Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Fixing a website redirect situation that resulted in drop in traffic
-
Hi,
I'm trying to help someone fix the following situation: they had a website, www.domain.com, that was generating a steady amount of traffic for three years. They then redesigned the website a couple of months ago, and the website developer redirected the site to domain.com but did not set up analytics on domain.com. We noticed that there was a drop in traffic to www.domain.com but have no idea if domain.com is generating any traffic since analytics wasn't installed.
To fix this situation, I was going to find out from the developer if there was a good reason to redirect the site. What would have prompted the developer to do this if www.domain.com had been used already for three years? Then, unless there was a good reason, I would change the redirect back to what it was before - domain.com redirecting to www.domain.com. Presumably this would allow us to regain the traffic to the site www.domain.com that was lost when the redirect was put in place.
Does this sound like a reasonable course of action? Is there anything that I'm missing, or anything else that I should do in this situation?
Thanks in advance!
Carolina
-
Hey Carolina,
Jarno has nailed it.
Just on a side note, if you want to see the traffic for http://domain.com your web developer should be able to supply you with the server logs which will tell you similar stats to regular analytics.
This is achievable because log files record requests to a server. Google Analytics record requests for pages with the Analytics code installed.
Hope you can sort it
Iain - Reload Media
-
Thanks for the suggestion about using www.compete.com! I'll check it out.
-
Thank you, Jarno! This is what I suspected; I just wanted to make sure I was on the right track and not overlooking anything.
-
Carolina,
I'm with Jarno. As for traffic to domain.com for the past 3 months, you might take a look at www.compete.com - while not perfect, it may give you an idea if the non-www domain was receiving traffic.
-
Carolina,
that sounds like a normal way to go, yes. If you used www.domain.com before i would definitely use it again. No only is it known by people perhaps but also for all the link juice (links pointing to your website) that were build to www.domain.com instead of domain.com. And i would urge them to install analytics on it as soon as possible.
Since it is new design site (no new content?) and the site has been redirected to another subdomain (www. is also a subdomain..) Google could possibly see this as a new website which in turn could mean that it could rank more difficult over time. This is not per se the case but it could happen.
I would urge the developer to undo the redirect immediately, and let him install analytics.If you do this you should be in the right direction again.
kind regards
Jarno
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to fix core web vital issue on shopify website , any recommned app from shopfiy store?
I'm facing challenges optimizing Core Web Vitals on my Shopify store. Does anyone have experience with Shopify apps that effectively address LCP, FID, and CLS issues? Any specific recommendations would be greatly appreciated.
Technical SEO | | faizalialiali0 -
Why did my website DA fell down?
Hello, Could you please let me know why might my website's DA have fallen down in merely a week? What might be a reason? I also noticed traffic from google dropped down at the very same week. Will be very thankful for any advise!
Technical SEO | | kirupa0 -
How to fix keyword cannibalization?
Hello All, I am a webmaster of http://www.bannerbuzz.com and I have some problem in keyword cannibalization in my store, i have lots of categories related to banners, and in Banner section my my keyword is vinyl banners and my all categories urls structure connected with vinyl banners, I am definitely sure that keyword cannibalization issue in my website and i want to resolve it as soon as possible, so can anyone please help me how can i resolve this issue with effective way or without affected my keyword ranking? My Keywords Vinyl Banners : http://www.bannerbuzz.com/full-color-vinyl-banners.html
Technical SEO | | CommercePundit
Custom Banners : http://www.bannerbuzz.com/custom-vinyl-banners.html
Outdoor Banners : http://www.bannerbuzz.com/outdoor-vinyl-banners.html My 1 keyword vinyl banners is affected, so can anyone please look at these pages and let me know how can i resolve keyword cannibalization from my website.? Thanks
BannerBuzz.com0 -
How to fix Google index after fixing site infected with malware.
Hi All Upgraded a Joomla site for a customer a couple of months ago that was infected with malware (it wasn't flagged as infected by google). Site is fine now but still noticing search queries for "cheap adobe" etc with links to http://domain.com/index.php?vc=201&Cheap_Adobe_Acrobat_xi in web master tools (about 50 in total). These url's redirect back to home page and seem to be remaining in the index (I think Joomla is doing this automatically) Firstly, what sort of effect would these be having on on their rankings? Would they be seen by google as duplicate content for the homepage (moz doesn't report them as such as there are no internal links). Secondly what's my best plan of attack to fix them. Should I setup 404's for them and then submit them to google? Will resubmitting the site to the index fix things? Would appreciate any advice or suggestions on the ramifications of this and how I should fix it. Regards, Ian
Technical SEO | | iragless0 -
What to do with 302 redirects being indexed
Hi there, Our site's forums include permalinks that for some reason uses an intermediary URL that 302 redirects to the URL with the permalink anchor. For example: http://en.tradimo.com/learn/chart-analysis/time-frames/ In the comments, there is a permalink to the following URL; en.tradimo.com/co/50c450005f2b949e3200001b/ (there is no content here, and never has been). This URL 302 redirects to the following final URL: http://en.tradimo.com/learn/chart-analysis/time-frames/?offset=0&limit=20#50c450005f2b949e3200001b The problem is, Google is indexing the redirect URL (en.tradimo.com/co/50c450005f2b949e3200001b/) and showing duplicate content even though we are using the nofollow tag on these links. Ideally, we would directly use the last link rather than redirecting. Alternatively, I'd say a 301 redirect would be preferable. But if both aren't available, is there a way to get these pages out of the index? Is the canonical tag the best way? I really wish I could just add /co/ to the robots.txt file, but I think they would still be in the index, right? Thanks for your help!
Technical SEO | | etruvian0 -
How do I fix a 301 Redirect Loop?
Saturday I waas doing some correcting of some duplicate titles, including nofollowing tags, etc. (my main problem was duplicate titles due to tags and categories being indexed). Now this morning I see that one of my pages refuses to load, citing a 301 redirect loop. http://www.incredibleinfant.com/feeding/switching-baby-formula/ Originally, the page was posted under the wrong category. http://www.incredibleinfant.com/uncategorized/switching-baby-formula I resaved it under the correct category (feeding) and now it won't load. Can someone help me figure out how to correct this mess? Thanks so much Heather
Technical SEO | | Gotmoxie0 -
Delete 301 redirected pages from server after redirect is in place?
Should I remove the redirected old pages from my site after the redirects are in place? Google is hating the redirects and we have tanked. I did over 50 redirects this week, consolidating content and making one great page our of 3-10 pages with very little content per page. But the old pages are still visible to google's bot. Also, I have not put a rel canonical to itself on the new pages. Is that necessary? Thanks! Jean
Technical SEO | | JeanYates0 -
Why is my website banned?
IMy website is Costume Machine at www.costumemachine.com . My site has been banned for 1 year now. I have requested that google reconsider my site 3 times without luck. The site is dynamic and basically pulls in feeds from affiliate sites. We have added over 1,500 pages of original content. The site has been running great since 2008 without any penalties. I don't think I got hit with any linking penalty. I cleaned up all questionable links last November when the penalty hit. Am I being hit with a "thin" site penalty? If that is the issue what is the best way to fix the problem?
Technical SEO | | tadden0
