Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
-
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP.
I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT!
IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved How long do you tell your SEO customers to wait before they start to see actual results from their SEO?
So, this is probably one of the most challenging questions for SEO agencies likes ours to answer. That is how long does it take for a business to see an increase in sales, because of the business investing in organic or local SEO. It ultimately comes down to how competitive the business sector is, we do know that. We are just wondering what various SEO companies tell their clients. Is it for example, they have to wait a minimum of six months of paying for SEO, before they can get the business on page one of Google? Or, instead, do you carry out an SEO audit at the start, and then make an estimate for how long it will take to get the business on page one of Google?
Moz Local | | sarahwalsh0 -
Solved "Your location could not be saved"
I have several locations on MOZ Local. I haven't had any trouble before, but now when I try to update anything (on any location) I get this error "Your location could not be saved" and if I attempt to navigate off the page it reminds me that my changes won't be saved. ???? I don't see anything wrong with any entries.
Moz Local | | c3ajeff0 -
Unsolved how to add my known backlinks manually to moz
hello
Moz Local | | icogems
i have cryptocurrency website and i found backlinks listed in my google webmasters dashboard, but those backlinks dont show in my moz dashboard even after 45 days. so my question is can i add those backlinks to moz, just to check my website real da score thanks,0 -
Unsolved Moz Local business listing
Hello, I just signed up for Moz local, when will all of the directories promised be populated with the information I filled out in the dashboard? It is my understanding, I just fill out my profile on Moz local and all the business listing will be automatically created and updated for me. or do I need to create the account on for example Manta and Forsquare and then you will update the existing account. Please reply back to me with clear answer and instructions to my question. Thank you!
Moz Local | | StreetInjerafood0 -
Unsolved New Google SERP Now Lazy Loading
Hello, Google has changed the way it displays it's SERPs with lazy loading new listings. Because of this the Moz Chrome Extension no longer shows results past first results. I also often find that when a site is ranked above the Maps, it doesn't display results. Is there a fix for this?
Moz Bar | | HercMagnus0 -
Moz Local and Apple Maps: How does the listing update work?
Hello, how are apple maps updated via Moz Local? We have a client who changed their business name within the last six months. We noticed one of the few items that has not changed to date within their Moz dashboard is the name of the business on Apple Maps. In the Accuracy grid, the only item not checked within the Apple Maps column is the business name. Does anyone know how this process works within the Moz Local portal? Is there something we can do to advance the name change on our end? Thank you.
Moz Local | | JaredBroussard1 -
Moz Local - Multiple locations - How to Add another Location
Hello, Im so new to Moz Local and currently I have 2 of my clients using the service. I'm trying to add a second location for one of my client. Can anyone give me insight...step by step on How to do this? Please take a look at the screenshot. Also I believe it shows the second location as a duplicate? Best Practice on how to approach this? Regards, Benny BfvGgGA.jpg
Moz Local | | bennybellagio2
