• ramc-7JcUnB

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Turn SEO data into actionable Content Briefs
          Moz Pro

          Turn SEO data into actionable Content Briefs

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Access 20 years of data with flexible pricing
          Moz API

          Access 20 years of data with flexible pricing

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Technical SEO
        4. Moz crawler is not able to crawl my website

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        Moz crawler is not able to crawl my website

        Technical SEO
        moz crawler
        2
        2
        2711
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • JasonTorney
          JasonTorney Subscriber last edited by

          Hi, i need help regarding Moz Can't Crawl Your Site i also share screenshot that Moz was unable to crawl your site on Mar 26, 2022. Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
          my robts.txt also ok i checked it
          Here is my website https://whiskcreative.com.au
          just check it please as soon as possibe

          JCN-SBWD 1 Reply Last reply Reply Quote 0
          • JCN-SBWD
            JCN-SBWD Subscriber @JasonTorney last edited by

            @jasontorney Hi, I had the same problem after moving several of my websites to a Virtual Private Server that had enhanced security features.

            One of these features was specifically to stop the Moz bot from crawling websites, and the hosting engineers advised they had done this because it was particularly aggressive in nature.

            With my VPS control panel I have found the switch that allows me to disable bot blocking, and I occasionally do this if I'm grading a page with Moz, but advice from hosting support was to otherwise leave it active to protect the websites from attached (which means I don't get feedback from Moz crawls).

            If you check with your hosting company you may find that they have a similar bot blocker configured for security purposes.

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post

            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • paulavervo

              Unsolved The Moz.com bot is overloading my server

              rogerbot moz crawler

              The Moz.com bot is overloading my server. How to solve it?

              Moz Pro | | paulavervo
              0
            • Dan_Tala

              My website is constantly decreasing

              loss of ranking

              For few weeks ago my website is constantly decreasing in search position. I lost keywords and is gooooing down.
              Although it is well rated on several on page and off page seo verification software that I have tried.
              I checked Google search console and Analytics and found no major problems. However… from one day to another it keeps going down.
              I also checked what the main competitors are doing and they are not doing well, at all.
              The main competitor actually has a creepy website. Totally devoid of onpage or offpage SEO but with an enormous number of backlinks. And of a very bad quality, which should disqualify it, still…
              Few weeks ago I changed something.
              In the pages I had H1, 4xH2, no H3 and an H4 without content.
              An unnatural H tag structure.
              Now I have H1, H2, H3, 3xH4, with the coherent information.
              Theoretically, Google should have been “happy” or I’m missing something. I use a SAAS platform.
              I just found out that they made changes to the keywords (tags).
              I am selling toner cartridges for printers.
              So…
              The tags are printer models and generate a url in which they have the products.
              Ex. https://www.sertit.ro/cartus-imprimanta-cilindru-color-hp-laserjet-pro-m-177fw goes to the products for that printer model.
              The question is… should I make tag canonical?
              Is it possible for products to loose so much in Google search?

              Technical SEO | | Dan_Tala
              0
            • Moeen2233

              Why Google de-rank a website.

              Hi, I was inspecting a website which is covering the topic of best wheelbarrow of 2021, it is a new website and and starts ranking on google. But, after few days it got de-rank automatically and Moz is also not showing any result to that. I was wandering why this just happened and what should I do if I made my website and will not face this kind of situation?

              Technical SEO | | Moeen2233
              0
            • amitdipsite15022020

              Multilingual website

              My website is https://www.india-visa-gov.in and we are doing multilingual. There are three options 1. TLD eg india-visa-gov.fr (French) india-visa-gov.de (German) 2. Subdomain eg: fr.india-visa-gov.in (French) de.india-visa-gov.in (German) 3. Folders https://www.india-visa-gov.in/fr/ (French) https://www.india-visa-gov.in/de/ (German) We have tried the 3rd option but need to know whether its better or not for the long term health from SEO. Does the MOZ DA carry better in Subdomain or TLD or Folders? What does MOZ recommend to maintain DA? Thanks

              Technical SEO | | amitdipsite15022020
              0
            • Jane.com

              Will Google crawl and rank our ReactJS website content?

              We have 250+ products dynamically inserted and sorted on our site daily (more specifically our homepage... yes, it's a long page). Our dev team would like to explore rendering the page server-side using ReactJS. We currently use a CDN to cache all the content, which of course we would like to continue using. SO... will Google be able to crawl that content? We've read some articles with different ideas (including prerendering): http://andrewhfarmer.com/react-seo/
              http://www.seoskeptic.com/json-ld-big-day-at-google/ If we were to only load the schema important to the page  (like product title, image, price, description, etc.) from the server and then let the client render the remaining content (comments, suggested products, etc.), would that go against best practices? It seems like that might be seen as showing the googlebot 1 version and showing the site visitor a different (more complete) version.

              Technical SEO | | Jane.com
              0
            • nlogix

              How preproduction website is getting indexed in Google.

              Hi team, Can anybody please help me to find how my preproduction website and urls are  getting indexed in Google.

              Technical SEO | | nlogix
              0
            • Taswirh

              Expired domain 404 crawl error

              I recently purchased a Expired domain from auction and after I started my new site on it, I am noticing 500+ "not found" errors in Google Webmaster Tools, which are generating from the previous owner's contents.Should I use a redirection plugin to redirect those non-exist posts to any new post(s) of my site? or I should use a 301 redirect? or I should leave them just as it is without taking further action? Please advise.

              Technical SEO | | Taswirh
              1
            • PrasanthMohanachandran

              Does redesigning the website effects the SEO?

              What are the precautions to be taken in redesigning the website ? do it effect on link building? I am planing to re design my website, most of the Keywords are already optimized by Google, and i have given many back links to it . After redesigning my website will it get effected? Kindly answer my question

              Technical SEO | | PrasanthMohanachandran
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.