• majorAlexa

        See all notifications

        Skip to content
        Moz logo Menu open Menu close
        • Products
          • Moz Pro
          • Moz Pro Home
          • Moz Local
          • Moz Local Home
          • STAT
          • Moz API
          • Moz API Home
          • Compare SEO Products
          • Moz Data
        • Free SEO Tools
          • Domain Analysis
          • Keyword Explorer
          • Link Explorer
          • Competitive Research
          • MozBar
          • More Free SEO Tools
        • Learn SEO
          • Beginner's Guide to SEO
          • SEO Learning Center
          • Moz Academy
          • MozCon
          • Webinars, Whitepapers, & Guides
        • Blog
        • Why Moz
          • Digital Marketers
          • Agency Solutions
          • Enterprise Solutions
          • Small Business Solutions
          • The Moz Story
          • New Releases
        • Log in
        • Log out
        • Products
          • Moz Pro

            Your all-in-one suite of SEO essentials.

          • Moz Local

            Raise your local SEO visibility with complete local SEO management.

          • STAT

            SERP tracking and analytics for enterprise SEO experts.

          • Moz API

            Power your SEO with our index of over 44 trillion links.

          • Compare SEO Products

            See which Moz SEO solution best meets your business needs.

          • Moz Data

            Power your SEO strategy & AI models with custom data solutions.

          Let your business shine with Listings AI
          Moz Local

          Let your business shine with Listings AI

          Learn more
        • Free SEO Tools
          • Domain Analysis

            Get top competitive SEO metrics like DA, top pages and more.

          • Keyword Explorer

            Find traffic-driving keywords with our 1.25 billion+ keyword index.

          • Link Explorer

            Explore over 40 trillion links for powerful backlink data.

          • Competitive Research

            Uncover valuable insights on your organic search competitors.

          • MozBar

            See top SEO metrics for free as you browse the web.

          • More Free SEO Tools

            Explore all the free SEO tools Moz has to offer.

          NEW Keyword Suggestions by Topic
          Moz Pro

          NEW Keyword Suggestions by Topic

          Learn more
        • Learn SEO
          • Beginner's Guide to SEO

            The #1 most popular introduction to SEO, trusted by millions.

          • SEO Learning Center

            Broaden your knowledge with SEO resources for all skill levels.

          • On-Demand Webinars

            Learn modern SEO best practices from industry experts.

          • How-To Guides

            Step-by-step guides to search success from the authority on SEO.

          • Moz Academy

            Upskill and get certified with on-demand courses & certifications.

          • MozCon

            Save on Early Bird tickets and join us in London or New York City

          Unlock flexible pricing & new endpoints
          Moz API

          Unlock flexible pricing & new endpoints

          Find your plan
        • Blog
        • Why Moz
          • Digital Marketers

            Simplify SEO tasks to save time and grow your traffic.

          • Small Business Solutions

            Uncover insights to make smarter marketing decisions in less time.

          • Agency Solutions

            Earn & keep valuable clients with unparalleled data & insights.

          • Enterprise Solutions

            Gain a competitive edge in the ever-changing world of search.

          • The Moz Story

            Moz was the first & remains the most trusted SEO company.

          • New Releases

            Get the scoop on the latest and greatest from Moz.

          Surface actionable competitive intel
          New Feature

          Surface actionable competitive intel

          Learn More
        • Log in
          • Moz Pro
          • Moz Local
          • Moz Local Dashboard
          • Moz API
          • Moz API Dashboard
          • Moz Academy
        • Avatar
          • Moz Home
          • Notifications
          • Account & Billing
          • Manage Users
          • Community Profile
          • My Q&A
          • My Videos
          • Log Out

        The Moz Q&A Forum

        • Forum
        • Questions
        • My Q&A
        • Users
        • Ask the Community

        Welcome to the Q&A Forum

        Browse the forum for helpful insights and fresh discussions about all things SEO.

        1. Home
        2. SEO Tactics
        3. Image & Video Optimization
        4. My wistia videos are not being index by Google. Does anyone know what can be happening?

        Moz Q&A is closed.

        After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

        My wistia videos are not being index by Google. Does anyone know what can be happening?

        Image & Video Optimization
        5
        13
        3812
        Loading More Posts
        • Watching

          Notify me of new replies.
          Show question in unread.

        • Not Watching

          Do not notify me of new replies.
          Show question in unread if category is not ignored.

        • Ignoring

          Do not notify me of new replies.
          Do not show question in unread.

        • Oldest to Newest
        • Newest to Oldest
        • Most Votes
        Reply
        • Reply as question
        Locked
        This topic has been deleted. Only users with question management privileges can see it.
        • bedbugsupply
          bedbugsupply last edited by

          I have the wistia site map on my robots.txt file and I also manually submit the site map to google.

          It shows that my videos were submitted successfully but they are not being indexed.  Thanks

          1 Reply Last reply Reply Quote 0
          • PhilNottingham
            PhilNottingham @tbanwart last edited by

            Hi,

            The video being too far down the page might be an issue. I've seen this cause problems before, and in your case I think it could be a problem. More broadly though, I don't think you should have those videos on the category pages, because the video itself is just image slideshow and actually does more to hamper the using experience rather than help it. As rich snippets aren't common any more, I don't think you're going to get much value from having these videos on those pages.

            Having the sitemap hosted at Wistia isn't a problem. You can point to a sitemap hosted on any site.

            Other likely problems are duplicate content. You seem to have significant duplicate content issues as I'm seeing about 3 variations of that page indexed.

            Hope that's useful,

            Phil.

            1 Reply Last reply Reply Quote 0
            • tbanwart
              tbanwart @PhilNottingham last edited by

              Hi Phil,

              I've always appreciated reading your comments to others but I wanted to reach out to you with a question.

              We are having a similar issue with our Wistia video's not being indexed (it's been several months).  The funny thing is that our videos, which are hosted by Wistia, used to be indexed before we launched our responsive design site upgrade.  The older version had the video near the top of the page, but it was under a "tab".  The new version, the video is down a lot farther (to make room for our product options), but it is no longer in a tab.  http://www.hairbowcenter.com/ribbon/grosgrain-ribbon/hbc-solid-grosgrain-ribbon/browse-by-width-hbc-grosgrain/3-grosgrain-ribbon-solid-hbc-75mm.html

              We noticed that the video's themselves do show up when you view the page as google.  If you look at the cached page, the video is there along with the closed captioning.

              We have had several opinions as to what could cause the issue:

              1)  Video is too far down on the page.  We are not quite sure how to fix this as it would further push down our products and this is primarily a e-commerce page

              2)  Video sitemap is hosted at Wistia:  I"m not sure if this would matter as it seems to work for everyone else and it used to work for us.  We have a roboxt.txt file pointing to Wistia.

              If you have any thoughts on what the issue might be, I'd love to hear them.Thanks

              PhilNottingham 1 Reply Last reply Reply Quote 0
              • PhilNottingham
                PhilNottingham @bedbugsupply last edited by

                You're most welcome!

                1 Reply Last reply Reply Quote 0
                • visunl8752
                  visunl8752 @bedbugsupply last edited by

                  Another suggestion...

                  Being a huge fan of Wistia, there directions do clearly say, one video per page. So this is what we do. We have a video on one page with ONLY the video transcript. We give google the url to this page only. For the videos where our shoppers view, like our product pages, etc, we use the thumbnail with popup, this way it keeps the consumer on the page were they can purchase.

                  Also dont be afraid to email the wistia support, they are fantastic. Good luck!

                  Cathy

                  1 Reply Last reply Reply Quote 0
                  • bedbugsupply
                    bedbugsupply last edited by

                    Thank you very much! Your help was much appreciated!!

                    Let the "waiting period" begin 🙂

                    Thanks

                    Michelle

                    visunl8752 PhilNottingham 2 Replies Last reply Reply Quote 0
                    • PhilNottingham
                      PhilNottingham @bedbugsupply last edited by

                      Videos using a lightbox will sometimes get indexed - it really depends on whether or not Google manage to execute the JS - and this really depends on the whole site architecture. It might be an issue for you, it might not.

                      My gut is that the main issue at this stage is just time, so I'd definitely give it a few more weeks before taking any further action.

                      From personal experience, I would be extremely surprised if the position of the video has anything to do with it - "the fold" is a much less concretely defined concept than it once was and your videos are perfectly prominent on the page.

                      tbanwart 1 Reply Last reply Reply Quote 0
                      • bedbugsupply
                        bedbugsupply @PhilNottingham last edited by

                        Hello Phil,

                        Very helpful answer! Thank you.

                        We have some pages where we only have one video per page, just like you mentioned. For example: http://goo.gl/PX6X6E

                        We are trying different things in different pages to see if googlebot likes a specific scenario.

                        We saw some sites where the video was indexed and it was showing on google search and they were using the lightbox, that's why we decided to try that as well. We were wondering if the position of the video on the page had anything to do with the index success. Since a lot of our videos are being embed after the fold.

                        I guess, if googlebot likes the "one video per page" those pages with only one video should be indexed. We'll see! I'll wait a little longer.

                        Thank you!

                        Michelle

                        PhilNottingham 1 Reply Last reply Reply Quote 0
                        • PhilNottingham
                          PhilNottingham last edited by

                          Hi Michelle,

                          So - firstly, a week is not enough time to determine whether there is a problem with indexation. Videos can take weeks and even months to get indexed, even with all the appropriate mark-up applied, and so I'd recommended at least holding fire for a few more weeks before being too concerned.

                          However... there are quite a few things on the page in question which could confuse Googlebot and therefore pose problems for you. Firstly, you've embedded the same video twice on the page - once in a lightbox behind a JavaScript Trigger, and then once just embedded into the page. It's hard to know whether Google will be able to execute that JavaScript successfully, but it's highly possible this double embed could confuse Googlebot (and confuse users!). Is there any particular reason why you've embedded the video twice? Secondly, you've also embedded a load of YouTube videos at the bottom of the page. YouTube videos get indexed on the pages they're embedded on instantly, but don't often rank with rich snippets in the blended organic results. This is also a fairly confusing signal to Googlebot, where the "one video per page" model still seems to be the most effective way of getting everything indexed correctly.

                          I hope that's useful!

                          Phil

                          bedbugsupply 1 Reply Last reply Reply Quote 1
                          • bedbugsupply
                            bedbugsupply @EricaMcGillivray last edited by

                            hello Erica,

                            Thank you for your answer.

                            I already watched all the videos I could find on the subject including videos from Wistia, Distilled and MOZ blog and It seems like I did everything the way I am supposed to.

                            This is one of my product pages that have the wistia video embed.

                            http://goo.gl/H0Ihzv

                            I have the wistia site map on my robots.txt file and I also manually submit one to google webmaster tools.

                            It's been a week since I submitted my video site map, there are no errors, but only the URL's were indexed, none of the videos.

                            Our goal is to display the video thumbnail on the search results next to our product pages.

                            thank you!

                            Michelle

                            1 Reply Last reply Reply Quote 0
                            • bedbugsupply
                              bedbugsupply @PhilNottingham last edited by

                              Hello Phil,

                              Thank you for your time. I watched all your videos on this subject and I can't find what is causing the issue.

                              This is one of my product pages that have the wistia video embed.

                              http://goo.gl/H0Ihzv

                              I have the wistia site map on my robots.txt file and I also manually submit one to google webmaster tools.

                              It's been a week since I submitted my video site map, there are no errors, but only the URL's were indexed, none of the videos.

                              Our goal is to display the video thumbnail on the search results next to our product pages.

                              thank you!

                              Michelle

                              1 Reply Last reply Reply Quote 0
                              • PhilNottingham
                                PhilNottingham last edited by

                                Are you able to share the site in question?

                                I'll happily take a look into it for you.

                                bedbugsupply 1 Reply Last reply Reply Quote 0
                                • EricaMcGillivray
                                  EricaMcGillivray last edited by

                                  Without looking at your exact maps, it's hard to say. I'd suggest reading through and watching Wistia's awesome documentation about Video SEO and seeing if anything pops out as not happening on your end.

                                  bedbugsupply 1 Reply Last reply Reply Quote 0
                                  • 1 / 1
                                  • First post
                                    Last post

                                  Browse Questions

                                  Explore more categories

                                  • Moz Tools

                                    Chat with the community about the Moz tools.

                                  • SEO Tactics

                                    Discuss the SEO process with fellow marketers

                                  • Community

                                    Discuss industry events, jobs, and news!

                                  • Digital Marketing

                                    Chat about tactics outside of SEO

                                  • Research & Trends

                                    Dive into research and trends in the search industry.

                                  • Support

                                    Connect on product support and feature requests.

                                  • See all categories

                                  Related Questions

                                  • PowerhouseMarketing

                                    Updating Youtube Videos: Does this Reset Your Views to 0?

                                    Hello Moz Community, Our team is looking to update a few videos in our Youtube channel but are concerned that doing so will reset the current amount of views to 0 once the change has been made. Would anyone happen to know if this happens or if the views remain the same? Also, how do the updates to the videos affect rank and visibility? Thank you all for your help.

                                    Image & Video Optimization | | PowerhouseMarketing
                                    1
                                  • MissThumann

                                    Why is my image Alt Text showing up under my URL and title on the Google results page?

                                    I just realized this happened 😞 I optimized this page over a week ago. I changed out the old image on the page, along with the Alt Text. Now I see this when I do a search for it. No Beuno. Can some one please tell me how I get rid of the alt text in the result. many many thanks in advance. http://thumannagency.com/business-insurance/contractors-insurance Contractors Liability, Work Comp Insurance in Dallas, Texas ... <cite class="_Rm">thumannagency.com/business-insurance/contractors-insurance</cite>Your page is not mobile-friendly.Dallas, Texas Contractors Insurance. Contractors Insurance Quote. General Contractor working on a roof in Texas. Thumann Agency specializes in providing ...

                                    Image & Video Optimization | | MissThumann
                                    0
                                  • Prime85

                                    How to Merge or Add YouTube account to Google Account

                                    Hello Everyone. We have a YouTube account that has been around for many years. We also have a separate google account that we use for webmaster/analytics/adwords/mybusiness etc... We just noticed that our YouTube account is not linked to this same account that the rest of our business uses for all other Google services. Is there any way to add our existing YouTube account to our existing Google Account?  We don't want to re-upload everything onto a new channel as we'd like to preserve the age of the videos plus the views and comments. Anyone know how to accomplish what I have in mind? Thanks in advance!

                                    Image & Video Optimization | | Prime85
                                    0
                                  • jasef

                                    Vimeo Pro, video SEO and rich snippets

                                    Hi All, we are producing product demonstration videos. One major aim with these videos is to help our rankings for these specific product pages and associated keywords... and to get rich snippets displayed on Google results pages against our listing. We have used schema.org markup in the product pages body code along with / next to the embed vimeo video code on the product page in order to hopefully get us rich snippet listing... we used schema.org markup as this seems to be the main current markup for rich snippets we have hosted the video via Vimeo Pro so that it is served quickly and not affected by speed of our hosting server or any possible bandwidth issues on our hosting server and ensure sthat the traffic comes to our site pages rather then Youtube or similar Vimeo Privacy settings for the video have been set so that we have not allowed it to be embed anywhere except for our own domain and the video is not displayed on Vimeo.com to ensure that the video is not duplicated anywhere else... so that this is unique content on our own site for maximum value for our domain We have used the "old code" from Vimeo Pro for embedding the video on our product page rather than the current iframe code as from what i understand Google cant follow very well and doesn't necessarily trust content displayed in iframes. Video and schema.org markup code used is on product page is: <div itemprop="<a class="attribute-value">video</a>" itemscope itemtype="<a class="attribute-value">http://schema.org/VideoObject</a>"> <p ><strong>Watch our <span itemprop="<a class="attribute-value">name</a>">Click 7 Lite Duo demonstrationspan>:strong>p> <meta itemprop="<a class="attribute-value">thumbnailURL</a>" content="<a class="attribute-value">http://www.3wisemonkeys.co.uk/img/products/nextbase-click-7-lite-duo-thumb.jpg</a>" /> <meta itemprop="<a class="attribute-value">duration</a>" content="<a class="attribute-value">T2M23S</a>" /> <span itemprop="<a class="attribute-value">description</a>">A product demonstration showing what's included in the box when you buy a Click 7 Lite Duospan>...:<br /> <p align="<a class="attribute-value">center</a>">&nbsp;p> <p align="<a class="attribute-value">center</a>"><object width="<a class="attribute-value">500</a>" height="<a class="attribute-value">281</a>"><param name="<a class="attribute-value">allowfullscreen</a>" value="<a class="attribute-value">true</a>" /><param name="<a class="attribute-value">allowscriptaccess</a>" value="<a class="attribute-value">always</a>" /><param name="<a class="attribute-value">movie</a>" value="<a class="attribute-value">http://vimeo.com/moogaloop.swf?clip_id=67392721&amp;force_embed=1&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=1&amp;color=00adef&amp;fullscreen=1&amp;autoplay=0&amp;loop=0</a>" /><embed src="[http://vimeo.com/moogaloop.swf?clip_id=67392721&amp;force_embed=1&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=1&amp;color=00adef&amp;fullscreen=1&amp;autoplay=0&amp;loop=0](view-source:http://vimeo.com/moogaloop.swf?clip_id=67392721&force_embed=1&server=vimeo.com&show_title=1&show_byline=1&show_portrait=1&color=00adef&fullscreen=1&autoplay=0&loop=0)" type="<a class="attribute-value">application/x-shockwave-flash</a>" allowfullscreen="<a class="attribute-value">true</a>" allowscriptaccess="<a class="attribute-value">always</a>" width="<a class="attribute-value">500</a>" height="<a class="attribute-value">281</a>">embed>object> p> div> Page this code is used on: http://www.3wisemonkeys.co.uk/proddet.jsp?id=2016&cat=1 Could anyone confirm whether the above seems to be what we need to do / should be doing to get the most value from these videos for helping our web site rank better with Google / search engine results pages as well as getting rich snippets displayed? Lastly does the above code seem correct and include all the necessaries for rich snippets? Thanks for any pointers.

                                    Image & Video Optimization | | jasef
                                    0
                                  • echo1

                                    Google categories for local limousine service

                                    I manage the Google places page for a SAB (local limousine company). The question is, should I add "taxi" and "airport shuttle service" as categories? I have listed only "limousine" and "car service' for now and I want to play it safe although those 2 are related to limo service. Sometimes people refer to limo service as "taxi service" or they are inquiring about prices for shuttle service to the airport and they end up booking the service quite often. Does Google look to our website to find these words in the content? Google Analytics show lots of people are finding us through those two keywords as well although you cannot find the word “taxi" on our website. The interesting thing is that when searching for "taxi + my zip code" the company shows up 4th on maps results and when searching for "shuttle service + my zip code”, the company shows up 2nd on local results and also 2nd in organic results. Is this enough to make me add these 2 categories? Second question is about the area served, does it make a difference (in rankings) if I choose “Distance from one location"over"List of areas served"? What happens is the red pin would be in a different location. If I choose "Distance from one location" the pin would be right in the center of the city (which I think it shouldn't matter anymore that much since the proximity to the centroid is not a ranking factor anymore). If “list of area” served is selected, (the city name will be chosen) then the pin would be about 5 miles West of the city center. Any thoughts will be appreciated. Thank you!

                                    Image & Video Optimization | | echo1
                                    0
                                  • DCochrane

                                    Getting a Google Places listing verified on an automated phone system.

                                    I've been having issues getting my Google Places/+ listing verified as we have an automatic phone system. If you call our office you have to dial a number to reach an actual human being or before you can leave a message. Whenever the Google Bot calls we aren't able to receive our Google Place verification code. Currently.. there is no option to send a postcard.. which is weird because for awhile  that was the only option. Has anyone had any success on an automated phone system & how did you do it? Thanks!

                                    Image & Video Optimization | | DCochrane
                                    0
                                  • Rosewood

                                    Genuine Reciprocal Google Places Reviews, is that OK?

                                    I have a client who works with other businesses, is it OK to have reciprocal reviews going on, they would be genuine reviews both both sides as they work for each other. Is that OK? Is it best for my client to use the Google Account that holds their Google Places page for doing the reviews? Or should they have a separate account for writing reviews, not associated with their business? I would appreciate your thoughts on this please? Many thanks Leo

                                    Image & Video Optimization | | Rosewood
                                    0
                                  • David_ODonnell

                                    Google Places / Map Results CTR vs Top Organic Result

                                    I have a client who is currently ranking close to the top of the Google Places results for a handful of important local keywords. They have a competitor who is pretty consistantly ranking in number #1 and #2 organic positions, above the Places results. Does anyone know the average click through rates for results similar to these? Do the #1 and #2 organic positions still outperform the lower placed Google Places (with side map) results when the search intent is very local? I just wonder if they are possibly in a better position as-is if people are more likely to use the map or places listings on the SERPs page, rather than click through to another site. Thanks 🙂

                                    Image & Video Optimization | | David_ODonnell
                                    2

                                  Get started with Moz Pro!

                                  Unlock the power of advanced SEO tools and data-driven insights.

                                  Start my free trial
                                  Products
                                  • Moz Pro
                                  • Moz Local
                                  • Moz API
                                  • Moz Data
                                  • STAT
                                  • Product Updates
                                  Moz Solutions
                                  • SMB Solutions
                                  • Agency Solutions
                                  • Enterprise Solutions
                                  • Digital Marketers
                                  Free SEO Tools
                                  • Domain Authority Checker
                                  • Link Explorer
                                  • Keyword Explorer
                                  • Competitive Research
                                  • Brand Authority Checker
                                  • Local Citation Checker
                                  • MozBar Extension
                                  • MozCast
                                  Resources
                                  • Blog
                                  • SEO Learning Center
                                  • Help Hub
                                  • Beginner's Guide to SEO
                                  • How-to Guides
                                  • Moz Academy
                                  • API Docs
                                  About Moz
                                  • About
                                  • Team
                                  • Careers
                                  • Contact
                                  Why Moz
                                  • Case Studies
                                  • Testimonials
                                  Get Involved
                                  • Become an Affiliate
                                  • MozCon
                                  • Webinars
                                  • Practical Marketer Series
                                  • MozPod
                                  Connect with us

                                  Contact the Help team

                                  Join our newsletter
                                  Moz logo
                                  © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                                  • Accessibility
                                  • Terms of Use
                                  • Privacy

                                  Looks like your connection to Moz was lost, please wait while we try to reconnect.