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Hi there! @alisajoycee
Looking in Link Explorer I can see that your Spam Score is 5%, anything under 30% is considered low, and the end goal isn't to get to 0, but rather to identify areas of your site that can be improved
Please take a look at our guide on investigating spam score.
It’s important to remember that Spam Score is NOT a measurement of the spamminess of links pointing to your site. It is NOT dependent on your backlink profile but instead represents the percentage of sites with similar features to the site you’re researching which we've found to be penalized or banned by Google.

I hope this helps!

Hello there!

Thanks for getting in touch.

I have checked that campaign and it looks like it was created on the 16th Dec 2015 and we have run 2 crawls for that campaign since it was set up.

If you still have concerns about your account please do write in to support [email protected] so we can keep your account details private.

Cheers!

Jo

@younus_5111

Hi there,
While it can be hard to know for sure if this was due to a temporary outage at the time you were generating that list I can offer some support to help you resolve this and additional resources.
Typically if you see the error 'getting keyword list failed' when uploading a list of keywords using the CSV import functionality this is often caused by characters such as á or à, or other accented characters. Please check through your keyword list and remove these characters.
If you're still having trouble please read through our guide here https://a-moz.groupbuyseo.org/help/keyword-explorer/keyword-lists/overview
and you can always create a ticket with our help team for additional support, please let them know the process you're following and any screenshots you have that might help them with diagnostics https://a-moz.groupbuyseo.org/help/contact

Best of luck!
Jo

Hi there!

Jo here from Moz support here. As Donald has suggested you can use OSE for this research.

If you have a Moz Pro subscription you can also check "linking domain", like this for example

https://a-moz.groupbuyseo.org/researchtools/ose/domains?site=a-moz.groupbuyseo.org&target=page&sort=domain_authority&page=1

We've got a guide here https://a-moz.groupbuyseo.org/help/guides/research-tools/open-site-explorer/linking-domains

I hope this helps, please do let me know if you would like more clarification or have any other queries.

Cheers!
Jo

Jo from the Moz help team here, I'm updating this thread with the new process to cancel:

• click on your profile icon on the top right-hand corner
• from the drop-down menu click on Account & Billing
• click "Cancel Moz Pro" https://screencast.com/t/KYRHgvCLd
• confirm cancellation on the next page

You can read more about how to cancel your account on our Help Hub  :]