Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
404 crawl errors from "tel:" link?
-
I am seeing thousands of 404 errors. Each of the urls is like this:
Everything is normal about that url except the "/tel:1231231234"
these urls are bad with the tel: extension, they are good without it.
The only place I can find this character string is on each page we have this code which is used for Iphones and such. What are we doing wrong?
Code:
Phone: <a href="[tel:1231231234](tel:7858411943)"> (123) 123-1234a> -
Here is another way you could handle it, in a separate program that detects a smartphone.
For a phone that can handle it, you do a redirect and for one that doesn't, you do something else
(obviously, I haven't tested this, but this way also has the upside that it tracks the clicks.
If your site uses this style of URL
Call 555 555 5555Or this if you handle URLs this way
Call 555 555 5555 -
Hi EugeneF
The problem with tel: is that most browsers don't know what to do with that, so they see it as a URL relative to your site, and when you try http://www.google.com/tel:1231231234 there is no such thing and of course, you get a 404 error.
So here is another gotcha that we will all have to cater for in our robots files and .htaccess files.
What you need to do, to handle that, is to detect that you are dealing with a smart browser that understands what to do with it, and only display those anchor links to those browsers.
The upside, of course, is that either robots or hopefully, real people are clicking on your phone links.
The downside is that if they are real people and they get a 404 error, you are giving them a bad surfing experience.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
520 Error from crawl report with Cloudflare
I am getting a lot of 520 Server Error in crawl reports. I see this is related to Cloudflare. We know 520 is Cloudflare so maybe the Moz team can change this from "unknown" to "Cloudflare 520". Perhaps the Moz team can update the "how to fix" section in the reporting, if they have some possible suggestions on how to avoid seeing these in the report of if there is a real issue that needs to be addressed. At this point I don't know. There must be a solution that Moz can provide like a setting in Cloudflare that will permit the Rogerbot if Cloudflare is blocking it because it does not like its behavior or something. It could be that Rogerbot is crawling my site on a bad day or at a time when we were deploying a massive site change. If I know when my site will be down can I pause Rogerbot? I found this https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/troubleshooting-crawl-errors/
Technical SEO | | awilliams_kingston0 -
Google Search Console "Text too small to read" Errors
What are the guidelines / best practices for clearing these errors? Google has some pretty vague documentation on how to handle this sort of error. User behavior metrics in GA are pretty much in line with desktop usage and don't show anything concerning Any input is appreciated! Thanks m3F3uOI
Technical SEO | | Digital_Reach2 -
"Noindex, follow" for thin pages?
Hey there Mozzers, I have a question regarding Thin pages. Unfortunately, we have Thin pages, almost empty to be honest. I have the idea to ask the dev team to do "noindex, follow" on these pages. What do you think? Has someone faced this situation before? Will appreciate your input!
Technical SEO | | Europarl_SEO_Team0 -
Link rel="prev" AND canonical
Hi guys, When you have several tabs on your website with products, you can most likely navigate to page 2, 3, 4 etc...
Technical SEO | | AdenaSEO
You can add the link rel="prev" and link rel="next" tags to make sure that 1 page get's indexed / ranked by Google. am I correct? However this still means that all the pages can get indexed, right? For example a webshop makes use of the link rel="prev" and ="next" tags. In the Google results page though, all the seperate tabs pages are still visible/indexed..
http://www.domain.nl/watches/?tab=1
http://www.domain.nl/watches/?tab=24
http://www.domain.nl/watches/?tab=19
etc..... Can we prevent this, and make sure only the main page get's indexed and ranked, by adding a canonical link on every 'tab page' to the main page --> www.domain.nl/watches/ I hope I explained it well and I'm looking forward to hearing from you. Regards, Tom1 -
Staging site and "live" site have both been indexed by Google
While creating a site we forgot to password protect the staging site while it was being built. Now that the site has been moved to the new domain, it has come to my attention that both the staging site (site.staging.com) and the "live" site (site.com) are both being indexed. What is the best way to solve this problem? I was thinking about adding a 301 redirect from the staging site to the live site via HTACCESS. Any recommendations?
Technical SEO | | melen0 -
Increase 404 errors or 301 redirects?
Hi all, I'm working on an e-commerce site that sells products that may only be available for a certain period of time. Eg. A product may only be selling for 1 year and then be permanently out of stock. When a product goes out of stock, the page is removed from the site regardless of any links it may have gotten over time. I am trying to figure out the best way to handle these permanently out of stock pages. At the moment, the site is set up to return a 404 page for each of these products. There are currently 600 (and increasing) instances of this appearing on Google Webmasters. I have read that too many 404 errors may have a negative impact on your site, and so thought I might 301 redirect these URLs to a more appropriate page. However I've also read that too many 301 redirects may have a negative impact on your site. I foresee this to be an issue several years down the road when the site has thousands of expired products which will result in thousands of 404 errors or 301 redirects depending on which route I take. Which would be the better route? Is there a better solution?
Technical SEO | | Oxfordcomma0 -
Does the rel="bookmark" tag have any SEO impication?
I'm assuming the rel="bookmark" tag doesn't have any SEO implications but I just wanted to make sure it wasn't viewed like a nofollow by search engines.
Technical SEO | | eli.boda0 -
Does the Referral Traffic from a Link Influence the SEO Value of that Link?
If a link exists, and nobody clicks on it, could it still be valuable for SEO? Say I have 1000 links on 500 sites with Domain Authority ranging from 35 to 80. Let's pretend that 900 of those links generate referral traffic. Let's assume that the remaining 100 links are spread between 10 domains of the 500, but nobody ever clicks on them. Are they still valuable? Should an SEO seek to earn more links like those, even though they don't earn referral traffic? Does Google take referral data into account in evaluating links? 5343313-zelda-rogers-albums-zelda-pictures-duh-what-else-would-they-be-picture3672t-link-looks-so-lonely.jpg Sad%20little%20link.jpg
Technical SEO | | glennfriesen1