I hope someone is able to help. The business I run is Oakdene Forest Park; Google Maps URL: https://www.google.com/maps/place/Oakdene™+Forest+Park/@50.8114372,-1.8598721,18z/data=!4m12!1m6!3m5!1s0x4873980ce90e4ef7:0x755579d631c25b33!2sOakdene™+Forest+Park!8m2!3d50.8114796!4d-1.8582842!3m4!1s0x4873980ce90e4ef7:0x755579d631c25b33!8m2!3d50.8114796!4d-1.8582842?hl=en Under the business name, it has a small description and for the life of me I don't know where Google is getting it from because a part of it is wrong. It looks like this: Oakdene™ Forest Park Rural Resort with Entertainment & a Spa I would like to remove the term 'Rural Resort' but where do I find it?? Thanks in advance for your help.

                                Local Listings | | Shorefield_Holidays
                                0
                              • bpurdue

                                "Duplicate" on Google Local - Attorney and Business Listing

                                For our law firm, we have a Google Local listing for the firm (Riddell Law LLC).  Google also created a local listing for one of the attorneys (Riddell) (we didn't create it, but are in the process of verifying it).  Both listings are at the same address.  Moz Local says these are "duplicates" - is that true?  Would Google penalize us for this?  I am not sure how to fix it - both the individual attorney and the business are in fact at the same address. If anyone has any advice I would greatly appreciate it!  Thank you!!

                                Local Listings | | bpurdue
                                0
                              • David-Kley

                                Google Places - Remove Completely vs. Permanently Closed?

                                This is a bit confusing to explain so bear with me please. We have a client that used to have an old law practice with a partner. The site and backlinks were very large and it had a lot of domain authority. It also had a very large citation profile and history. The two lawyers have since split, but there remains multiple Google Places listings out there for the old partnership. We have fixed the one showing the old business practice name, but not the one that he setup for his personal name. One of the biggest hassles is that the old location he setup has his attorney name in the actual listing. The issue is that we cannot close the old listing (we tried this), as it comes up permanently closed when you Google his name. If you search for his new Law Firm, the correct business listing that we have set up will show. The new listing also includes his name and has over 50 five star reviews. We hoped that the large amount of legitimate reviews would get rid of or at least suppress the old listing, but it is not happening. So I am a bit confused as to what to do. If we close the old listing Google shows the red "permanently closed" listing when you Google his name. We cannot update the old listing information to show his new address as then it will compete with the new listing that we setup that shows all the positive reviews. The old listing was not created by us, and the new one was. The new one shows when you search for his Law Firm name in Google, but not for his personal name i.e "NAME HERE ATTORNEY" or "HIS NAME and LOCATION" Interested to hear your thoughts. The only way I can think to fix this is to contact Google directly and see if there is a way to permanently delete the listing from Google maps, but I am not aware that this is possible.

                                Local Listings | | David-Kley
                                0
                              • ParadigmPCB

                                How do you go about updating / correcting bad business listings when you cannot contact the website directly?

                                There is a business listing I wish to correct / update on 411dir.biz There is no way to contact the website online, and in cases like this, I try to do a whois lookup, and reach out via the email / phone number there. This site seems impossible to connect with, has anybody else come up against situations like this in the past, if so what do you tell your client / what other approaches do people have? Thanks!

                                Local Listings | | ParadigmPCB
                                0
                              • BohmKalish123

                                Google My Business- Will a large service area dilute local search results?

                                I am considering adding our actual service area to our Google My Business profile, but I don't want this to dilute our local search results.  As it is, we come up in the top 3 or so when searched in our HQ's city and several nearby cities when you search for us in Google Maps (although when I look at the top 10 organic for Google for some reason when you search for these cities + our keywords Google doesn't show any local results). Our actual service area is fairly large, comprising the states of CA & Hawaii & parts of CO, AZ, and UT.  I would be adding the service area by zip code rather than radius, as a radius wouldn't make any sense in this case (particularly considering the distance between HI and CA).  Is it better to keep our relatively high ranking in local results?  Will adding the service area not affect local results negatively? Also, do you know why Google isn't showing me local results when I look for our keywords + our nearby cities?  When I look for these keywords in larger cities like LA or San Diego, Google always shows me local results.

                                Local Listings | | BohmKalish123
                                0
                              • JohnWeb12

                                Does Google Penalize for Hiding Address?

                                I have a situation where a client is working out of their home. I know that Google does not like when you list a business with a home address so we have hidden the address on Google, but are wondering if Google penalizes businesses for hiding it? When listing them to other directories we do our best to find ones that we can hide the first line of the address. But does that matter? Should we just be listing to our normal directories with the address visible? Does a mix of hidden addresses and visible ones hurt your rankings? Thanks in advance for your help!

                                Local Listings | | JohnWeb12
                                0
                              • studio35design

                                Competitor outranking me on google with their yelp, facebook and youtube pages

                                I'm working to rank for a local search term (my city wedding photographers). I'm frustrated that my competitor is outranking me not with their website (they are no. #9 and I'm #6) but with their Yelp account (#1) Facebook Account (#5) and Youtube account (#7 - not outranking me, but right below me). I'm going to continue working on my SEO to hopefully get higher up, but even then, they are basically dominating page 1 with their links. It gets worse on page 2. They are showing up 5 times for youtube/vimeo videos, and 1 time with a spammy landing page with no images, full of keyword anchored links to their main site. What gives? Since when are social media profiles outranking local sites on google organic searches? Could it be that our keyword is just so low competition that google has allowed all this stuff to rank so highly?

                                Local Listings | | studio35design
                                0

                              Get started with Moz Pro!

                              Unlock the power of advanced SEO tools and data-driven insights.

                              Start my free trial
                              Products
                              • Moz Pro
                              • Moz Local
                              • Moz API
                              • Moz Data
                              • STAT
                              • Product Updates
                              Moz Solutions
                              • SMB Solutions
                              • Agency Solutions
                              • Enterprise Solutions
                              • Digital Marketers
                              Free SEO Tools
                              • Domain Authority Checker
                              • Link Explorer
                              • Keyword Explorer
                              • Competitive Research
                              • Brand Authority Checker
                              • Local Citation Checker
                              • MozBar Extension
                              • MozCast
                              Resources
                              • Blog
                              • SEO Learning Center
                              • Help Hub
                              • Beginner's Guide to SEO
                              • How-to Guides
                              • Moz Academy
                              • API Docs
                              About Moz
                              • About
                              • Team
                              • Careers
                              • Contact
                              Why Moz
                              • Case Studies
                              • Testimonials
                              Get Involved
                              • Become an Affiliate
                              • MozCon
                              • Webinars
                              • Practical Marketer Series
                              • MozPod
                              Connect with us

                              Contact the Help team

                              Join our newsletter
                              Moz logo
                              © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                              • Accessibility
                              • Terms of Use
                              • Privacy

                              Looks like your connection to Moz was lost, please wait while we try to reconnect.