Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Fixing a website redirect situation that resulted in drop in traffic
-
Hi,
I'm trying to help someone fix the following situation: they had a website, www.domain.com, that was generating a steady amount of traffic for three years. They then redesigned the website a couple of months ago, and the website developer redirected the site to domain.com but did not set up analytics on domain.com. We noticed that there was a drop in traffic to www.domain.com but have no idea if domain.com is generating any traffic since analytics wasn't installed.
To fix this situation, I was going to find out from the developer if there was a good reason to redirect the site. What would have prompted the developer to do this if www.domain.com had been used already for three years? Then, unless there was a good reason, I would change the redirect back to what it was before - domain.com redirecting to www.domain.com. Presumably this would allow us to regain the traffic to the site www.domain.com that was lost when the redirect was put in place.
Does this sound like a reasonable course of action? Is there anything that I'm missing, or anything else that I should do in this situation?
Thanks in advance!
Carolina
-
Hey Carolina,
Jarno has nailed it.
Just on a side note, if you want to see the traffic for http://domain.com your web developer should be able to supply you with the server logs which will tell you similar stats to regular analytics.
This is achievable because log files record requests to a server. Google Analytics record requests for pages with the Analytics code installed.
Hope you can sort it
Iain - Reload Media
-
Thanks for the suggestion about using www.compete.com! I'll check it out.
-
Thank you, Jarno! This is what I suspected; I just wanted to make sure I was on the right track and not overlooking anything.
-
Carolina,
I'm with Jarno. As for traffic to domain.com for the past 3 months, you might take a look at www.compete.com - while not perfect, it may give you an idea if the non-www domain was receiving traffic.
-
Carolina,
that sounds like a normal way to go, yes. If you used www.domain.com before i would definitely use it again. No only is it known by people perhaps but also for all the link juice (links pointing to your website) that were build to www.domain.com instead of domain.com. And i would urge them to install analytics on it as soon as possible.
Since it is new design site (no new content?) and the site has been redirected to another subdomain (www. is also a subdomain..) Google could possibly see this as a new website which in turn could mean that it could rank more difficult over time. This is not per se the case but it could happen.
I would urge the developer to undo the redirect immediately, and let him install analytics.If you do this you should be in the right direction again.
kind regards
Jarno
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to fix core web vital issue on shopify website , any recommned app from shopfiy store?
I'm facing challenges optimizing Core Web Vitals on my Shopify store. Does anyone have experience with Shopify apps that effectively address LCP, FID, and CLS issues? Any specific recommendations would be greatly appreciated.
Technical SEO | | faizalialiali0 -
My website is constantly decreasing
For few weeks ago my website is constantly decreasing in search position. I lost keywords and is gooooing down.
Technical SEO | | Dan_Tala
Although it is well rated on several on page and off page seo verification software that I have tried.
I checked Google search console and Analytics and found no major problems. However… from one day to another it keeps going down.
I also checked what the main competitors are doing and they are not doing well, at all.
The main competitor actually has a creepy website. Totally devoid of onpage or offpage SEO but with an enormous number of backlinks. And of a very bad quality, which should disqualify it, still…
Few weeks ago I changed something.
In the pages I had H1, 4xH2, no H3 and an H4 without content.
An unnatural H tag structure.
Now I have H1, H2, H3, 3xH4, with the coherent information.
Theoretically, Google should have been “happy” or I’m missing something. I use a SAAS platform.
I just found out that they made changes to the keywords (tags).
I am selling toner cartridges for printers.
So…
The tags are printer models and generate a url in which they have the products.
Ex. https://www.sertit.ro/cartus-imprimanta-cilindru-color-hp-laserjet-pro-m-177fw goes to the products for that printer model.
The question is… should I make tag canonical?
Is it possible for products to loose so much in Google search?0 -
I have a question about the impact of a root domain redirect on site-wide redirects and slugs.
I have a question about the impact (if any) of site-wide redirects for DNS/hosting change purposes. I am preparing to redirect the domain for a site I manage from https://siteImanage.com to https://www.siteImanage.com. Traffic to the site currently redirects in reverse, from https://www.siteImanage.com to https://siteImanage.com. Based on my research, I understand that making this change should not affect the site’s excellent SEO as long as my canonical tags are updated and a 301 redirect is in place. But I wanted to make sure there wasn’t a potential consequence of this switch I’m not considering. Because this redirect lives at the root of all the site’s slugs and existing redirects, will it technically produce a redirect chain or a redirect loop? If it does, is that problematic? Thanks for your input!
Technical SEO | | mollykathariner_ms0 -
Why did my website DA fell down?
Hello, Could you please let me know why might my website's DA have fallen down in merely a week? What might be a reason? I also noticed traffic from google dropped down at the very same week. Will be very thankful for any advise!
Technical SEO | | kirupa0 -
Sudden drop in Rankings after 301 redirect
Greetings to Moz Community. Couple of months back, I have redirected my old blog to a new URL with 301 redirect because of spammy links pointed to my old blog. I have transfer all the posts manually, changed the permalink structure and 301 redirected every individual URL. All the ranking were boosted within couple of weeks and regained the traffic. After a month I have observed, the links pointed to old site are showing up in Webmaster Tools for the new domain. I was shocked (no previous experience) and again Disavowed all links. Today, all the positions went down for new domain. My questions are: 1. Did the Disavow tool worked this time with new domain? All the links pointed to old domain were devaluated? Is this the reason for ranking drop? Or 2. 301 Old domain with Unnatural links causes the issue? 3. Removing 301 will help to regain few keyword positions? I'm taking this as a case study. Already removed the 301 redirect. Looking for solid discussion.Thanks.
Technical SEO | | praveen4390 -
How to fix broken links?
Hi, I use WordPress CMS with Yoast SEO plugin. I have just found out that my 403 errors increased dramatically. It seems that all my tags below of each post are being broken for some reason. When i click on the tags i get the following massage: **403 Forbidden Request forbidden by administrative rules. ** I assume it has something to do with the configuration within Yoast SEO plugin. Dose anyone know how should i fix that? Thanks, Raviv evsGujA
Technical SEO | | Indiatravelz0 -
301 redirect not working
Hi there! I have recently moved a domain that has been indexed by google and setup redirects so that it forwards to the new domain. It seems like the only redirect that actually is working is the canonical and main domain but every other page and or page nested within a folder are not working. Here is an example of some of the redirects. Am I doing this wrong? It seems to be going to the new domain but can't find the actual pages.... RewriteEngine On
Technical SEO | | twotd
RewriteBase /
RewriteCond %{HTTP_HOST} !agoodsweep.com$ [NC]
RewriteRule ^(.*)$ http://agoodsweep.com/$1 [L,R=301]
redirect 301 woodstoveservicerepair.html http://agoodsweep.com/woodstoveservicerepair/
redirect 301 /westchesterchimney.html http://agoodsweep.com/west-chester-chimney/ Thanks in advance for any help!!0 -
If a redirecting URL has more value than the website should I move it?
Client has two website addresses: Website A is a redirect to Website B. It has one indexed page. But this is the URL being used in collateral. It has the majority of back links, and citations everywhere list Website A as the URL. Website B is where the actual website lives. Google recognizes and indexes the 80+ pages. This website has very few backlinks going to it. This setup does not seem good for SEO. Moreover, the analytics data is completely messed up because Website B shows that the biggest referral source is... you guessed it Website A. I'm thinking going forward, I should: Move all the content from Website B to Website A. Setup Website B to permanently 301 Redirect to Website A. Is that the best course of action?
Technical SEO | | flowsimple0